Staff are helpful and friendly

Stayed in May 2024

All good

Nice location with nice surroundings good breakfast too.

Stayed in April 2024

The bed was a bit hard and there should have been a sign on the reception/restaurant door.

The room was lovely and spacious as was the bathroom.

Stayed in April 2024

Can't...... my wife's egg st breakfast 2as a little uncooked. Tiny nothing if an issue. The place is fantastic 👏

Eddie needs a raise

Stayed in April 2024

Car park full of potholes/puddles.

Quiet, peaceful, relaxing. Lovely bar, sitting area with wood burner is cosy and inviting.

Stayed in April 2024

Access to hotel facilities limited, bar timing and lights being switched off made experience less welcoming than other hotels.

Location near Hooton and set in pretty location. Decor traditional for country house hotel. Facilities appeared good and room was clean and well looked after.

Stayed in April 2024

Shower screen leaked across the bathroom floor. Extractor from kitchen area was rather noisy. Barking dog each morning from about 5am was annoying, although clearly not directly the fault of the hotel or under their control. Water leak stains on the ceiling were not particularly becoming.

Location was convenient for our needs, room was sizeable and pleasant.

Stayed in April 2024

Nothing. Couldn't fault the hotel. I wouldn't hesitate to book up again.

Staff were friendly, helpful and professional. The hotel made up for a very relaxing stop over. Very quiet room too.

Stayed in April 2024

It's only a 3 star hotel, so a little bit lacking in some small things, but perfectly ok for one night. The only thing we didn't like was the weird hot water machine in the room instead of a kettle. But again Eddie came to the rescue and brought us the staff kettle from the kitchen, fair play to him!

The location was lovely, out in the country, quiet and peaceful, yet only a few miles from where we were going. Lovely old building too. But the best thing was the staff, they were friendly and very helpful. Especially Eddie who went out of his way to look after us. He also seemed to be doing everything that night: reception, porter, maintenance, barman, waiter. Then he was doing breakfast too the next morning. He deserves to be made employee of the year! Huge thanks Eddie, you were a star ⭐

Stayed in March 2024

Nothing!

Airy, spacious room with lovely views. The room was clean and had tea/coffee making facilities, hairdryer etc. The bed was extremely comfortable. The staff were extremely polite, helpful and friendly. Breakfast was great, with plenty of choice. We were very impressed with our experience here! Would definitely recommend a stay!

Stayed in March 2024

There were twin basins in the en-suite, but the taps in one of them didn’t work.

Breakfast was ok. Would have preferred more fruit, as fruit salad was on the menu, but not available. Scrambled egg was runny, but everything else was nice.

Stayed in March 2024

Breakfast only had waterlemon. Maybe more fruits? Kiwi? Something? But it was okay.

The grounds, the size of the room, and especially Eddie's work and attitude.

Stayed in March 2024

Great value for money, great room facilities including large jacuzzi bath. Breakfast £12.50 - lots of choice on the menu freshly cooked to order, can even take a coffee to go. Would stay again.

Stayed in March 2024

Wonderful staff. They couldn't have been more helpful. I would definitely stay again

Stayed in March 2024

Needs some update maintenance

Deco, Location. Shower.

Stayed in March 2024

The lady who checked us in upon our arrival was not particularly welcoming. No smile, no welcome. But as mentioned above - Eddie will make your stay fabulous and the standard of the rooms is extremely good.

Immediately after check in a guy called Eddie appeared, offered to take our bags up, see us to our room. He was the most efficient member of staff I have met, throughout a wide range hotels. Nothing was too much. Later that afternoon he was behind the downstairs bar and was similarly accommodating and super helpful; he even showed up to the pool room where we enjoyed a few rounds before dinner. He booked us a table for dinner and did frequent convivial hospitality checks, as did the other restaurant staff. Next morning, it was Eddie on breakfast duty. Again, nothing was too much and he had a constant smile. This member of staff is an absolute gem and I do hope this feedback reaches him directly.

Stayed in February 2024

N/A

Beautiful period property dating from 1860.

Stayed in March 2024

Staff were very welcoming and eager to please.

Stayed in February 2024

There was nothing to dislike.

Hosts were very warm and welcoming, nice cosy hotel!

Stayed in February 2024

Location, cost and breakfast.

Stayed in February 2024

Damp and mold in the bathroom. Parking needs a better surface as it is falling apart.

Lovely comfortable room, friendly staff

Stayed in February 2024

No lights in the corridors!! Apart from a lamp here and there.

Spa bath was lovely 😍 we only stayed about 12 hours and most of that we were sleeping. Lovely room, enjoyed the hot chocolate sachets ans the cookie given at reception, much needed after a long day.

Stayed in February 2024

Jacuzzi bath was lovely

Comfortable little getaway

Stayed in February 2024

The staff were so attentive. They made my husband's birthday really special. We walked into Children Thornton in the afternoon, which was a nice 10 minute stroll. I enjoyed the lovely spa bath while my husband watched the rugby!! We would definitely stay again.

Stayed in February 2024