1 Clipper Boulevard West, Crossway's Business Park, Dartford, DA2 6QN, United Kingdom
#21 of 25 hotels in Dartford
Guests' ChoiceBased on 2827 hotel reviews
6.4Cleanliness
7.1
Comfort
6.9
Location
7.6
Facilities
6.6
Staff
7.9
Value for money
7.1
Free WiFi
7.4
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End of dialog contentReviewed: 17 December 2023
Kerry
United Kingdomdecor was worn
basic but good for a one night stay
Stayed in December 2023
Reviewed: 15 December 2023
Lawrence
United KingdomNo food available on arrival Had to settle for a plate of chips Bar poorly stocked.
Breakfast OK
Stayed in December 2023
Reviewed: 13 December 2023
Pete
Abkhazia, GeorgiaNo hot water, not enough plug sockets working, no one mentioned maintenance work meaning brown water came out the tap
Nice hotel, nice bar and restaurant
Stayed in December 2023
Reviewed: 12 December 2023
Keith
United KingdomLittle bit rough could be cleaned better and bathroom shower curtain a bit ukkkk
Location cheap and friendly all you need
Stayed in December 2023
Reviewed: 10 December 2023
Helene
United KingdomThe room was very dated. It included a socket for a dialup modem. The mattress was uncomfortable beyond words. Every time I moved it went boing and the springs stuck in my back.
Decent location. Lovely, helpful staff
Stayed in November 2023
Reviewed: 5 December 2023
Sharon
United KingdomBathroom was a bit cold. Bath is small, but fine for me.
Staff were really friendly and helpful. Location was good. Room was clean and comfortable. Good Wi-Fi connectivity.
Stayed in December 2023
Reviewed: 5 December 2023
Beverley
United KingdomWe stayed in room 202 the bed is very uncomfortable springs were very prominent and thus not slept well.
Great breakfast, room clean, staff very helpful and friendly .
Stayed in December 2023
Reviewed: 4 December 2023
Steve
United KingdomThe mattress in the room was so so bad I didn’t get a good nights sleep. I’ve stayed in a few rooms here now and out of say 6 stay 3 mattress was very poor.
It was very clean and nice to have a bar and restaurant.
Stayed in December 2023
Reviewed: 4 December 2023
Marco
United KingdomThe room had unfortunately a few things that were not functioning properly. Tv only 1 channel, toilet leaking, shower head broken. The member of staff were the real stars, they immediately came to inspect and gave us access to an alternative room to use a shower, I cannot fault them. We'll done
Good breakfast, staff was very kind and helpful.
Stayed in December 2023
Reviewed: 3 December 2023
Janet
United KingdomThe heating in our room didn't work.
Staff were professional Good shower Easy parking
Stayed in November 2023
Reviewed: 3 December 2023
Busayo
United KingdomThe customer service and the rooms
Nothing
Stayed in October 2023
Reviewed: 3 December 2023
Busayo
United KingdomThe customer service .
Not really satisfying but has a good ambiance.
Stayed in November 2023
Reviewed: 2 December 2023
Emmanuel
United KingdomPillows were too flat and there was only one each, which made neck sore. So had to fold our pillows to be able to sleep comfortably
Stayed in December 2023
Reviewed: 29 November 2023
Derek
United KingdomPillows
For a basic hoptel they try and look after you. Location is superb for us easy access to motorways, London, Dartford and Bluewater
Stayed in September 2023
Reviewed: 25 November 2023
Jamie
United Kingdomplease put teaspoons in the rooms instead of wooden sticks. plug sockets need to be closer to the bed or an extra one on the desk
location, staff.
Stayed in November 2023
Reviewed: 23 November 2023
John
United KingdomBreakfast was far from satisfactory unfortunately. They encourage you to pre purchase breakfast on check in with a clear statement of what you should expect. (Which we did). When we sat down though the person next to us was complaining about a total lack of sausages and only half the advertised amount of bacon. Cooked breakfast is served to you at the table cold items are a buffet. The server apologised but could do nothing to rectify this. We had the same problem. Furthermore there was no bread available on the buffet. When we also complained the answer was “it says subject to availability on the menu”. We pressed and the response was that management often didn’t order the right amount of stock and it wasn’t uncommon for the kitchens to run out. Our stay was a Saturday and deliveries weren’t expected until Monday. So why did this spoil our stay? It’s only a bit of bacon after all? Simply put it indicates management attitudes towards guests - they are happy to upsell in the knowledge they can’t deliver and they don’t care about customer satisfaction. Sunday we went to the Beefeater which is a short drive away. Breakfast was cheaper and far superior. We can highly recommend it and suggest you stay at the Campanile as accommodation is fine but don’t touch the breakfast.
We were pleasantly surprised with the hotel overall. The rooms were small but clean and comfortable. The hotel has plenty of parking (free to guests) and the staff were friendly and helpful. Generally we were pleased and it is great value for money based on location etc. The hotel would have scored much higher overall but for problems around breakfast though that were entirely within the hotels control but is perhaps indicative of some management issues.
Stayed in November 2023
Reviewed: 21 November 2023
Mustafa
United KingdomTiny bath, bed was rolling away as soon as you leaned on the backboard. Had only 1 chair for 2 single beds. The window handle was broken, so couldn't lock. There were 2 wall lights completely missing with the switch still on the wall doing nothing. Had TV but couldn't connect our netflix to it.
The mattress is comfy, the clean towels every day. Wifi internet.
Stayed in November 2023
Reviewed: 19 November 2023
Pitt
United KingdomThe hotel and furnishings are very out dated
Stayed in October 2023
Reviewed: 17 November 2023
Denise
United KingdomThe bed was very lumpy and uncomfortable, if you got a certain area of the mattress it was ok but overall needs replacing. Noise in corridor all night, some kind of scraping noise, I got hardly any sleep. Could do with plug near bed so could charge and use phone at same time, I have a long cord but not long enough to reach from plug to top of bed.
The location was very convenient, a good location. The breakfast was good if not a tad expensive. Room very clean.
Stayed in November 2023
Reviewed: 14 November 2023
Flynn
United KingdomThe bed springs creaked everytime you sat down, only had 1 pillow which was very flat, door needed oiling The sink had cracks in it. Bath towels not very big.
It was close to where our daughter lives. Do didn't have to go to far to get to her.
Stayed in November 2023
Reviewed: 12 November 2023
Simon
United KingdomBed springs were coming through the mattress, very difficult to get comfortable There were insects in the bed
Stayed in October 2023
Reviewed: 11 November 2023
David
United KingdomSecluded situation
Friendly staff
Stayed in September 2023
Reviewed: 7 November 2023
Wayne
United KingdomVery old looking
Quick check in
Stayed in November 2023
Reviewed: 7 November 2023
Patience
United KingdomTV stations need fixing. Toilet flush to be filled xed.
Toilet flush doesn't work properly. TV stations are minimal, less than 10, not pleasant at all.
Stayed in November 2023
Reviewed: 6 November 2023
Warnes
United KingdomCould have had plug sockets beside the bed
Friendly and helpful staff
Stayed in November 2023
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