Colebrook, Plympton, Plymouth, PL7 4DP, United Kingdom
#2 of 27 hotels in Plymouth
Guests' ChoiceBased on 1321 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.1
Facilities
9.4
Staff
9.4
Value for money
8.5
Free WiFi
8.5
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End of dialog contentReviewed: 14 May 2024
Saraya
United KingdomEverything
Stayed in May 2024
Reviewed: 12 May 2024
Antony
United KingdomOur only complaints are that our poached eggs were overcooked and our bacon undercooked at breakfast. Also the room service pizza we ordered only had cheese on one half of the pizza.
The bedroom and spa were amazing. The staff were really friendly and helpful, especially the new girl Harriett that works in the spa, she had exceptional customer service skills.
Stayed in May 2024
Reviewed: 30 April 2024
Alistair
United KingdomBoth saunas weren’t at temperature both days with no explanation.
Stunning property and spa. Front of house staff exceptional but spa staff were either very attentive or completely disinterested.
Stayed in April 2024
Reviewed: 29 April 2024
Paul
United Kingdomall was OK,
The spa facility was very good,
Stayed in April 2024
Reviewed: 25 April 2024
Raymond
United KingdomVery well decorated warm and lots of history too it
Stayed in April 2024
Reviewed: 25 April 2024
David
AustraliaThis was a wonderful place to stay - felt like a duke or an earl. The surroundings are great, the food excellent and the staff amazing.
Stayed in April 2024
Reviewed: 25 April 2024
Michaela
United KingdomThey put a £100 hold on my card that still hasn’t been returned nearly a week later. Seeing as we didn’t use anything from the mini bar or room service I feel like the money should have been returned quicker.
Everything was lovely staff helpful and friendly. Beautiful place to stay. Will definitely return.
Stayed in April 2024
Reviewed: 23 April 2024
Colin
United KingdomNothing! I really could not fault our seay
Beautiful building, superb room. Staff went the extra mile to make our stay amazing. Food was excellent and spa facilities were spot on! Thoroughly enjoyed our stay and will go back again soon! Boringdon Hall has raised the bar on our hotel expectations!
Stayed in April 2024
Reviewed: 23 April 2024
Claire
United KingdomThe spa was amazing
Stayed in April 2024
Reviewed: 22 April 2024
Edwards
United KingdomThere was a chap in the acleàf that was touching his nose like he had a cold which was off putting, also the mayflower was good but we were the only ones waiting 10 mins for drinks then my husband had to go and ask for them to be served which they did promptly with an apology which is fine, also the corridor going down to our room number 82 expensive rooms, smelt like urine or something think it may have been the moss or the carpet but that wasn’t pleasant apart from those few bits it was absolutely beautiful 😍
Location was absolutely amazing the hall was beautiful, very impressive, the spa was amazing, my husband liked his massage, the staff were very professional and accommodating, even walking through the corridors people were asking how the stay was which was excellent, a maintenance man asked us on our way to check out how everything was which was very nice, the acleàf was really good and a lovely experience, the food was good to try, some id never heard of, and I even drank the glass of Chardonnay when I don’t drink at all, the check in/out staff were excellent, especially a young lad didn’t catch his name but he was fab, the bar staff and waiter staff were excellent, and the mayflower staff were also ok but did over look a few things
Stayed in April 2024
Reviewed: 20 April 2024
Michael
United KingdomJust perfect 200%
Stayed in April 2024
Reviewed: 19 April 2024
Damien
United KingdomFantastic spa facilities, friendly staff.
Stayed in April 2024
Reviewed: 18 April 2024
Pip
United KingdomAll good
Spectacular, wonderful building
Stayed in March 2024
Reviewed: 16 April 2024
Dave
United KingdomN/A
The entire Hotel team were professional, friendly, and extremely good at what they do. The whole Hotel, and Spa, were clean, tidy, and well maintained. In the Spa, great that towels were removed from loungers, while not being occupied, so enough for everyone. Breakfast and Dinner service was wonderful, and cuisine was simply out of this world. Loved that we were asked to try a 'New Honey Based' cocktail, and even name it, for the upcoming Honey Tea day. Best Hotel experience of my life, and I have been in the hospitality industry for years.
Stayed in April 2024
Reviewed: 15 April 2024
Naomi
United KingdomThe breakfast allergens were not clearly labelled and it took a long time to establish options. We had asked for 2 vegan breakfasts but were served 1 Veggie and 1 vegan.
Beautiful room, lovely facilities. Spa was wonderful... clean and so many options.
Stayed in March 2024
Reviewed: 13 April 2024
Stringer
United KingdomWe have been to stay 4 times and loved it every time and we shall return more times
Stayed in March 2024
Reviewed: 10 April 2024
Geoffrey
United KingdomQuality of meat in Roast Beef Sunday Lunch. Complained to staff who were unable to correct this at the time.
Bedroom accommodation excellent in Courtyard Wing.
Stayed in April 2024
Reviewed: 10 April 2024
Robert
United KingdomThere are a lot of stairs up to the wellness rooms! There are lifts too, but they are very slow.
The setting is lovely; the room (wellness room) was generous and comfortable; the pool area is excellent and the food superb.
Stayed in April 2024
Reviewed: 10 April 2024
Chris
United KingdomWardrobe is full of stuff so you can’t hang your clothes up properly. Anti theft hangers are a pain
Perfect
Stayed in April 2024
Reviewed: 10 April 2024
Philip
United KingdomEverything, beautiful hotel, friendly and helpful staff and we just had an amazing time
Stayed in April 2024
Reviewed: 9 April 2024
Nick
United KingdomNothing!
Staff fantastic, made my big Birthday celebrations feel very special. Spa wonderful especially hot tub outside the relaxation room. Murder mystery night great fun. Wellness room beautiful and gorgeous products. Will return for sure.
Stayed in March 2024
Reviewed: 8 April 2024
Laura
United KingdomLoud noise/humm periodically throughout the night otherwise no problems
Stayed in March 2024
Reviewed: 7 April 2024
Kirsty
United KingdomHydro pool in the spa is never working.
Stayed in April 2024
Reviewed: 4 April 2024
Eric
United KingdomTV in room was to small Room service food was not great
Everything facilities staff spa bedrooms dog friendly comfort luxurious grounds just amazing hotel
Stayed in April 2024
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