17 Queens Promenade Palace Terrace, Douglas, IM2 4NE, United Kingdom
#14 of 21 B&Bs and Inns in Douglas
Guests' ChoiceBased on 425 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
9.1
Facilities
8.1
Staff
9.1
Value for money
8.5
Free WiFi
8.9
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End of dialog contentReviewed: 30 April 2024
Charlotte
United KingdomThe breakfast was a bit limited - no continental option, just cereal and yoghurt or cooked breakfast. The tea in the room tasted metallic.
Great location, right on the seafront. Desk and WiFi too work from the room. Comfy bed, all the facilities I needed. Smiley, friendly staff.
Stayed in April 2024
Reviewed: 29 April 2024
Peter
United KingdomDaily smell of cigarette smoke outside our room on landing. Would have been nice to have biscuits each day as most places provide this. Room servicing is on request so if you forget to put a request on the door it is not done and you can run out of essentials.
Lovely room, good location and sea view, good free parking on the road (April). Very clean. Good breakfast. Plenty of good near by eating places.
Stayed in April 2024
Reviewed: 28 April 2024
Gemma
United KingdomStaff were very welcoming and helpful
Stayed in April 2024
Reviewed: 26 April 2024
Martin
United KingdomFriendly , helpful owner. New lift to all floors . Good breakfast. Very clean with good facilities .
Stayed in April 2024
Reviewed: 15 April 2024
Roy
United KingdomNothing I didn’t like.
Warm, comfortable, clean, great location, very good free parking.
Stayed in April 2024
Reviewed: 12 April 2024
Christine
United KingdomComfy beds, lovely sea view (same as all promenade hotels really), free roadside parking. Some refurb work is happening too. We were able to extend our stay daily (as the weather was pretty awful for camping) which was helpful
Stayed in March 2024
Reviewed: 11 April 2024
Vissie
United KingdomNot a sound proof room.
The host was so nice. She prepared my breakfast and reserved a beautiful spot with a view in the restaurant for me.
Stayed in April 2024
Reviewed: 9 April 2024
Tony
United KingdomNone
Excellent room very clean and a good size, the owner went out of her way to let me take the room at 8 am rather than the 2pm after the ferry arrived earlier than expected. Lovely family hotel, ive booked again for the TT in June I was that impressed.
Stayed in April 2024
Reviewed: 23 March 2024
Thomason
United KingdomEverything you need, room plus en suite
Stayed in March 2024
Reviewed: 21 March 2024
Anthony
United Kingdombreakfast was good room was nice and clean staff where helpfull hotel is nicely placed on the front the beach close to boat ferries would come back for a holiday again nice place to have a break
Stayed in March 2024
Reviewed: 19 March 2024
Maureen
United KingdomSmall shower area and sink. Not a major issue though.
Great value. Comfortable bed and wonderful sea view. Pleasant staff.
Stayed in March 2024
Reviewed: 16 March 2024
Cathy
United KingdomVery clean and friendly owner
Stayed in February 2024
Reviewed: 14 March 2024
Beverley
United KingdomSea front position
Stayed in March 2024
Reviewed: 11 March 2024
Philip
United KingdomMrs Heyman was lovely , had great breakfasts each morning , and she kindly ordered us our taxi to the terminal on the morning we left . Miss it already
Stayed in March 2024
Reviewed: 28 January 2024
Paula
United StatesTv not working due to poor weather.
Very clean and comfortable place with food close by and the sea right across the street. Room had sea view.
Stayed in January 2024
Reviewed: 5 January 2024
Paula
United StatesI wished the TV had worked.
Liked the sea view.
Stayed in January 2024
Reviewed: 16 October 2023
Robert
United KingdomRather expensive for a 3* guest house out of season.
Great shower, sea view, good breakfasts, comply bed, dog friendly.
Stayed in October 2023
Reviewed: 14 October 2023
Wayne
United KingdomNot informed that the bar and restaurant was not open until after we had paid so didn't have the option to look elsewhere
Excellent location owner very friendly
Stayed in October 2023
Reviewed: 4 October 2023
Susanvc24
United KingdomHad a fab time in this hotel. Good breakfast, lovely room with a great Seaview. Great location. Would definitely stay here again.
Stayed in October 2023
Reviewed: 4 October 2023
Ann
IrelandBreakfast over early - slightly hap hazard service
Location and views of coast/beach walkers etc. - made feel welcome by hoast and everything done to accommodate and facilitate a good comfortable vacation.
Stayed in October 2023
Reviewed: 23 September 2023
Tessa
United KingdomNothing much. Was a reasonable price for reasonable hotel
Clean, room was fine. Sea view was good. Breakfast good.
Stayed in September 2023
Reviewed: 21 September 2023
Suzanne
United KingdomNarrow corridors and steep steps (lift available) but that is the nature of the building! The lounge area was not used but there is one downstairs, looked a little dark.
Comfy room, most were bigger than expected, quick and hot breakfast service with plenty of coffee. free parking outside. Great location for fine pub food at the Terminus Tavern and Majestic Chinese nearby.
Stayed in September 2023
Reviewed: 18 September 2023
Christine
United KingdomLovely cooked breakfast and great service
Stayed in September 2023
Reviewed: 15 September 2023
Ian
United KingdomAt Caledonia is right on the sea front. The room was spacious and comfortable. The price for single occupancy was value for money. There is a passenger lift to get you up to the top floors. There is ample on street parking - remember to set your parking time as required on the Isle of man. Breakfast is lovely. Eggs poached fresh.
Stayed in September 2023
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