Good food and lovely original features

Stayed in April 2024

Issues with original room that were dealt with quickly (room change)

Beautiful setting and lovely building

Stayed in April 2024

Parking was limited

Friendly and helpful staff. Lovely atmosphere. Clean and organised

Stayed in April 2024

Price almost double on a Friday night. Chef had no idea how to make porridge!

Spacious room and very warm.

Stayed in April 2024

Honestly, the breakfast was a little disappointing. Great selection but the scrambled eggs on toast I had and the cooked breakfast my partner had were very bland. Cooked, just flavourless sadly.

Beautiful inside and out

Stayed in April 2024

Our room wasn't as sumptuous as we had hoped and we had a view of the car park, which was disappointing. I don't think our room justified the price.

The bathroom was lovely , the sitting room next to the reception was beautiful and the breakfast was very good.

Stayed in March 2024

Clean and comfortable hotel in a great location in the New Forest, friendly welcoming staff and a relaxed atmosphere. We came in an electric car, so the EV charging point was very welcome. Breakfast and lunch were good and the service was good too.

Stayed in April 2024

Some of the furniture in the restaurant area was a bit tired. Some minor maintenance issues were present in some areas (damp/peeling walls).

The hotel is located on beautiful grounds, surrounded by deer and greenery. The building is gorgeous and the decor and furniture is carefully curated and in keeping with the style and era. The room was quiet, spacious and felt cozy. The bathroom had a selection of toiletries and we were provided with plenty of fresh towels. Good water pressure and hot water on demand. Breakfast was good and although there was a limited selection of items, they were all freshly made and tasty. The staff was welcoming, polite and catered to all our needs. The receptionist in particular was very helpful and assisted me with a personal problem I was facing. The hotel was clean and tidy and the grounds were beautifully kept.

Stayed in April 2024

No lifts

Friendly staff and dog friendly .

Stayed in April 2024

Some areas of the hotel were beautifully decorated and smart, other areas a little less so.

Breakfast was extremely good ! Lovely to have the deer so much in evidence right outside the hotel too.

Stayed in April 2024

Location

Stayed in April 2024

Very good and spacious rooms.

Stayed in April 2024

Dinner menu a little limited.

Room excellent and comfortable

Stayed in March 2024

Lacking in hospitality and vibrancy. Ambience is heavy. Zero energy and enthusiasm at check-in. It’s almost depressing.

It’s a beautiful place with so much potential

Stayed in February 2024

The location was outstanding and the staff very friendly and helpful The Sunday roast was the best we had ever had

Stayed in January 2024

Rooms are a bit tired, lots of cobwebs hanging from light fittings in the restaurant. Black mould in the bathroom.

Lovely location amazing old building

Stayed in January 2024

See above

A beautiful hotel that could be amazing. Lack of staff meant that several guests decided that the 10 minute plus wait for a member of staff at the bar was too much and walked to the local pub. The staff that were on duty however in the main were amazing except for one gentleman who looked like he had been forced to work there for community service. We will definitely be back as the location, surroundings and beauty of the building is fantastic.

Stayed in December 2023

Perhaps a little picky, but the wi-fi was almost non-existent in our room (1) - perhaps the positioning of the repeater etc. but seemed to be fine elsewhere in the building.

Food good and plentiful. Bed very comfy (firm).

Stayed in December 2023

Stunning walks out from village and lovely communal rooms to enjoy.

Stayed in December 2023

The hotel seemed very short staffed which is terrible given the high room rate. One chap seemed to do everything. He worked extremely hard. There were no rails or holds to assist in getting into the shower. The magnifying mirror was broken and useless. Breakfast was OK, but the service was VERY slow and the waiter was the chef as well. For £17.00 a head I would expect better. One of the staff members had been drafted in from another hotel as they were so short staffed. Disappointing.

The room was very nice and should have been considering the high room per night rate! The linens/bed were good. The view from the Garden room was lovely. It was very quiet. It was nice and warm. There was plentiful hot water,again only to be expected.

Stayed in December 2023

Breakfast was excellent. Staff very attentive. Wonderful location

Stayed in November 2023

Nothing!

Lovely cosy atmosphere!

Stayed in December 2023

The restaurant food was not to my taste.

The staff & location.

Stayed in November 2023

Rooms very comfortable but a little small

Full of character, welcoming, friendly. Cozy real fire in the lounge. Excellent food.

Stayed in November 2023