Uncomfortable beds

Good breakfast

Stayed in April 2024

When checking in I was advised there was no rooms available that I booked in advance and would need to pay for breakfast to then get a room. I did not want to have breakfast in the hotel the next morning but was made to feel that if I did not pay for that then I would not be able to have a room. Upon arriving to the room I checked the hotels own website which was still selling the room I had booked online with 6 rooms available. Breakfast was not worth the money paid for it

Good location

Stayed in April 2024

Very tired decor, not very inviting bedroom with ancient tv and worn remote.

Great location and beautiful historic building.

Stayed in February 2024

bit outdated but still OK

very central. close to train station. good value for money.

Stayed in April 2024

Hotel situated in middle of Manchester great for seeing everything. Transport links close to by to get around city. Room was spacious, clean and great bath and shower facilities in the room. Breakfast was also good.

Stayed in April 2024

The above, I paid over a £100 extra for a superior room and my room was exactly the same as the one I paid £273 for, that Ricky Davies stayed in, I ordered it. Really disappointing. I felt ripped off and when I complained to management, they just apologised and said that they had over booked !!!!

I ordered two rooms, one superior suite 326, and paid £389.40 for it, as it was my wifes birthday,and the other 325 a family room at £273, you can imagine my disappointment when I discovered that both rooms were exactly the same, family rooms !!! I paid over a £100 extra for nothing !

Stayed in April 2024

Room was tatty and unkept No ramp access at the front of the hotel Only 2 lifts inside the hotel which took a long time to arrive Was asked for ID for our 2 year old and 4 year old which isn’t a normal document to have on your person

Location was brilliant and the room was very very big.

Stayed in April 2024

The security guard in the evening being very accusatory towards my husband that he wasn’t actually a guest as we only had one room key.

Great location to venue we were attending. Quick and easy check in.

Stayed in April 2024

Better produce

Bar .breakfast fruit pour n yogurt

Stayed in April 2024

The rooms you can hear everything from the rooms not to you so not good if you have noisy people.

The area close to the city centre

Stayed in April 2024

Fire alarm went off at 1am with nothing offered for the inconvenience and waking us up. The front staff lady who could see me struggling with the card machine was dismissive.

The room was Clean and tidy, plenty of milk and sugar left

Stayed in April 2024

Lightning and room decor

Location & price

Stayed in March 2024

This review has been hidden because it doesn't meet our guidelines.

I find the security guards at the off putting but understand in the city is for safety.

Room 356 no shower working queue too long at reception to report

Stayed in April 2024

Had to ask for heating and morning hot water took ten minutes to warm up. Also no bath mat in the sinking floorboards of a bathroom. Should have cost a third of the amount.

Stayed in April 2024

No complimentary shower gel shampoo or conditioner in rooms. You have to pay breakfast on top when paying £200 for a room

The style of old building chandeliers etc

Stayed in April 2024

N/a

Brilliant

Stayed in March 2024

Old fashioned and no free Wifi in the rooms

The staff, especially Naamy

Stayed in April 2024

Room was freezing cold no heating available in the room also the tv was not working poor service for the money we paid

Stayed in April 2024

All in all for £42 I paid I don’t think you can expect any better as I was expecting after listening to others to have a difficult night. I wouldn’t change it. Door key was easy to use, it was sound.

I was told after booking to watch out and that it was a bad hotel where there is theft and possibly people who may assault others etc I can only say to anyone who asks that it was absolutely value for money, i watch a little tv. Had a decent a nights sleep and was able to have a shower etc before I set off for my train journey. To me it was problem free, clean, tidy, staff we great, security were great and kept the trouble away from your hotel as I stepped outside for a cigarette and there was people arguing and shouting a little up the street but it was bliss inside your hotel. I’d come back again

Stayed in April 2024

Staff on arrival at reception was quite rude and unhelful,had an attitude with us,when arriving back later on we was stopped by door staff who was again quite rude in his manner

Stayed in April 2024

Not great at all. We were put in a different room to what we had booked, we booked a double room with sitting area & sofa, but were put in a triple room with a double and two singles, no good for us as we had no use for the two single beds, the tv was on the wall in front of the single beds rather than in front of the double as per the room we had booked. We booked for tuesday & wednesday night and on wednesday morning someone let themselves in to our room with a key card, they should have known that the room was booked up to thursday, I went to the reception to tell them what happened and all I got was a piece of paper with an email address on it telling me to email.. whilst I was staying at the hotel?? Surely there was someone who could have looked into this at the time rather than telling me to send an email as if I wasn’t standing right there in front of the hotel staff at the time. The vending machine in the main lobby took my money twice and didn’t give me my items both times, I complained and they told me to come back later both times… to no avail. The hotel is very dated, the rooms are all 1900’s style, everything from the beds, to the kettles & light fixtures are extremely dated, most modern thing in the rooms are the tv’s and even they are pre 2010 with no wifi / smart tv settings. Vending machines are all very old and take coins only, no card payments. There are no sockets near the beds. We paid £185 for 2 nights, which is expensive considering they don’t seem to invest any money into the hotel or the rooms to modernise them at all. Plenty of other hotels that are cleaner, more organised and very modernised for the same amount if not less money. We stayed in manchester last month in another hotel that was completely modern, clean, amazing facilities & great staff for just £64 per night.. wish we would have booked the same one rather than trying the britania.

Beds are comfy, although extremely worn and paint has come off the wood work all around the bed. Shower was very good, powerful and hot.

Stayed in April 2024

One of the staff were very rude and seemed undertrained. The shower was old and rusty with visibily old curtains

The building is beautiful and I had no noise during the night.

Stayed in March 2024

Old Fashioned but good

Location excellent and a great breakfast.

Stayed in March 2024

Noise people next door at 4.30am

Nice ,clean room

Stayed in April 2024