Chaloner St, Queens Dock, Liverpool, L3 4AJ, United Kingdom
#76 of 100 hotels in Liverpool
Guests' ChoiceBased on 7197 hotel reviews
7.3Cleanliness
7.7
Comfort
7.6
Location
8.7
Facilities
7.3
Staff
8.7
Value for money
7.7
Free WiFi
8.5
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End of dialog contentReviewed: 4 May 2024
Michael
United KingdomTV signal constantly pixelated (used my iPad). Cooked veggie breakfast inconsistent-one day no grilled tomato, this morning no grilled tomato or mushroom. Charger socket in bathroom 226 didn’t work.
Staff were helpful and friendly. Good value and location for exploring the city. Powerful shower with plenty of hot water.
Stayed in May 2024
Reviewed: 2 May 2024
Adam
Ireland-
Great hotel for a price. Rooms not too big but enough size. Clean and comfy. No hassle check-in and check-out. Very good breakfast and coffee. Very friendly staff A++. Will back again.
Stayed in March 2024
Reviewed: 2 May 2024
Alexis
United Kingdomn/a
Cosy and comfy beds and rooms. Felt safe. Spotlessly clean. Friendly kind staff. Lovely breakfast and great location.
Stayed in April 2024
Reviewed: 1 May 2024
Lesleyann67
United KingdomDated , tired rooms
rooms are a bit dated but clean, location is great for the pubs in Baltic Triangle and Camp and Furnace. plenty of parking and a nice bar.
Stayed in April 2024
Reviewed: 1 May 2024
Joanna
United KingdomOnly one towel. No hand towel or facecloth . Also we arrived in pouring rain and had to run through rain from reception to get to room and likewise in morning to get to breakfast room
Location for city and view across water to Albert Dock
Stayed in April 2024
Reviewed: 1 May 2024
Lorraine
United KingdomMy only issue would be the mattress , had to ask for another duvet to use as extra padding as could feel the springs when lying on it , which was brought to our room with in 5 mins which solved the problem , menu in the restaurant was a little on the café side with not much to offer vegetarian/ vegan , we eat out all the time , but everything else was great , we would stay again .
Stayed in April 2024
Reviewed: 30 April 2024
Kathryn
United Kingdom2 bath towels and 1 bath mat only. Asked for more but didn't receive any
Location. Unlimited tea and coffee
Stayed in April 2024
Reviewed: 29 April 2024
Julie
United KingdomOver priced a bit run down
Location
Stayed in April 2024
Reviewed: 29 April 2024
Stephen
United KingdomThe room was a bit dated, looked like a 80s room furniture needs updating
Good location free parking, breakfast 9/10, clean inside and out, nice welcoming staff.
Stayed in April 2024
Reviewed: 27 April 2024
Louise
United KingdomNot secure as access to rooms via unlocked door in the foyer A bit basic
Location and cheap parking
Stayed in April 2024
Reviewed: 27 April 2024
Craig
United KingdomNothing
Where it is situated
Stayed in March 2024
Reviewed: 26 April 2024
Gabrielle
United KingdomThe shower grouting was mouldy. The mattress was very uncomfortable, pillows were lumpy. Breakfast eggs and sausage were overcooked and rubbery, definitely not worth £15.
Good location for the conference centre
Stayed in April 2024
Reviewed: 26 April 2024
Patricia
NetherlandsThe room is quite basic and old. Clean enough but really 90s interior. Room was warm. No airco, though window could be opened. Think the price is quite high for what you get. But that seems the case in Liverpool anyway.
The location is just a short walk from the Docks and the Centre. The Baltic Triangle is also really worth visiting. The bar area looked nice and welcoming. Didn't have a car myself, but the carpark is a bonus.
Stayed in April 2024
Reviewed: 25 April 2024
Derek
United KingdomA better selection for the evening meals
Lovely location, excellent staff, lovely breakfast
Stayed in April 2024
Reviewed: 25 April 2024
Michelle
United KingdomOther guests could be a little noisy, but not the fault of the hotel
Location and staff are brilliant and faultless. Can arrive early and pop into reception to register your vehicle for parking. We used to stay at a very close alternative, but this being so affordable enables us to visit lovely Liverpool even more frequently now.
Stayed in April 2024
Reviewed: 25 April 2024
Trotterlot
United KingdomMattress was worn out and needs replacing (room 012 window side)
Location is great. Bar was OK. Room was adequate.
Stayed in April 2024
Reviewed: 24 April 2024
Rhodora
IrelandThe room carpet is quiet dirty,I think need to do some carpet shampooing.But nonetheless room is fair enough for the price I paid.
I love the place accessible to everything,,and very near to all the tourist attraction,specially I like shopping very near to city center,just 5minutes walk.
Stayed in April 2024
Reviewed: 24 April 2024
Lisa
United KingdomDecor quite dated and bathroom could have been cleaner.
Great location
Stayed in April 2024
Reviewed: 24 April 2024
Michael
United KingdomDecent city center hotel, Easy to reach, easy to park, It does what it says on the tin.
Stayed in March 2024
Reviewed: 24 April 2024
Christopher
United KingdomThe breakfast was only lukewarm and should have been hot, consequently my wife had the continental breakfast on the second morning.
Location
Stayed in April 2024
Reviewed: 24 April 2024
Carole
United KingdomSome of the lights didn’t work in the room, location of wall lights made it difficult to sit up in bed.
Great location, the staff were very friendly and nothing was too much trouble. The room was clean and comfortable. Great we could park the car. Breakfast was nice, enjoyed our stay.
Stayed in April 2024
Reviewed: 24 April 2024
Helen
United KingdomThe bathroom and carpets were a little dated but lovely clean sheets
We arrived quite late and was expecting the parking to be off site but was very simple which was a bonus. Check in was smooth and bed comfy
Stayed in April 2024
Reviewed: 23 April 2024
Dickinson
United KingdomGood location not too far from city centre, quiet Free Wi-Fi
Stayed in April 2024
Reviewed: 23 April 2024
Gary
United KingdomA larger choice like black pudding, fried slice, smoked bacon would have been nice, self service would be most welcomed . Evening meals were limited and lacked a variety of vegetables and choice.
Breakfast was standard, nothing special but ok
Stayed in April 2024
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