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  5. Reviews of Best Western Nottingham Derby

Reviews of Best Western Nottingham Derby 3 stars

Bostocks Lane, Long Eaton, NG10 4EP, United Kingdom

Review score

Based on 241 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.1

  • Location

    8.2

  • Facilities

    7.4

  • Staff

    9.0

  • Value for money

    8.0

  • Free WiFi

    8.5

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Showing 76 – 100

  • Reviewed: 4 July 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shower quite spacious although felt a little overheated as extractor was outside Shower enclosure. Turned temperature down and managed fine.

    We travelled with our dog and I fully accept that dogs were not allowed in the dining room. So it was a great help to be able to eat breakfast in our room.

    Stayed in July 2021

  • Reviewed: 4 July 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Would have being better if you could have had an earlier breakfast, 7.45 is too late if you have early plans to be somewhere, and not enough staff on reception, one person is not enough when theirs people checking in and you want serving from the bar

    Cleanish

    Stayed in July 2021

  • Reviewed: 2 July 2021

    7.0
    Great value for money.
    • People with friends
    • Quadruple Room with 1 Double and 2 Twin Beds
    • Stayed 1 night
    • Submitted via mobile

    There was no way to wash in privacy without using the shower. The pillows were too thick. There wasn't any healthy food for breakfast, that I saw. There didn't appear to be any way of putting the toilet light on without the light over the sink, which if used in the middle of the night, means everyone else in the room gets disturbed by the light going on! There were not enough small towels for each of us to have one, if one is used as a general hand towel at the sink, and only there was only one (perhaps two?) large towel.

    It was comfortable, clean, (as long as you don't look under the beds, which I did as I was looking for something!), convenient and excellent value for money. The staff were also very pleasant.

    Stayed in July 2021

  • Reviewed: 30 June 2021

    8.0
    Comfortable
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Instructions on light switches - I couldn't get the switch over the bed to work.

    Staff were very attentive both at reception and for breakfast

    Stayed in June 2021

  • Reviewed: 26 June 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Quadruple Room with 1 Double and 2 Twin Beds
    • Stayed 1 night
    • Submitted via mobile

    Room dated and sink was in main family room away from shower and toilet.

    Big room

    Stayed in June 2021

  • Reviewed: 25 June 2021

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Very slow, inattentive service at evening meal

    Good breakfast with helpful service.

    Stayed in May 2021

  • Reviewed: 25 June 2021

    8.0
    Good for a night
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Nothing

    A bit motely. Nice but could do with a real revamp. Breakfast OKK, staff good, parking fine.

    Stayed in May 2021

  • Reviewed: 25 June 2021

    8.0
    Very good
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Comfy bed. Very clean. Perfect shower. Able to open the window! Good room temperature . Easy parking

    Stayed in June 2021

  • Reviewed: 24 June 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms looked dated. Door handle was broken on the bathroom door. Veneer was peeling off the dressing table.

    The bed was very comfortable and the shower was very hot and powerful.

    Stayed in June 2021

  • Reviewed: 22 June 2021

    8.0
    We visit family when we stay at this hotel so it is convenient and we are always made welcome.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    the floor in the shower room/toilet could do with replacing as the boards under the vinyl were soft.

    Bed was large and comfortable. We didn't have breakfast as we do not eat much at breakfast time.u

    Stayed in June 2021

  • Reviewed: 21 June 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Accessible Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Sockets nr bed haven't worked for last 3 stays ( room 139 )

    Size of room and shower very powerful

    Stayed in June 2021

  • Reviewed: 20 June 2021

    6.0
    Tries quite hard, could do better….as my old teacher used to say.
    • Leisure trip
    • Couple
    • Accessible Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Insufficient attention to detail. Inadequate tea/sugar and toiletries for the duration of our stay, especially given no daily cleaning regime during COVID. Only 1 bath towel provided. Food in restaurant was very average. Toaster was set too high and burned the toast. Ran out of butter. Accessible room was difficult to access because of need to open fire doors, which is difficult in a wheelchair. People did their best, but seemed to be lacking in management direction and, especially, support. I know it wasn’t expensive but management should ensure the basics are there.

    Staff were friendly and those we saw worked hard. Accessible room had good bathroom.

    Stayed in June 2021

  • Reviewed: 20 June 2021

    7.0
    Good
    • Leisure trip
    • People with friends
    • Quadruple Room with 1 Double and 2 Twin Beds
    • Stayed 1 night
    • Submitted via mobile

    Smell coming from plug hole and needs updating. Stains on carpet but comfortable clean beds.

    Very friendly and helpful staff and great cooked breakfast.

    Stayed in June 2021

  • Reviewed: 18 June 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Accessible Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy inmates at 05.50am. Toilet handle broken so no proper flush Waste bin not fully clean

    Price,comfort

    Stayed in June 2021

  • Reviewed: 17 June 2021

    9.0
    good hotel would recommend
    • Business trip
    • Solo traveller
    • Executive Double Room
    • Stayed 3 nights

    Noise from M1

    good breakfast great staff

    Stayed in June 2021

  • Reviewed: 16 June 2021

    9.0
    Superb
    • Couple
    • Accessible Double Room
    • Stayed 1 night
    • Submitted via mobile

    Carpets need refurbishing

    Good staff - Laura was brilliant Parking Location Price Was tired and checked in late they let me stay an extra hour till 11am

    Stayed in June 2021

  • Reviewed: 11 June 2021

    9.0
    Lovely stay, shame there wasn't a proper bar but would visit again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The toilet seat wasn't fixed properly but as we were only staying one night we coped

    Friendly staff. Lovely food the waitress was exceptional. Our room was lovely.

    Stayed in June 2021

  • Reviewed: 10 June 2021

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast good.

    Stayed in June 2021

  • Reviewed: 4 June 2021

    7.0
    Could be better
    • Leisure trip
    • Family with young children
    • Quadruple Room with 1 Double and 2 Twin Beds
    • Stayed 2 nights
    • Submitted via mobile

    Room wasn’t very clean

    Staff members were really friendly and helpful

    Stayed in June 2021

  • Reviewed: 3 June 2021

    8.0
    Very good
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms needed a re-vamp. Room safe wouldn’t lock, but had I needed to use it the receptionist offered to come and sort it out..One of the electric sockets was lose. Rather noisy when people were moving about upstairs. Unfortunately grill and bar were closed due to COVID-19

    Excellent staff. Breakfast good and filling. Comfortable bed. Facilities in the room were good. Plenty of free parking. Good connections to the road network.

    Stayed in June 2021

  • Reviewed: 2 June 2021

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Executive Double Room
    • Stayed 4 nights

    well run hotel great staff

    Stayed in May 2021

  • Reviewed: 1 June 2021

    7.0
    Spot on for what we needed
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Decor was a little tired in the room. Loud at points as near the road - our last stay was in a room towards the back of the hotel which was quiet but a smaller room so you can’t have it all!

    Large room Comfy bed Plenty of hanging space Good size TV Tea & Coffee making facilities Hot powerful shower Very clean Asked for an extra towel and milk and the lovely staff brought both straight away. Can’t comment on breakfast as we didn’t have any.

    Stayed in May 2021

  • Reviewed: 31 May 2021

    6.0
    It was ok but three days was enough food was better that what made it
    • With a pet
    • Leisure trip
    • Family with young children
    • Quadruple Room with 1 Double and 2 Twin Beds
    • Stayed 3 nights
    • Submitted via mobile

    Well it was not spotless as I’m a housekeeper my self it could do with a lot of talc

    It was close to my daughter house

    Stayed in May 2021

  • Reviewed: 30 May 2021

    9.0
    Excellent staff - very friendly
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room a bit warm and pillow too thick, a range of pillows would have been helpful

    Very friendly staff, greeted with a smile and would go out of their way to help us. Very clean property.

    Stayed in May 2021

  • Reviewed: 15 October 2021

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was uncomfortable, and dipped badly in the middle , Hotel looked worn .

    Friendly staff

    Stayed in September 2021

Showing 76 – 100

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