Nothing

Location and price

Stayed in December 2023

Nothing

Excellent service on reception

Stayed in November 2023

The position of the TV could be more in line with the bed.

Didn't have Breakfast. Hotel was exactly half way from Cornwall to Liverpool, so excellent location.

Stayed in November 2023

The rooms were not as booked Room 1: Superior Double or Twin Room.... The unit has 2 beds. Room 2: Junior Suite......The unit offers 2 beds. Room 1 had 2 beds - actually when booking it stated 3 ( one double 2 twin beds) while Room 2 the junior suite had only one bed. We had a 3rd room which was supposed to be a twin but had a double bed. In the end we secured 5 beds for 5 people but 3 adults in a room was not ideal. This seems to be a major issue with Booking.com as most people travelling on business are not seeking to share a double bed., And the booking software keeps sneakily defaulting to 2 adults - Double beds

Staff were helpful and friendly and breakfast buffet was excellent. involved in a motorsport event early breakfast was served on a Saturday. The hotel is oldish but quite well maintained and the 'clubhouseish' ambience is a change from dreary uniformity. Prices were discounted.

Stayed in November 2023

Nothing.

A great location for touring the Wye Valley and Forest of Dean, the hotel with its adjoining golf course, was a perfect accompaniment, welcoming, helpful and friendly staff, an on-site club-house provided good meal options from bar-meals through to he main restaurant.

Stayed in October 2023

Waiting at bar to order food and being ignored by bar and restaurant staff for nearly 5 minutes

Lady on reception on check in around 4pm

Stayed in November 2023

perfect for our overnight stopover, fullfilled all our requirements i would be happy to stay again

Stayed in November 2023

The bed

The breakfast was great, the room were large, but the bed was not comfortable. Also the walls need to be re-painted, especially the bathroom.

Stayed in October 2023

N/A

Location Restraunt on site Good breakfast

Stayed in November 2023

The bathroom in the captain's suite is a bit dated.

Excellent staff very friendly especially at the restaurant at night.

Stayed in November 2023

The room and its furniture was showing plenty of use. Some loud noises from the next room (presumably from their wardrobe). My double bed was actually two singles put together – fine as long as I didn't try to lie in the middle.

Peaceful position on the edge of town with a choice of large supermarkets and some shops just a short walk away (I walked because the town centre car parks always seemed to be full). Plenty of parking at the hotel, good WiFi and very helpful staff. Cosy, well-heated room. Excellent value for money with a special discounted rate. Breakfast could be bought for an extra £13 but I decided against.

Stayed in November 2023

Rooms are a bit tired and need some TLC and updating. But, hey, I can accept all of the above as price, including breakfast was EXCELLENT VALUE FOR THE MONEY!

Large room, plenty of parking, good food at a reasonable price, helpful and friendly staff.

Stayed in November 2023

Dinner was not available when we wanted to order (6:45pm) which wasn’t great.

Location Friendly staff

Stayed in November 2023

Limited breakfast - no fresh fruit or scrambled eggs, no bath - only a shower

Location, quiet

Stayed in November 2023

Shower was underpowered and water either very hot or cold

Very comfortable bed and lovely view through balcony doors (Captain's Suite)

Stayed in November 2023

condition of the bathroom - need to clean all that mould! also in the room, the walls definitely need some TLC.

That room 100% needs refurbishing, not to mention cleaning. It's meant to be "fancy" but the walls were dirty, mould in the bathroom and so on. We were here only for a night and went for the breakfast included option which was a good choice. Not too many options for breakfast but just enough to get you ready for a hike.

Stayed in November 2023

Shower wasn’t working, however it didn’t matter too much as the bath was large and very clean!

Good location, fantastic staff who were willing to share local information.

Stayed in October 2023

I phoned and booked the restaurant on the proviso a football match would be shown in the bar but when it was about to start that refused to show it, totally fair enough but the fact I phoned before booking two days before and was told it would be shown for it then to change at last minute when it was to late for us to go elsewhere was not good customer service.

its basic but does the job if you dont expect to much.

Stayed in October 2023

Rooms was not ‘soundproof’. Could hear every movement from neighbours conversation, sleeping habits etc.

Good breakfast Good location Good value

Stayed in October 2023

the floor boards are very noisy

the checking in was very smooth , the room and bed was very comfortable

Stayed in October 2023

The location was lovely, the room was big an airy and the bed comfortable

Stayed in July 2023

The shower tiles could of been cleaner, lots of black mould

Excellent,

Stayed in October 2023

Staff not very friendly

Stayed in August 2023

The bathroom had hairs on the floor which we had to wipe clean. Furniture could to with replacing or an uplift. The doors to reception were not working so had to open and close ourselves

Location was suitable for our stay. Had a drink in the club which was nice. The room was nicer than the last room we stayed and bed was lovely and comfy so slept well. Reception staff were lovely

Stayed in October 2023

Housekeeping needs to improve in the bathroom

Check in,location and good breakfast

Stayed in October 2023