Bisham, Off Marlow Road, Marlow, SL7 1RR, United Kingdom
#7 of 15 hotels in Marlow
Guests' ChoiceBased on 1738 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
9.0
Facilities
8.6
Staff
9.0
Value for money
8.9
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 April 2024
Kathryn
United KingdomCould benefit from a more comfortable communal seating area.
Very clean, friendly and helpful staff, good cooked breakfast. Use of sports facilities and steam room excellent.
Stayed in April 2024
Reviewed: 28 April 2024
Judith
United KingdomGreat location and great value - breakfast and parking included in the price.
Stayed in April 2024
Reviewed: 25 April 2024
Joanna
South AfricaThat the gym closed at 6pm, my son would have used it later.
Room was a good size and the bed was huge with enough room to move around still and accommodate our 4 suitcases. The staff were really friendly and helpful. The breakfast was better than expected. The shower was great and the towels were big.
Stayed in April 2024
Reviewed: 22 April 2024
Anonymous
United KingdomMy colleague was put in the old building and was not impressed.
My room in the new part was satisfactory as expected.
Stayed in January 2024
Reviewed: 13 April 2024
Valerie
United KingdomWould have liked sky sports on tv and the lift was a bit ‘cranky’ but we got the hang of it
The room was great and the whole centre was kept very clean and tidy
Stayed in April 2024
Reviewed: 11 April 2024
Sarah
United KingdomRoom a bit warn
Comfortable and lots of space Great access to gym
Stayed in April 2024
Reviewed: 28 March 2024
Amy
United KingdomCheckout time is very early and breakfast had only paper plates for a full English.
Good location, great value for money
Stayed in February 2024
Reviewed: 24 March 2024
Jennifer
United KingdomThe breakfast finished very early.
The location is great, peaceful and very close to Marlow town centre. Nice walk around the Abbey. The reception staff super friendly.
Stayed in February 2024
Reviewed: 19 March 2024
Chloë
United KingdomRadiator settings hard to operate, but help was on hand
Calm atmosphere, beloved historic location for me as I grew up there, easy and convenient, comfortable, strong shower, tv up to date.
Stayed in March 2024
Reviewed: 10 March 2024
Nagui
United KingdomLack of simple hot meals in evening! Very simple food .. nothing fancy.
Healthy breakfast, friendly staff. Room comfy and clean. Facilities and grounds are very good.
Stayed in March 2024
Reviewed: 3 March 2024
Andrew
United KingdomNothing
Fab location V clean Huge bed V v quiet Good bfast Amazing low price V v friendly reception s Great tennis Great gym and badminton and squash Nice walk into Marlow Free parking
Stayed in March 2024
Reviewed: 2 March 2024
Nicola
United KingdomPillows. They were awful, I slept so badly!
Clean rooms, big beds, good value, convenient parking and location.
Stayed in March 2024
Reviewed: 28 February 2024
John
United Kingdombreakfast was good something add gon wrong we had paper plates
Stayed in February 2024
Reviewed: 13 February 2024
Samantha
United KingdomNothing
Ideal location - fab gym
Stayed in February 2024
Reviewed: 30 January 2024
Anne
United KingdomIt was very satisfactory.
This was an excellent venue . We would definitely return again
Stayed in December 2023
Reviewed: 30 January 2024
Cathy
United KingdomRoom cold and not very clean.
Great location. Good facilities.
Stayed in December 2023
Reviewed: 12 January 2024
Bob
United KingdomSauna and steam room out of action owing to flooding.
Excellent breakfast.
Stayed in January 2024
Reviewed: 10 January 2024
Virginia
United KingdomThe glass in the bathroom was mucky with an old toothpaste stain, but am sure this was an oversight
Another great stay, stopover on the way to Heathrow- room was spacious, staff(especially in the restaurant) super friendly, good breakfast.
Stayed in January 2024
Reviewed: 9 January 2024
Anthony
United Kingdomvery good breakfast
Stayed in January 2024
Reviewed: 8 January 2024
Arshad
United KingdomThe place is nice, but the room I was in has smell and water marks on the ceiling
Breakfast was good 👍
Stayed in January 2024
Reviewed: 5 January 2024
Dan
United KingdomNothing was great - will be back again this year
Very clean and well presented
Stayed in December 2023
Reviewed: 3 January 2024
Valerie
United KingdomWe should have been told beforehand that the kitchen would not be open during the Christmas period . We were give a bag of dried porridge , two dry oatmeal biscuits , a protein bar and some water . Not very good when we were expecting a proper breakfast . If we had been given notice when we booked ,we could have made other arrangements. Felt sorry for the staff on duty as some people very annoyed .
Very comfortable room . Breakfast not provided.
Stayed in December 2023
Reviewed: 2 January 2024
Andy
United KingdomTv not working and a couple of tiny issues in room but easy fix if they do it .
Great location, stayed in the old building which was interesting.
Stayed in December 2023
Reviewed: 27 December 2023
Moises
United KingdomHeating controls
Professional staff, and quality of breakfast food.
Stayed in November 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content