Bostocks Lane, Long Eaton, NG10 4EP, United Kingdom
Based on 241 hotel reviews
7.5Cleanliness
7.9
Comfort
8.1
Location
8.2
Facilities
7.4
Staff
9.0
Value for money
8.0
Free WiFi
8.5
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End of dialog contentReviewed: 4 July 2021
Anne
United KingdomShower quite spacious although felt a little overheated as extractor was outside Shower enclosure. Turned temperature down and managed fine.
We travelled with our dog and I fully accept that dogs were not allowed in the dining room. So it was a great help to be able to eat breakfast in our room.
Stayed in July 2021
Reviewed: 4 July 2021
Karen
United KingdomWould have being better if you could have had an earlier breakfast, 7.45 is too late if you have early plans to be somewhere, and not enough staff on reception, one person is not enough when theirs people checking in and you want serving from the bar
Cleanish
Stayed in July 2021
Reviewed: 2 July 2021
Gillian
United KingdomThere was no way to wash in privacy without using the shower. The pillows were too thick. There wasn't any healthy food for breakfast, that I saw. There didn't appear to be any way of putting the toilet light on without the light over the sink, which if used in the middle of the night, means everyone else in the room gets disturbed by the light going on! There were not enough small towels for each of us to have one, if one is used as a general hand towel at the sink, and only there was only one (perhaps two?) large towel.
It was comfortable, clean, (as long as you don't look under the beds, which I did as I was looking for something!), convenient and excellent value for money. The staff were also very pleasant.
Stayed in July 2021
Reviewed: 30 June 2021
John
United KingdomInstructions on light switches - I couldn't get the switch over the bed to work.
Staff were very attentive both at reception and for breakfast
Stayed in June 2021
Reviewed: 26 June 2021
Margaret
United KingdomRoom dated and sink was in main family room away from shower and toilet.
Big room
Stayed in June 2021
Reviewed: 25 June 2021
Jeremy
United KingdomVery slow, inattentive service at evening meal
Good breakfast with helpful service.
Stayed in May 2021
Reviewed: 25 June 2021
Julian
United KingdomNothing
A bit motely. Nice but could do with a real revamp. Breakfast OKK, staff good, parking fine.
Stayed in May 2021
Reviewed: 25 June 2021
Jane
United KingdomNothing
Comfy bed. Very clean. Perfect shower. Able to open the window! Good room temperature . Easy parking
Stayed in June 2021
Reviewed: 24 June 2021
David
United KingdomRooms looked dated. Door handle was broken on the bathroom door. Veneer was peeling off the dressing table.
The bed was very comfortable and the shower was very hot and powerful.
Stayed in June 2021
Reviewed: 22 June 2021
Alison
United Kingdomthe floor in the shower room/toilet could do with replacing as the boards under the vinyl were soft.
Bed was large and comfortable. We didn't have breakfast as we do not eat much at breakfast time.u
Stayed in June 2021
Reviewed: 21 June 2021
Dominic
United KingdomSockets nr bed haven't worked for last 3 stays ( room 139 )
Size of room and shower very powerful
Stayed in June 2021
Reviewed: 20 June 2021
Ian
United KingdomInsufficient attention to detail. Inadequate tea/sugar and toiletries for the duration of our stay, especially given no daily cleaning regime during COVID. Only 1 bath towel provided. Food in restaurant was very average. Toaster was set too high and burned the toast. Ran out of butter. Accessible room was difficult to access because of need to open fire doors, which is difficult in a wheelchair. People did their best, but seemed to be lacking in management direction and, especially, support. I know it wasn’t expensive but management should ensure the basics are there.
Staff were friendly and those we saw worked hard. Accessible room had good bathroom.
Stayed in June 2021
Reviewed: 20 June 2021
Julie
United KingdomSmell coming from plug hole and needs updating. Stains on carpet but comfortable clean beds.
Very friendly and helpful staff and great cooked breakfast.
Stayed in June 2021
Reviewed: 18 June 2021
Rees
United KingdomNoisy inmates at 05.50am. Toilet handle broken so no proper flush Waste bin not fully clean
Price,comfort
Stayed in June 2021
Reviewed: 17 June 2021
David
United KingdomNoise from M1
good breakfast great staff
Stayed in June 2021
Reviewed: 16 June 2021
Siraj
United KingdomCarpets need refurbishing
Good staff - Laura was brilliant Parking Location Price Was tired and checked in late they let me stay an extra hour till 11am
Stayed in June 2021
Reviewed: 11 June 2021
Audrey
United KingdomThe toilet seat wasn't fixed properly but as we were only staying one night we coped
Friendly staff. Lovely food the waitress was exceptional. Our room was lovely.
Stayed in June 2021
Reviewed: 10 June 2021
Grace
United KingdomBreakfast good.
Stayed in June 2021
Reviewed: 4 June 2021
Sakli
United KingdomRoom wasn’t very clean
Staff members were really friendly and helpful
Stayed in June 2021
Reviewed: 3 June 2021
Steve
United KingdomRooms needed a re-vamp. Room safe wouldn’t lock, but had I needed to use it the receptionist offered to come and sort it out..One of the electric sockets was lose. Rather noisy when people were moving about upstairs. Unfortunately grill and bar were closed due to COVID-19
Excellent staff. Breakfast good and filling. Comfortable bed. Facilities in the room were good. Plenty of free parking. Good connections to the road network.
Stayed in June 2021
Reviewed: 2 June 2021
David
United Kingdomwell run hotel great staff
Stayed in May 2021
Reviewed: 1 June 2021
Simon
United KingdomDecor was a little tired in the room. Loud at points as near the road - our last stay was in a room towards the back of the hotel which was quiet but a smaller room so you can’t have it all!
Large room Comfy bed Plenty of hanging space Good size TV Tea & Coffee making facilities Hot powerful shower Very clean Asked for an extra towel and milk and the lovely staff brought both straight away. Can’t comment on breakfast as we didn’t have any.
Stayed in May 2021
Reviewed: 31 May 2021
Vicky
United KingdomWell it was not spotless as I’m a housekeeper my self it could do with a lot of talc
It was close to my daughter house
Stayed in May 2021
Reviewed: 30 May 2021
Ben
United KingdomRoom a bit warm and pillow too thick, a range of pillows would have been helpful
Very friendly staff, greeted with a smile and would go out of their way to help us. Very clean property.
Stayed in May 2021
Reviewed: 15 October 2021
Spencer
United KingdomBed was uncomfortable, and dipped badly in the middle , Hotel looked worn .
Friendly staff
Stayed in September 2021
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