Very minor details. Sticky bathroom light switches, one of the packets of biscuits had already been opened, one biscuit eaten and packet resealed, radiator wouldn’t turn off - thermostat didn’t seem to work. Noisy music and people in the bar downstairs. Room 22 is definitely not a quiet room!

It’s a lovely little hotel in a very convenient location. I was really pleased I could park in a secure garage. Very nice room with a clean and new looking bathroom. Nice to have a bowl of fruit and some sherry! The staff are all very friendly and make you feel welcome.

Stayed in May 2024

Compact facilities but it is an old listed building so not much could be changed.

Very friendly, great location. Nice room but fairly small. Comfortable bed. Nice toiletries and coffee and tea.

Stayed in May 2024

What’s to not like?

Convenient for the buses to where we wanted to go.

Stayed in April 2024

Only downside was that my toilet didn’t flush. I let staff know, but because it was a Sunday they didn’t have any trades people that could come on the day

Really cute little hotel, great location and staff were very helpful

Stayed in May 2024

Excellent location. Nice and quite area but in central location.

Stayed in April 2024

Bathroom door was a little bit stiff.

Excellent location and really good value for a bank holiday weekend. Some nice little additions like a coffee press in the room made it better.

Stayed in May 2024

Rooms were very hot at night

Great location, comfortable rooms, lovely staff

Stayed in May 2024

Condition of the bedroom, in need of a major overhaul. Single glazed metal windows(one cracked) grubby settee, tired bathroom and paint chipped off door.. The state of my car after parking under a tree outside the Hotel(try to use their garage parking offered by the Hotel if you can, it's not that much more than Ringo charges if you arrive before 6pm)

Location for visiting students in the University accommodation in Clifton. Restaurant and bar area is very nice. Good breakfast offering, especially the granola pots! Using the lift, very unique experience.....Nice touches with fresh fruit, Bristol sherry, loose leaf tea and fresh coffee with milk in the fridge.. Comfortable bed and good pillows.

Stayed in May 2024

Room was too hot and heating would only turn down a bit - had to keep windows open

Comfy beds

Stayed in April 2024

There were a few small issues with the room. These should be relatively easy to sort out. At checkout I reported to the staff at the desk and they offered a 10% reduction for the stay. So a negative turned into a positive.

I had one of the suites at Berkley Square. The room was very confortable and pretty luxurious for the cost. My Mum stayed in the hotel (it was my birthday!) and it was nice for her to come over for an evening drink and also breakfast. Excellent location also.

Stayed in April 2024

Corridors and room seemed a little tired

Location and secure parking

Stayed in April 2024

The room was hot when I arrived but fortunately I opened the window wide - though I guess that's better than being cold! A couple of very minor details about the room but I informed reception.

I stay here regularly when I come to Bristol about 3 times a year in the past couple of years. Its close to where I want to be and its quiet. Staff always helpful and friendly, breakfast always good - great choice of freshly cooked breakfasts as well as buffet bar with all the usual items - and they catered for my dietary needs. Gave me a quiet room though it was quiet anyway. (Staff always considerate in letting me know if there is a function on which might be noisy and offer me a quiet room). Room has all the basics that I need + some little extras like the sherry,fruit, and biscuits! I just like staying here.

Stayed in April 2024

We had been warned there was an event and put on the top floor but at around 1am or later it was a bit noisy from the other rooms

Lovely room, perfect for what we needed! And because my sister had happened to mention in passing that it was my birthday, the lady at Reception brought up a bottle of prosecco which was very sweet

Stayed in April 2024

Great location and friendly staff

Stayed in March 2024

Very nice place to stay. The room was clean and comfortable. Staff was very nice and helpful. Breakfast from the card, very good. Very near to the cathedral (10 min walk) - so almost in the center. I can recommend this hotel.

Stayed in February 2024

If I'm being picky the corridor and stairs could do with a face lift. No air con that I could see which might be an issue at the height of summer?

Location was excellent, underground parking was good. Room was spacious and the bed was extremely comfortable. Nice touches in the room like fruit and toiletries. Staff were friendly and I was kept well informed prior to my stay.

Stayed in April 2024

the restaurant on the back site of the hotel had the music on quite a high volume. that bothered me when going to sleep. luckily it didn't last that long.

Nice hotel, rooms were good and clean. I had a one person room which was not that big but good for one night. The restaurant was great. very good and with a discount for hotel guests.

Stayed in April 2024

Great location, well-furnished room with very nice bathroom with free standing bath and shower with hot water and excellent water pressure.

Stayed in April 2024

Facilities and cleanliness and friendliness of staff and location

Stayed in April 2024

Nothing!

The location was great and the room was comfortable & spacious with lovely bathroom

Stayed in April 2024

Nothing really

The Location and Staff. Good value for the price

Stayed in April 2024

The pillows were a bit solid, but that's really just a personal preference.

The staff were very friendly and the room itself was a good size and very comfortable. Location wise it was ideal for our trip and everything we needed was walking distance.

Stayed in April 2024

Not informed of renovations. Seemed tired and scruffy and maintenance needed. Noisy location and in morning outside the room was unnecessarily loud on a Sunday morning

Location and the building itself

Stayed in April 2024

Nothing

Atmosphere

Stayed in April 2024