breakfast times 9am is very early finish time for people on holiday! we arrived 8.50 and were initially made to feel late.... although a cooked breakfast came it wasn't the best and I had to ask for toast etc to not be cleared away so not a very relaxing start to the 2 day break

comfortable room, lovely grounds, helpful staff, location, evening meal

Stayed in April 2024

all ok,

We was late for breakfast but they accomadated us.

Stayed in April 2024

Staff was friendly and location was tranquil

Stayed in April 2024

The beds were very uncomfortable.

The location was great. Stafff were so friendly and professional.

Stayed in April 2024

To expensive

Stayed in April 2024

The room was old fashioned (no usb points). The bathroom was in need of renovation (paint peeling off the wall). The breakfast was the meanest that we have experienced. No fruit salad, no natural yoghurt. I was not given the choice of brown toast with my scrambled egg although there was brown bread beside the toaster. The pleasant receptionist sympathised and did not charge us for our breakfasts.

It’s position suited us.

Stayed in April 2024

The accommodation was comfortable although the en suite was not as clean as it should be with hairclip and tissue left on the floor. The towels and bedding were very clean. Despite this being a family room with 3 adults sharing, there was only 2 mugs and not enough milk or biscuits. The breakfast menu offered was nice although the poached eggs were overcooked, avocado not ripe and the hollandaise sauce had curdled. Really disappointing especially after having such a delicious evening meal.

Excellent evening menu. Ordered the chicken, leek and stilton pie which was wonderfully tasty. Had the cheeseboard to round off the meal which was very generous with a good selection. A really lovely meal.

Stayed in April 2024

TV only had two channels and Wi-Fi and looking dated

Location, location, convenient and convenience

Stayed in April 2024

We had a connecting doo in our room to next door. they took a phone call at half past Mid night the proceede to talk for the next half hour. I could almost hear every word

good breakfast and huge evening meal

Stayed in March 2024

breakfast was a bit disorganised and the chef didn't show up on time

very comfy bed

Stayed in March 2024

The breakfast included was finished at 9am and the dining room was closed. I must have missed this information and I arrived at 9.30. The receptionist told me that I could order breakfast in the restaurant free of charge. I had toast and tea. I thought that finishing at 9am was a bit early. But there was no problem. Also the toilet flush in the first room I was given didn't work. The receptionist immediately gave me another room. These things happen. Hotel room was a bit dated but it was ok.

All ok. I would stay again for the convenience. Restaurant food was nice enough. Comfortable, clean bed. Good hot water. Plenty of tea and coffee in the room.

Stayed in March 2024

Limited breakfast

Location,quirky charm

Stayed in March 2024

Overcharged

I was charged for breakfast that was included in the price .

Stayed in March 2024

Place could do with modernising.

Location great for M4, staff were great, the attached pub was good.

Stayed in March 2024

Exceptionally welcoming and friendly - all staff. Great night’s sleep.

Stayed in March 2024

I thought the hotel was very good so there wasn’t anything that I did not like

There were healthy options for myself as I was on a diet so I was very pleased

Stayed in February 2024

It's a lovely atmospheric place, with log fires and very friendly staff

Stayed in February 2024

Like the place and the staff. To be hypercritical the furnishings etc were I suppose somewhat tired but fine for the price

Breakfast was OK. Hotel near the M4. Liked the bar/pub with a good choice of drinks

Stayed in December 2023

Clean room..

Value for money

Stayed in January 2024

Nothing

Country in feel to property not a plastic hotel

Stayed in December 2023

The location was ideal. The staff were very friendly and helpful. Restaurant facilities were very good. Upon check-out, unfortunately my husband fell over outside of the hotel and suffered bad cuts to his face. Hayley, one of the managers was extremely helpful to us. She personally took us to the Bristol Royal Infirmary A&E where my husband received treatment. We cannot thank Hayley enough for her kindness and support to us. It is very much appreciated.

Stayed in December 2023

Noise from other rooms and room doors slamming. TV from other room kept me awake until 4am. Not really the hotels fault, more inconsiderate people but wasnt ideal. Had a quieter night after. Just something to bare in mind.

Breakfast was good and well laid out each morning. Staff were welcoming and efficient at table clearing, refilling and stocking. Good selection of food. Not too busy. Only whinge is Chef called in sick, so didnt get anything cooked on last day, but still a good amount of toast and cereals to go at.

Stayed in December 2023

The breakfast area was a bit chilly.

Very good value for money.

Stayed in December 2023

The decor could do with updating but did not in anyway alter our experience.

Value for money. Pleasant and happy staff who were happy to assist and give helpful advice.

Stayed in November 2023