St John St, Chester, CH1 1HL, United Kingdom
#30 of 33 hotels in Chester
Guests' ChoiceBased on 3533 hotel reviews
7.4Cleanliness
8.0
Comfort
8.1
Location
9.2
Facilities
7.5
Staff
8.8
Value for money
7.6
Free WiFi
7.6
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End of dialog contentReviewed: 2 May 2024
Claire
United KingdomThe shower wasn't particularly hot and our curtains didn't close properly but overall we enjoyed our stay
The hotel was in a Central location and the room was lovely and comfortable
Stayed in April 2024
Reviewed: 1 May 2024
Melanie
United KingdomLocation, Friendly staff, cost
Stayed in April 2024
Reviewed: 29 April 2024
Bernard
United KingdomRoom was a little small
Stayed in March 2024
Reviewed: 29 April 2024
Gillian
United KingdomNo evening food or room service available
Great location lovely and clean great staff
Stayed in April 2024
Reviewed: 28 April 2024
Andrew
United KingdomClub below was noisy
Stayed in February 2024
Reviewed: 23 April 2024
Gilpin
United KingdomNothing enjoyed everything
The room was lovely and spacious and near everything
Stayed in April 2024
Reviewed: 22 April 2024
Denise
United StatesThe toilet was tricky to flush. Staff said it’s just the property. All are like that. Figured it out. Sometimes it worked first time and other times had to keep trying.
Great location so close to city center. Walking distance to about everything
Stayed in April 2024
Reviewed: 22 April 2024
Maggie
United KingdomRoom quite small and requiring some attention for the cost. No food or light bites available to buy apart from a booked for Breakfast.
Brilliant location. Comfortable Beds
Stayed in April 2024
Reviewed: 22 April 2024
Howard
United KingdomAs above
Great hotel with a large staircase. Check in was at 3 and we were a bit early, thought we would get a drink but the hotel bar doesnt open until 4 so we went elsewhere.. then at 4, it still wasnt open. We upgraded to a suite, 2 televisions, one remote control which didn't work, comfy bed and the extra room was good.. shower was good and decent shampoo etc.. following morning, breakfast, not the best if I am honest, full English ordered, obviously cooked fresh but it took a long time and the bacon and sausage were not the best.. staff throughout the stay were very good, polite and attentive..
Stayed in April 2024
Reviewed: 21 April 2024
Andrew
United KingdomStreet noise
Hotel was great
Stayed in April 2024
Reviewed: 17 April 2024
Simon
United KingdomNothing
Location is great, staff were friendly. Room was lovely and large and the bed was super comfy.
Stayed in April 2024
Reviewed: 17 April 2024
Jane
United KingdomJust love the traditional feet of this hotel. Our favourite place to stay in Chester. Lots of happy memories
Stayed in April 2024
Reviewed: 17 April 2024
Edwina
AustraliaThe twin room, no sitcom and window wouldn't open. No fridge. Smelt of smoke
Great staff. Large long room
Stayed in April 2024
Reviewed: 16 April 2024
Sarah
United KingdomCar park recommended was very pricey and difficult to find. It said £10 for 24 hours but I was charged £14 for less than 24 hours.
Perfect for a short stay
Stayed in April 2024
Reviewed: 15 April 2024
Gary
United KingdomMaybe the Bar and snacks /coffee could be available throughout the day ?
Very pleasant stay , staff very accommodating and friendly. Comfy bed and great location.
Stayed in April 2024
Reviewed: 15 April 2024
Frith
United KingdomDated and not the cleanest of rooms cobwebs on lights black marks in bathroom etc also do not accept cash for anything yes I know a lot of things are becoming cashless but I had no cards on me and my phone had died so couldn’t use Apple Pay so couldn’t even order a drink
Location is good in the middle of the city with easy access to main roads and shopping facilities
Stayed in April 2024
Reviewed: 14 April 2024
Neil
United KingdomBedroom was a little dated and shabby. This was probably why the room rate was heavily discounted. Ok for the price, but would have been disappointed if we had paid full rate.
Great location and good value for money. Public areas of hotel were well kept and clean.
Stayed in March 2024
Reviewed: 14 April 2024
Richard
United KingdomN/A
Excellent location Comfortable bed
Stayed in April 2024
Reviewed: 13 April 2024
Natalie
United KingdomRooms a little hot, the heating wasn't on but they do have fans in the room. Bar was not open.
Great location, friendly and helpful staff. Clean rooms. Suite was a good size.
Stayed in April 2024
Reviewed: 12 April 2024
Michael
United KingdomGood location in the centre of this historic city within walking distance of the train station
Stayed in April 2024
Reviewed: 10 April 2024
William
United KingdomLocation
Dated property, tiny lift. However its location in centre of Chester couldn’t be better. Just don’t expect top quality
Stayed in April 2024
Reviewed: 10 April 2024
Janet
United KingdomRoom needed some TLC chipped bedside table broken window levers making room extremely hot
Good central position
Stayed in April 2024
Reviewed: 9 April 2024
Susan
United KingdomRight in the centre very close to the river dee
Stayed in April 2024
Reviewed: 9 April 2024
L
United KingdomHair in the bath, mattress caused pain.
Staff lovely..
Stayed in April 2024
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