Aston Locks, Chester Street, Birmingham, B6 4BE, United Kingdom
#35 of 72 hotels in Birmingham
Guests' ChoiceBased on 4871 hotel reviews
7.8Cleanliness
8.4
Comfort
8.3
Location
7.9
Facilities
8.0
Staff
8.6
Value for money
8.1
Free WiFi
8.6
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End of dialog contentReviewed: 9 May 2024
Edward
United KingdomThe lift was out of commission and the public areas look a little tried.
Breakfast was very nice and lots of choice
Stayed in May 2024
Reviewed: 8 May 2024
Lynn
United KingdomThe fact the windows weren't cleaned so couldn't see out to the canal
Liked the room
Stayed in May 2024
Reviewed: 7 May 2024
Katie
United KingdomAll you need in one place. Great value for money. Highly recommend, especially if you need a place with free parking that is reasonably central.
Stayed in April 2024
Reviewed: 7 May 2024
Mohammed
United Kingdomnil
nil
Stayed in May 2024
Reviewed: 6 May 2024
Ella
United KingdomThe parking fine .. Sorted quickly
The staff excellent. Location was very good to travel wherever needed to go. Clrsn and comfortable hotel. Loved out time there
Stayed in April 2024
Reviewed: 3 May 2024
Emma
United KingdomWe booked a canal view room thinking it would be quieter - but there was lots of noise and crashing from outside starting early in the morning. The pillows were old and flat so not as comfortable as it could have been.
The service was exceptional and the receptionist went out of her way to help us with ordering a taxi for an event. The hotel facilities were pleasant and accommodating - we could easily work on our laptops in the main lounge area. Our room was pleasant enough and the bathroom had a great shower.
Stayed in May 2024
Reviewed: 2 May 2024
Karen
United KingdomLift broken Only pay card when at bar, can't use cash or add to room
Location and parking Communal area had cosy feel Small hotel so now big coach oarties turning up.
Stayed in April 2024
Reviewed: 1 May 2024
Jade
United KingdomOnly 1 pillow for each bed in the rooms , limited parking on site
Very clean , easy to access , good breakfast , friendly staff
Stayed in April 2024
Reviewed: 29 April 2024
Serge
NetherlandsThe coffee cups were all in use during breakfast so I had to wait for a cup to get my coffee.
Great breakfast. Friedly staff. Close to Villa Park.
Stayed in April 2024
Reviewed: 29 April 2024
Reza
United KingdomI have been happy with hotel,free parking and the location but I couldnt use wifi as it was confusing
Stayed in April 2024
Reviewed: 29 April 2024
Shahla
United KingdomIt was very noisy. Seemed like the rooms had no sound proofing or very thin cheaply made falls. Moreover I found a weird bug in the bed.
Nice location
Stayed in April 2024
Reviewed: 28 April 2024
Brendan
Ireland1 issue I had was the constant loud humming noise in our room which affected my sleep, slept with my head at the end of the bed as it was slightly less annoying there, sounded like a boiler or aircon unit, only other thing that may affect ppl is that it's card only not cash, I came over from Ireland so I brought £ with me but instead of using that i had to use my card each time and bank will take charges
Staff were very helpful and happy, food was brilliant, had breakfast and dinner there 3 times and each time was spot on,
Stayed in April 2024
Reviewed: 28 April 2024
Green
IndiaPay for drinking water!!
Cleanliness
Stayed in April 2024
Reviewed: 26 April 2024
Jasdeep
United KingdomNo water bottles in the room and no smart tv
Good value for money, hot shower, friendly staff, bed was comfortable and parking available on site
Stayed in April 2024
Reviewed: 25 April 2024
Leah
United KingdomOnly issue was the lift being out of order which was only a small inconvenience due to being girls and overpacking..
Location was great, hotel is clean, staff friendly, easy to find. Really reasonably priced !
Stayed in April 2024
Reviewed: 25 April 2024
Hegarty
United KingdomUnfortunately the lift was out of order
All the staff were very helpful and friendly , with a special shout out to Sam on reception who was excellent
Stayed in April 2024
Reviewed: 24 April 2024
Amos
United KingdomN/A
There was a wide variety of food to choose from for breakfast
Stayed in April 2024
Reviewed: 23 April 2024
Ann
United KingdomNothing
Perfect location for town. Clean room,friendly staff. Didn't do breakfast so can't comment on the food
Stayed in April 2024
Reviewed: 22 April 2024
Nico
Netherlands-
-
Stayed in April 2024
Reviewed: 22 April 2024
Raluca
United KingdomThe noise and the bed I'm not sure if is the right size as mentioned in the description. The bed wasn't extra large.
The location,it was near for all our needs. Friendly staff.
Stayed in April 2024
Reviewed: 22 April 2024
Alisha
United KingdomEven though it was clean , some areas of the room, such as the desk, had a lot of dust on. My partner, who has asthma, ended up getting a really bad cough and dust allergy. Also, lift is still not fixed!!!
Extra pillows this time , comfy beds, clean , nice staff , good location, water bottles, and biscuits in the rooms
Stayed in April 2024
Reviewed: 21 April 2024
Nelson
United KingdomNot worth the money we paid for an over night stay.
The staff were very helpful, the breakfast was excellent 👌
Stayed in March 2024
Reviewed: 20 April 2024
Jaimie
United KingdomLifts were broke.
Good location, clean room.
Stayed in April 2024
Reviewed: 19 April 2024
Adeel
United KingdomThe mattress was a little lumpy and the pillows had no integrity so sleep was not the best.
Clean room and friendly staff that helped with any requests. Parking was adequate and location of the hotel was good for access to the city centre.
Stayed in February 2024
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