126 New Street, Birmingham, B2 4JQ, United Kingdom
#32 of 72 hotels in Birmingham
Guests' ChoiceBased on 5740 hotel reviews
7.8Cleanliness
8.5
Comfort
8.6
Location
9.3
Facilities
8.0
Staff
8.7
Value for money
7.8
Free WiFi
7.9
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End of dialog contentReviewed: 6 March 2024
Claire
United KingdomThere was nothing to dislike.
Beautiful rooms and great value for money
Stayed in March 2024
Reviewed: 5 March 2024
Yvonne
United KingdomI feel for the cost of breakfast it was a little disappointing. I only drink decaf coffee but was told at breakfast when requested this that it was not available.
The room was lovely, it was 2 double beds with a large bathroom. We also had carpet slippers, dressing gown, iron and ironing board. The room was clean with plenty of plug / USB ports for charging phones / laptops.
Stayed in February 2024
Reviewed: 4 March 2024
Lenuta
SpainGood location, clean room, bed a little uncomfortable, but overall was good.
Stayed in February 2024
Reviewed: 4 March 2024
Cheryl
United Kingdomthe restaurant area where the breakfast is served was COLD, the room was very COLD !! MORE HEATING IS NEEDED on a cold and frosty winters morning. seats by the windows are cold, the windows need some for of insulation.
found the hotel easily from new street station, room was clean, very spacious, breakfast was very nice, staff at breakfast very helpful.
Stayed in March 2024
Reviewed: 4 March 2024
Dale
United KingdomRoom service overpriced cold and inedible was very disappointed.
Not much really
Stayed in March 2024
Reviewed: 3 March 2024
Shusma
United KingdomThe room i booked, i felt could have been more larger in size given the amount i paid for it.
The bed was very comfortable and i had a great sleep. Staff were friendly.
Stayed in March 2024
Reviewed: 3 March 2024
Rachel
United KingdomNo complaints
Location
Stayed in March 2024
Reviewed: 3 March 2024
Ian
United KingdomNothing
Stayed here several times. Beautiful hotel, great location and staff excellent
Stayed in March 2024
Reviewed: 29 February 2024
Claire
United KingdomWe couldn't cool the room down.
The staff were fantastic. Lovely comfy bed. Great location.
Stayed in February 2024
Reviewed: 28 February 2024
Manuel
United KingdomNothing,
Gorgeous and spacious room in the perfect location.
Stayed in February 2024
Reviewed: 28 February 2024
Tina
United KingdomNothing to dislike
Great location near Birmingham New Street Station lovely welcome from Aiden on reception. Very nice comfortable clean room.Nice bar area. Great breakfast.
Stayed in February 2024
Reviewed: 28 February 2024
Xuewei
United KingdomGreat location, good staff, reasonable price for off season
Stayed in January 2024
Reviewed: 27 February 2024
Jeynes1973
United KingdomAir conditioning set at 24 degrees which meant the room was absolutely boiling, rang reception they said turn the radiators down as you can't alter the air con temp. Then i realised the bathroom radiator could not be adjusted at all, so red hot bathroom which warmed the rest of the already hot room. Pity guests can't be trusted to adjust to their own temperatures when in a suite.
Room was great size, two TV's, nice shower and plenty of windows
Stayed in February 2024
Reviewed: 26 February 2024
Choi
United KingdomVery dark in the bedroom
I like breakfast and comfortable bed
Stayed in February 2024
Reviewed: 26 February 2024
Caroline
United KingdomNa
Location Great. Nice ambiance. Friendly staff.
Stayed in February 2024
Reviewed: 25 February 2024
Matthew
United KingdomLack of natural light in our room
Great location and friendly staff
Stayed in February 2024
Reviewed: 25 February 2024
Saneh
United KingdomWindows were blocked out preventing a view, room was also noisy due to air conditioning units outside on the roof.
Staff very accommodating and professional.
Stayed in February 2024
Reviewed: 25 February 2024
Liz
United KingdomMore pillows on bed (this is a personal preference)
Room was huge, great products in the bathroom Very clean
Stayed in February 2024
Reviewed: 25 February 2024
Julie
United KingdomThere wasn’t anything we didn’t like about this property
Location couldn’t be better, perfect for us!
Stayed in February 2024
Reviewed: 24 February 2024
Mark
United KingdomA little dated in decor
Great location, large rooms, quiet even though central
Stayed in February 2024
Reviewed: 24 February 2024
Amy
United KingdomOur room was next to a staff door on the 5th floor which was very noisy when people let it slam during the night and early morning
The room was huge and really well presented
Stayed in February 2024
Reviewed: 24 February 2024
Sarah
United KingdomBed rather small
Great location
Stayed in February 2024
Reviewed: 22 February 2024
Ford
United KingdomNo tea or coffee in the room, just cups. Birmingham city wasn’t a very nice place at all. Lots of drunks, trouble, and noise which spilled out to the hotel.
Location was great.
Stayed in February 2024
Reviewed: 20 February 2024
Louise
United KingdomNothing not to like!
Lovely hotel, very grand! Nice, helpful staff and a very comfortable room.... Had a bath..... Lots of places these days only have showers!
Stayed in February 2024
Reviewed: 19 February 2024
Margaret
United KingdomThe heating in the room cannot be adjusted. Unable to change the ac
Excellent staff. Friendly and happy to provide local knowledge
Stayed in February 2024
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