The sinks and bathroom have no surface for anything like makeup and toothbrushes. Very small sink.

This was an 19th century manor house, complete with grounds. Very peaceful and out of the way. They were only serving breakfast but we were directed to a nice pub minutes away. Lots of sites within 30 minutes or less. The surrounding scenery was idyllic and the room was comfortable.

Stayed in May 2024

The bathroom lack of hot water, over a three night stay in our 'studio' cabin 301 was not corrected and remained tepid. Breakfast was a few minutes in open weather whilst we were fortunate to have no rain it can get cold early in the day.

Location, location, location: Conwy valley is a beautiful location the hotel is close to the river but not too close. The property is magnificent though we stayed in the annexe 'grandly named' Studio or Suite, actually a terrace of cabins 301, 302 and 303. Nonetheless poor for that, I at least didn't have to climb stairs to our room though the annexe was a few minutes walk from reception and if raining would not be good. The rating given would have been 10 if the bathroom hot water actually delivered hot water apart from that all good. I did inform the reception regarding lack of hot water for the bath which I was looking forward to, the shower was adequately hot the bath you wouldn't want to sit in. Comfy bed large wardrobe and nice bathroom fittings. The continental breakfast was epic the selection of fruits, cold meats, cheese and cereals could not be faulted also equipment to boil eggs and make waffles. Soon the kitchen will be up and running with hot meal choices.

Stayed in May 2024

Breakfast was great but no evening dining facilities- I think the plan is for this to change Dylans restaurant is a good all rounder in nearby Conwy

Great staff and a lovely building that has been renovated with great attention to detail

Stayed in April 2024

A few seats outside so that we could sit and enjoy your fabulous views and garden

We thought at first that a full English might have been better, but found that we really enjoyed your continental very much. The location is simply breathtaking .

Stayed in May 2024

Nothing

Everything

Stayed in May 2024

Wardrobe door hinge broken and low cupboard the same in Rm101.

Great healthy breakfast, rooms nicely furnished and grounds are stunning.

Stayed in May 2024

Nothing, everything was perfect 👌

Location, price and staff, would definitely stay again

Stayed in May 2024

Only hint I would have liked a reading light or a small lamp to read in bed to avoid having to get out of bed to switch the bright main light off.

Location was beautiful, building was interesting and tasteful. Room (single) small but fully formed. Highlight gorgeous breakfast.

Stayed in April 2024

Nothing

It’s antiquity and presentation. Helpful staff. Tidy decor and modern bathroom.

Stayed in April 2024

Small chihuahua stay cost us £25, saying that hotel stay was cheap in my opinion.

Polite caring staff, beautiful building, stunning garden, super clean. Bar open all night). We enjoyed our stay so much.

Stayed in April 2024

Nothing.

What an amazing room/hotel to stay in for our weekend hiking Snowdon. Perfect location, ten minutes drive from Conwy Town and close to other towns like Colwyn Bay and LLandudno for the Great Orme. It was around 35 minutes to Llanberis town, where we were starting our Snowdon hike. The room was large and comfortable, with incredible ground views. We were very happy with our stay!

Stayed in April 2024

Bedroom had a few crumbs on the floor next to sitting area.Apart from that everything else was good.

Location was good 10 minutes away from Conway. Guy on reception was very helpful and obliging

Stayed in April 2024

It has everything you want and a little extra, could spend a lot of the day just around the hotel.

Stayed in February 2024

Standard rooms a bit too small so we upgraded whilst there

Decor, service, bar area, breakfast quality

Stayed in April 2024

Amazing building and rooms, clean and comfortable. Staff were friendly and provided amazing service.

Stayed in April 2024

Need more kind brands beer in the bar

staffs all really help and polite, beautiful hotel and most comfortable bed .

Stayed in March 2024

Outstanding comfort and the attentive staff

Stayed in March 2024

No evening meals - Yet! Coming soon , at the end of March, and this will enhance ,what is, a lovely hotel

Fabulous hotel in a great location. The renovations have been sympathetic but modern. Great base for exploring N Wales

Stayed in February 2024

Nothing

,Very warm and welcoming,staff fantastic hotel very grand.

Stayed in February 2024

Room size a bit cramped

Such a friendly environment

Stayed in February 2024

can’t think of anything bad about it.

A beautifully restored romantic Victorian property built to look much older ?(Elizabethan). wonderful country grounds with a huge swing. Made very cosy inside and immaculately presented. very large comfy bed, windows open wide, blackout curtains, great shower and very quite.

Stayed in February 2024

Not a cook breakfast but I understand restaurant under construction, taxi s we’re pricy as the property is remote

Stunning property , manager was lovely , dog friendly . Loved it .

Stayed in February 2024

Nothing

Beautiful hotel in lovely grounds. The building has been refurbished to a very high standard. The staff were extremely friendly, welcoming and helpful. The continental breakfast was extensive and delicious.

Stayed in February 2024

There was no possibility to have an evening meal at the hotel as the kitchen was not fully up and running which was a disappointment.

Hotel was very nice can see it's in the process of being commissioned. Breakfast was very nice indeed, hotel it self was very nice. looking forward to staying again next year.

Stayed in February 2024