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Reviews of The Old Cook's House

Brownlow, Portsmouth Rd, Hindhead, GU26 6TQ, United Kingdom

#1 of 3 hotels in Hindhead

Guests' Choice

Review score

Based on 85 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.5

  • Facilities

    9.4

  • Staff

    9.9

  • Value for money

    9.1

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 6 May 2024

    10
    A lovely property in a great location. Would definitely recommend.
    • Leisure trip
    • Group
    • Two-Bedroom House
    • Stayed 2 nights

    Beautiful old building, very tastefully decorated, nice and cosy and has amazing views. Has dishwasher and washing machine as well as dedicated parking. Great location half a mile walk from National Trust Devil's Punchbowl. Host left lovely breakfast food for us.

    Stayed in May 2024

  • Reviewed: 28 April 2024

    10
    I really felt at home.
    • Leisure trip
    • Solo traveller
    • Two-Bedroom House
    • Stayed 12 nights
    • Submitted via mobile

    Really great location, it has an m&s across the street and nearby the highway exit.

    Stayed in April 2024

  • Reviewed: 14 March 2024

    10
    Relaxed and very enjoyable.
    • Leisure trip
    • Family with young children
    • Two-Bedroom House
    • Stayed 4 nights

    Well appointed property, with good facilities and pleasant location. We found it ideal for meet up with family and visiting the area etc.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    10
    The hosts are as lovely as the property
    • Leisure trip
    • Group
    • Two-Bedroom House
    • Stayed 2 nights

    Nothing - it was lovely, clean, quiet, quaint. Facilities were great too

    Incredible hosts - we were dumped last minute by another host from a nearby property and these wonderful people went out of their way to help us at a minutes notice. I couldn't be happier with them and the property

    Stayed in March 2024

  • Reviewed: 29 February 2024

    9.0
    Restlful, comfortable and charming
    • Leisure trip
    • Couple
    • Two-Bedroom House
    • Stayed 3 nights

    The only fault we could find was that a larger double bed would have made the nights more comfortable - worth sacrificing some furniture in the bedroom to fit one in.

    The place was full of character; it was well-equipped and spotless; it was in a pleasant, quiet and convenient location; the area is beautiful. The host was very friendly and helpful but respected our privacy.

    Stayed in February 2024

  • Reviewed: 2 February 2024

    9.0
    Perfect
    • Business trip
    • Group
    • Two-Bedroom House
    • Stayed 4 nights

    Nothing

    The host was friendly and helpful. The location was perfect for us and the place was tidy and clean.

    Stayed in November 2023

  • Reviewed: 5 December 2023

    10
    Absolutely superb.
    • Leisure trip
    • Family with young children
    • Two-Bedroom House
    • Stayed 2 nights

    nothing, the house was perfect

    House was immaculate and very comfortable and Jackie was a wonderful host - very helpful! Lovely selection of treats as well.

    Stayed in September 2023

  • Reviewed: 5 December 2023

    8.0
    Not as expected.
    • Leisure trip
    • People with friends
    • Two-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom door did not shut properly, . The door needed to be forcefully pushed to click to shut and close properly to lock by top lock for privacy & stop draught. No labels on cereal containers of ingredients, (for allergy or intolerances) and no expiry dates, or best before date. Mat on carpet above top step, a potential dangerous trip hazard. We moved mat away to main landing for this reason during our stay. We returned it to original location at end of our stay. We were advised prior to our stay that owner lived next to the cottage, which was fine and reassuring in case of any queries. However on arrival we realised The cottage is adjoined to owners property, so we could hear owners talking & every noise when moving around. We felt aware they could hear us talking & moving around too so did not feel we had complete privacy. We stayed at cottage when the weather was exceptionally cold -2. The owner did advise us on arrival & via message, that she would keep heating on all night, which was very kind. We did not have control of heating timer settings, although owner told us of times.. We did have a thermostat for heating which we turned up. The owner did message us early evening to check if heating was OK, which was appreciated as we had to turn thermostat up. We went out to a Christmas event at local pub and returned to the cottage around midnight. It was -3°.. The cottage was freezing, all the radiators downstairs & upstairs were cold even though we had been advised by the owner that she would keep heating on all night. We sat with our own blankets around us, shivering had hot drinks and went to bed. Even though property had double glazing throughout, In the main bedroom, double bedroom. The bed & headboard just underneath the wall by the window. It was so cold the bed & headboard felt damp, they weren't wet but the freezing draught from the window went down my head, neck and back & i could not sleep.

    Homeliness of cottage, Owner bought treats of mince pies, fresh cream and natural yoghurt in fridge as well as grapes Owner was very welcoming when we met. Nice choice of brown seeded bread, crumpets & hot cross buns, butter. Good choice of fruit, decaf teas and breakfast teas & coffees & fruit Jam's & marmite. Sadly no expiry dates on opened jars of blueberry conserve jam. On checking jam it was fine so I enjoyed it. Beautiful yellow roses in vase to welcome us too. TV streaming services. No DVD.

    Stayed in December 2023

  • Reviewed: 8 October 2023

    10
    I think we may be back
    • Leisure trip
    • People with friends
    • Two-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    Not applicable

    It was clean , well appointed , great location , great host

    Stayed in October 2023

  • Reviewed: 1 October 2023

    9.0
    Really lovely stay!
    • Leisure trip
    • People with friends
    • Two-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    Spacious, comfortable, quirky, lovely breakfast

    Stayed in October 2023

  • Reviewed: 12 September 2023

    8.0
    Very friendly host made our stay enjoyable - easy access to Goodwood if travelling by car
    • Leisure trip
    • Family with young children
    • Two-Bedroom House
    • Stayed 2 nights

    Relaxed and friendly host. Gave advice readily on where we could eat locally. We travelled down from the Midlands to attend Goodwood Revival. Good access off main A3 leaving around 30 - 40 minute drive to final destination which all worked out really well. House was sell equipped for cooking, although we ate out. It was the hottest night of the year when we stayed and host provided portable fans for both bedrooms. Would definitely stay here again if in the vicinity

    Stayed in September 2023

  • Reviewed: 28 August 2023

    10
    Fantastic place to stay with extremely helpful friendly hosts
    • With a pet
    • Leisure trip
    • Family with young children
    • Two-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    If I was staying somewhere longer personally I would prefer a more secure area to let my dogs out from the door , however you do have the use of Jackie’s garden which is huge!! But unfortunately my 2 dogs are escape artists so need more security!!! but this was not a huge issue here as so many lovely walks right on the door step & definitely not a criticism of the accommodation just a personal preference because of my dogs!! 😊

    Great location, dog friendly, well equipped & clean , brilliant communication with the host prior to visit , Jackie went above & beyond to help us with our visit with our dogs for a family wedding, offering to dog sit if required. Highly recommend this place

    Stayed in August 2023

  • Reviewed: 10 August 2023

    10
    Wonderful.
    • Leisure trip
    • People with friends
    • Two-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    The apartment was clean and comfortable with a lot of touches that made our stay very nice. Loved the wine and the breakfast touches although we didn’t make use of the breakfast as we had plans. Loved the pub recommendation, would be good to have a sheet with restaurants and sights:)

    Stayed in August 2023

  • Reviewed: 31 July 2023

    8.0
    Very good
    • Family with young children
    • Two-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    Lovely place to stay. Beautiful house with Lovely features in a great location. Well stocked kitchen with provisions which was wonderful as made our stay comfortable and hassle free.

    Stayed in July 2023

  • Reviewed: 24 July 2023

    10
    Perfect location for us, and will definitely be back.
    • Leisure trip
    • Family with young children
    • Two-Bedroom House
    • Stayed 2 nights

    A great place, location for us was perfect and Jackie (the host) was super also. Easy check in and the property had a lovely welcome pack for us also. Would definitely come back again.

    Stayed in July 2023

  • Reviewed: 17 July 2023

    10
    Lovely property & wonderful host!
    • Leisure trip
    • Family with young children
    • Two-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    Lovely property style, thoughtful choices of food left for us, host was super nice! Would definitely like to come back :)

    Stayed in July 2023

  • Reviewed: 7 July 2023

    10
    We felt very comfortable in this property
    • Leisure trip
    • Group
    • Two-Bedroom House
    • Stayed 5 nights
    • Submitted via mobile

    Access off main road just passed s roundabout

    Friendly and helpful owners . Good location for us . Clean and comfortable . We would stay there again

    Stayed in July 2023

  • Reviewed: 28 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Two-Bedroom House
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Excellent location for off-road cycling straight from the house. Beautiful scenic area with an extensive network of linking bridleways. Fantastic host and very thoughtful provision of breakfast foods.

    Stayed in June 2023

  • Reviewed: 14 May 2023

    10
    Lovely comfortable home for our stay.
    • Leisure trip
    • Family with young children
    • Two-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    N/a

    Loved our warm welcome from Jackie. Had all the essentials in for us. Was lovely and warm and comfortable.

    Stayed in May 2023

  • Reviewed: 14 April 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    Absolutely fantastic. Very well equipped and Jackie was so welcoming and friendly. Lovely addition of breakfast items too which were very much appreciated. In all I would not hesitate to book here again. Thank you very much for your hospitality.

    Stayed in April 2023

  • Reviewed: 7 April 2023

    10
    Gorgous accomadation lots of thoughtful touches. Wonderful host made us feel very at home would have loved to stayed lon
    • Leisure trip
    • Family with young children
    • Two-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful property property in every way x

    Stayed in April 2023

  • Reviewed: 5 February 2023

    10
    Very very enjoyable
    • Leisure trip
    • Couple
    • Two-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    Very lovely and clean,relaxing loved it

    Stayed in February 2023

  • Reviewed: 4 January 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom House
    • Stayed 4 nights

    Lovely cosy cottage. Jackie was a wonderful host, providing us with an amazing array of supplies when we first arrived. Would definitely recommend.

    Stayed in December 2022

  • Reviewed: 4 January 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Two-Bedroom House
    • Stayed 3 nights
    • Submitted via mobile

    -Very lovely host. -Great attention to detail in the decor. -Clean and comfortable.

    Stayed in January 2023

Showing 1 – 25

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