Had a positive experience last time I was here. This time was comparatively horrible. Room was small, cramped, and away in a corner. I had booked a room with a window. It had a window, but the window was up higher than my head. You'd have to climb on a chair to look out. Room was musty and dirty. There was a massive gap underneath the door that meant light and noise from the hallway came into my room all night, meaning I had to stuff towels at the base of the door just to sleep. Thin walls meant I heard *everything* from surrounding rooms.

Been here before. Nice area, good access to the city. Hold onto bags for free when you're waiting for flights. Staff very nice.

Stayed in April 2024

The breakfast!! How you can carry on serving that is mental. The bacon looked like it had been boiled. The sausages were rank and the beans to say they were out of a can were the worst. I would advise not to book breakfast and go elsewhere

The property was nice and clean, basic rooms but was ok for what we needed. Reception staff couldn’t break a smile to save their lives.

Stayed in April 2024

Gone down hill since I was there 10 years ago, it’s become very shabby and outside there were a great number of threatening behaviour and social issues

Location

Stayed in May 2024

Water from the shower kept coming out to side on the floor forming a puddle

The location was very centre

Stayed in April 2024

The reception staff were sullen to the point of unfriendly. They appeared to feel they were doing you a favour, and reluctantly at that

The room was clean and confortable. The decor in the landings / stairways was breathtakingly beautiful.

Stayed in April 2024

No WiFi,. My first time staying hotel without free wifi

Breakfast and location is good.bed not too good

Stayed in April 2024

Less walking it the stairs

Location

Stayed in April 2024

Reception accidentally charged me again on arrival when I had in fact paid for my visit over the phone. This was instantly noticed by another staff member and corrected, and the staff were very apologetic for the error. This very slight inconvenience was the only issue I had with my visit.

Very cheap for such a central location, staff and security were very friendly, and the building itself is beautifully decorated and designed. Very easily accessible by public transport and very close to many good restaurants, bars and a 24 hour store.

Stayed in May 2024

The room was really hot and there was no radiator to turn down so could barely sleep

Room was clean and bed was comfy

Stayed in April 2024

Upgraded for a window room, the window didn’t open. The taps in the bathroom were broke and they constantly ran. The shower was extremely hot with no cold option. “Full English Breakfast” is not a full english.

Majority of the staff were absolutely lovely

Stayed in April 2024

The location is Very central

Stayed in April 2024

Despite arriving late due to horrendous traffic, and making this known to staff, families (fair enough) and people on business/diplomatic duties seemed to be given priority at check in, even though my check in would be very quick. Also, the room was very noisy… both from drunks walking down the corridor and a fan in the bathroom. Some evidence of damage in the bathroom too Additionally, the fire alarm/smoke detector light in the ceiling was very annoying. Local parking was expensive.

Location was good. Interesting building

Stayed in February 2024

The room’s shower was designed poorly. every time the shower was turned on, it sucked in the shower curtain so it was a battle against the curtain while trying to wash. also, the soap box was right where the hips are so didn’t leave much room to stand.

Great location and cheap price.

Stayed in April 2024

Needs a little attention . Shower door was almost hanging off and had to be moved because of a fan constantly buzzing .

Good location. Helpful staff

Stayed in April 2024

Room could do with updating and more pillows and towels.

Staff were helpful great location

Stayed in April 2024

Good breakfast and location of Hotel

Stayed in April 2024

It took me a little while to figure out how to turn the shower on

Price

Stayed in April 2024

None

Stayed in April 2024

Room was decent but really dated. Bed was small and the quilt not the best...Breakfast was decent..

Stayed in April 2024

Windows were too high up so couldn’t see out of them, only one tiny bar of soap for the sink. It’s £7 PER DEVICE for wifi which I think is a bit expensive, it would be okay if it was for more than one decide - not great for work or business. The key card stopped working and we had to be let back into our rooms, although the card was restarted at reception. Quite old-fashioned inside.

Location is excellent and right in the city centre, beds were comfy and hairdryer and kettle with milk and tea were provided.

Stayed in April 2024

Staff were generic and rude, the hotel is very tired and dated. Very hard to locate my room. Had a fixed shower than an adjustable shower on its own hose, so was difficult to take a comfortable shower.

Hotel is a beautiful building in a great location.

Stayed in April 2024

Bathroom roof leaking

Place is cool

Stayed in April 2024

Power points were positioned away from bed so it was very difficult to use to charge phone etc

Great location. Simple check in. Staff were lovely and I was upgraded.

Stayed in April 2024

Nothing really

Brilliant location,basic but good room....perfect for the money.

Stayed in March 2024

Outdated room, needs redecoration. Room is quite expensive for what it was. Nice reception decor makes room feel even worse.

Room was equipped as needed. Decor in reception is stunning. Staff are friendly.

Stayed in April 2024