In need of refurbishment and replacement furniture e.g. chairs in the room need throwing away, as worn out.

Cheap, free parking and the staff.

Stayed in May 2024

The rubbish laid through the hallways, the party going on until 1pm the staff whilst serving me talking and trying to deal with someone else instead of telling them to wait. The cannabis smell throughout the hotel didn’t help.

Cheap

Stayed in April 2024

One staff member was rude

Didn't do breakfast No cook on in the evening whilst there had to get a takeaway

Stayed in April 2024

The room needed a good clean and overall, needed refurbishment in areas (the bathroom in particular). The TV was very limited and couldn't provide normal freeview channels. The tea/coffee supplied were limited and only polystyrene cups provided, no other cups/glasses were provided to drink water. There were 3 parties being held at the venue while we were there and other guests were very loud until 4am which made the evening difficult as we had a 4 year old.

We chose this hotel due to location. We were attending a local family event. It was spacious and had a nice balcony.

Stayed in April 2024

Strong smell of weed throughout the property. No food or bar available. Dated, tired, sad

It was cheap. As a contractor, you sometimes stay in dives and this was one of them.

Stayed in March 2024

Bed was very uncomfortable. No food availability during the week. Although there are plenty of takeaways that will deliver

Easily accessible for Gatwick airport and the m25 motorway network

Stayed in March 2024

Room was very shabby and run down and smelt of rotten cigarette smoke.

Proximity to my evening function.

Stayed in March 2024

Original room we paid for stunk of smoke and got worse through the evening. Was only staying until 3am as had a flight to catch but requested a room change due to the smell. The staff were helping in doing this however had to pay to change room as they only had a larger one available. Due to the circumstances, would have been reasonable to change room free of charge considering completely out of our hands.

Close to airport, free parking on site, staff helpful

Stayed in March 2024

The bathroom was dirty the decor is tired the biscuits in room were out of date. The balcony was rusty and wood rotting broken chair on balcony was dangerous

Good location for our needs

Stayed in March 2024

The room was clean and tidy and the bed was comfortable

Stayed in February 2024

The corridors smelt strongly of cigarette smoke which at times could be smelt in the room, There was very low pressure on the hot water making a shower impossible, no mugs only paper cups in the room.

The room was large and clean, staff were as helpful as they could be

Stayed in February 2024

The hotel is in need of some refurbishment The tv didn’t work

Location The bedding was clean and comfortable

Stayed in February 2024

Dated. Could do with a make over

It was close to family we were visiting in Tadworth . It was value for money.

Stayed in January 2024

Did not have breakfast

Stayed in January 2024

Cold and no tv

Location and price

Stayed in January 2024

1st room - no hot water. 2nd room had hot water, but no shower curtain. Bedroom rather cool even with the small electric radiator provided. Bathroom cold - radiator not working. Bar and restaurant not yet open.

Reception staff friendly.. Bed comfortable - Duvet warm. Price.

Stayed in January 2024

The rooms were very old fashioned with a manual plug in heater so barely kept you warm. Had to move rooms as until room had been “cleaned” yet there was hair and stains in the bathroom the TV didn’t work and Snail Trail marks all over the carpet along with other black stains and mould/cobwebs. The second room we stayed in was better however didn’t have a lock so had to get caretaker to come fit one. The water pressure out of the taps was lacklustre and a weak stream of water would be a compliment to them. Plastic cups for the kettle provided too felt a bit of a let down. Over all the rooms were considerably below standard and not worth the price, the dirt and unhygienic and issues we encountered displayed that. While the lady on reception was apologetic she would have to get constant approval to change anything or help fix any issues and the maintenance man was far from friendly meaning the whole experience felt like something out of a bad American horror film where it’s was just one bad thing after the next.

Nothing

Stayed in January 2024

Bad smell in the room Accessories not safety checked Hair dryer almost on fire Bathroom dor can’t be used , risk to remain blocked

Clean beds and towels Very quiet

Stayed in January 2024

It was very reasonably priced, but covid meant no food available in the hotel and there did not appear to be innundated with staff.

The location was close to the M25 and was all I was looking for.

Stayed in August 2021

The BEDS!!!! PLEASE UPGRADE YOUR MATTRESSES!!!!

location was good and the staff at the reception were excellent If I have to go back , it will have to be for the staff The reception staff would do anything to help you and make sure you are comfortable

Stayed in September 2021

No breakfast- in fact no food!!

Room

Stayed in September 2021

.most things ok! But could be made better with being refurbished.. looks very run down!

Breakfast wasn't available

Stayed in September 2021

Location Not Fantastic

Staff and silence

Stayed in July 2021

Rooms in need of some refurbishment, mattress very old and not particularly comfortable.

There is air con in the rooms

Stayed in September 2021