Room very hot so difficult to sleep. Restaurant staff not familiar enough with menu to advise and guide, but friendly and did try to be helpful.

Location, friendly staff, lovely evening meal.

Stayed in April 2023

liked everything

exceptionally charming apartment and lovely and attentive staff

Stayed in April 2023

The staff training in the restaurant on the night we dined could be a little better. A bottle of wine ordered did not arrive. Then we reminded a member of staff we saw a second bottle had been added to our bill which had to be removed. Also, less intrusive attention. We had lovely staff ask us quite a lot of times during our meal "did we want something else?" Also, for a Blue Book standard, I would expect a small minibar in my room.

Great staff, spacious room, good dining facilities and restaurant overall. Reception staff were very professional and helpful. Great location. Like the style of the hotel combined with the tradition/old world charm. Fresh flowers in the hallways was a very nice touch.

Stayed in April 2023

I didnt stay in the hotel, I ended up in one of their nicely-furnished basement apartment across the street. My fault of course, I didnt read the small-print or details before booking. The apartment was very nice but it is completely removed from the Bishops Gate Hotel experience which is what I wanted and why I paid the high price I did. If I had wanted a standalone basement apartment I could've found one elsewhere for a cheaper price. The apartment was very comfortable of course, and my brief interaction with the professional reception staff at the hotel was pleasant. I'll just know to pay more attention in future and ensure I book one of the bedrooms that are actually in this highly regarded hotel. Thanks Stephen

Stayed in February 2023

Evening dinner was very good and valet parking was brilliant

Stayed in March 2023

well the steps as at the top but hey the exercise did me good 😂

it location and facilities coffee a fridge views over Derry

Stayed in March 2023

2 beautiful apartments with everything you might need. Lovely. Staff was so cordial and helpful. Decor was so fun.

Stayed in March 2023

I loved everything about the place. The staff were so kind, helpful and Patrick gave us a tour of the historic building and we found the history amazing

Stayed in March 2023

So peaceful. Absolutely spotless. Bright airy rooms. Comfortable beds. Great breakfast with great selection. Staff very friendly nothing is a problem if you ask

Stayed in March 2023

nothing

Everything, accommodation, food and staff amazing

Stayed in March 2023

nothing

location. apartments were great.

Stayed in March 2023

Staff at both reception and in the breakfast area were very helpful and friendly. Offered us advice on bars and restaurants nearby. Provided us with a map and pinpointed these locations.for us. The room was big and comfortable. Loved the robe and slippers addition. Iron in room. Tea and coffee facilities. Big bathroom. Powerful shower. Breakfast was lovely, cooked to perfection and nice selection of continental options also. Random note but the hotel also smelled really lovely as well which was nice 😄

Stayed in March 2023

Loved the location of the hotel within the city walls, it’s beautiful decor and ambience in the hotel. The staff were lovely.

Stayed in March 2023

We just wished we were staying longer, everything was a delight !

Everything ! From the first moment of entering the hotel the welcome from the staff continued all through our stay. Our room was exceptionally comfortable, and the rain shower was a real treat. We decided that we would have dinner in the restaurant and we were not disappointed, the food was superb. Breakfast was also lovely with a choice of cooked and continental options available. What a shame we were only there for one night, but we will be back.

Stayed in March 2023

Everthing. Best Diner we had in 16 hotel stays in Ireland

Stayed in March 2023

eastern European people are not friendly

the place was great

Stayed in March 2023

nothing

Property was perfect

Stayed in March 2023

Parking was a bit expensive and better parking facilities would encourage us to return.

Stay was very acceptable staff and facilities were good and my wife and I had a pleasant time.

Stayed in March 2023

staff were next level, super friendly and couldn’t do enough for us. we got upgraded to a suite which was amazing.

Stayed in March 2023

the luxurious space

Stayed in March 2023

Great location, lovely breakfast

Stayed in March 2023

Nothing really

It's a solid good quality hotel, with a nice bar and dining room area, a modest foyer and good bedrooms. Slightly old fashioned in a good way, in the sense that it was all very well kept and maintained and the staff were all very professional and attentive. Both the breakfast food and my evening meal were very good. The staff deserve a special mention, particularly the main Receptionist of the day, she provided a very friendly welcome, gave me lots of information, ordered me taxis, remembered my name and generally provided a great deal of help to make my stay comfortable.

Stayed in February 2023

location

Stayed in March 2023

Over-salted fishcakes were a minor gripe!

Valet parking organised by Patrick at the behest of Kaysie, a welcoming receptionist, was a plus in the first moments of our arrival. Our room had been upgraded in recognition of an anniversary and a lovely dessert plate awaited us. Tasteful decor and a large well-appointed bathroom certainly met with our approval. Dinner began with over-salty Thai fishcakes but was balanced by excellent Guineafowl and steak. Ciara, our waitress, was warm and welcoming. This is one of the most pleasant hotel stays we have ever had.

Stayed in February 2023

Breakfast not included.

I couldn't fault the hotel, my only issue is that at £150 per night, I would expect breakfast to be included. The hotel was exceptional clean, the staff were extremely friendly and helpful.

Stayed in February 2023