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Reviews of Cardiff Marriott Hotel 4 stars

Mill Lane, Cardiff, CF10 1EZ, United Kingdom

#21 of 45 hotels in Cardiff

Guests' Choice

Review score

Based on 4901 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    9.4

  • Facilities

    8.2

  • Staff

    9.1

  • Value for money

    7.7

  • Free WiFi

    7.4

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Showing 1 – 25

  • Reviewed: 2 May 2024

    8.0
    Great for a short trip to Cardiff
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    We had no soap in our room for handwashing - had to ask for some

    Comfortable, excellent breakfast

    Stayed in May 2024

  • Reviewed: 2 May 2024

    7.0
    Overall met expectations but could be improved as noted above
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 2 nights

    The bar area with incessant sport on the tv (I'm very much a sport fan) and very noisy. It is not somewhere you can have a quiet drink

    Room, good shower room which would have been even better with a shelf to put toilet bags on

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    Great stay at a well placed hotel for station and shopping.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was expensive for what it was. Great for work meetings maybe, where it’s on your company’s bill.

    Very centrally placed near to the shops.

    Stayed in March 2024

  • Reviewed: 30 April 2024

    8.0
    Comfortable short stay
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Wifi only if you sign up to Marriotts... it's 2024 common. Lattes/ ground coffee are extras at brekkie... only filtered coffee included.

    Location. Breakfast.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Lovely staff, food OK, bed good but otherwise very disappointed.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Shower didn't work. Towel rail didn't work. Both fixed by maintenance but standing in the bath to wash hair and finding shower doesn't work is poor. Also booking a room for 2 people and having one chair is inexcusable. The picture shows 1 chair but no one should have to sit on a bed or stand for a 3 night stay even in a budget hotel. Surely you can do better than this, you say you are not a budget hotel. We are reluctant to pick a marriot again even though staff were so good.

    Friendly helpful staff. Comfortable bed. Breakfast good.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Very nice, staff and hotels were excellent
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights

    How about charging less for breakfast

    staff and location excellent, dinner was very nice. We didn't have breakfast because it was expensive (£16.95) considering 2 people out of our party of 4 would of had a drink and a bowl of cereal. Never understood why hotels charge their residents so much for breakfast, and Marriott is by no means the most expensive.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing reall

    The location is fabulous.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    It’s a fantastic hotel, just a few glitches which is nothing major. The hotel staff are an absolute asset!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    When we came down for breakfast we weren’t given a choice of seating, there was plenty of empty seating. The cutlery was filthy dirty and had to ask for it to be changed.

    I have stayed many times, location is key, own parking, staff are fabulous always are!

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    Ok but neglected
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Booking in at reception took an age. Carpet in room stained. Windows in room very dirty. Anti-scald safety lock broken on bath/shower temperature control.

    Good location

    Stayed in April 2024

  • Reviewed: 27 April 2024

    7.0
    It was a pleasant stay as was perfect location, and the staff were excellent
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The room was a little tired, stain on the wall, fridge didn’t seem to be working, bathroom door had some dents and on a personal note it would have been nice to have had a dressing table / seat with mirror

    It was in the centre of the city , so excellent

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    Very enjoyable stay which we would be happy to repeat.
    • Leisure trip
    • Couple
    • Executive Room
    • Stayed 3 nights

    For us (being of the older generation) we would have liked a hand rail over the bath - but certainly not a major problem. Again - for us - some of the music in the bar was a little loud which would probably not bother many others

    We had a quiet Executive room on the 4th floor which was very comfortable. Hotel location was excellent for us - short walking distance from the station. We had breakfast in the Executive lounge (included in the price of the room) which was more than adequate - all self service but certainly no problem for us.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    Great central location.
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    After booking I needed to upgrade to a double room. I tried numerous times to call the hotel, every time I ended up speaking to someone in America. I gave up.

    Great location, clean & comfortable.

    Stayed in March 2024

  • Reviewed: 26 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Family Room with Two Double Beds
    • Stayed 1 night

    Great location to visit the city with parking at an additional cost .

    Stayed in February 2024

  • Reviewed: 24 April 2024

    9.0
    Convenient location and relaxed
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The bathrooms need updating but were clean

    Great restaurant and outdoor patio. Lovely food and drink.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Central, nice
    • Leisure trip
    • Family with young children
    • Superior Family Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Clean spacious rooms, nice location. Only downside is the value for money angle. We also had to shell out for overnight parking despite having a family room in the hotel which doesn’t make sense as an add on.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Good value and convenient
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Wasn’t aware there was a carpark until I arrived (having parked elsewhere), making this more clear on website would have been good

    Location, price , cleanliness

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Nice hotel , staff could have been friendlier
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Hassled by cleaning staff

    Location

    Stayed in April 2024

  • Reviewed: 22 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    No dressing table, poor lighting. Hairdryer only blowing cold air

    Super comfortable bed, cracking location.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    7.0
    Comfortable and good position
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel needed some TLC communal areas shabby and needed painting Rooms need modernising especially bathrooms

    Location was great

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights

    Can't beat the location!!!!! Stayed many times, always good!!!!

    Stayed in March 2024

  • Reviewed: 20 April 2024

    8.0
    Overall happy with the experience
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 3 nights

    The room. A table but only one chair in a double room. Where are you supposed to eat if you have room service? Couldn't unpack properly - there was no drawer space.

    Ideal location for the city centre. Excellent buffet breakfast.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Exactly as advertised and well priced
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 1 night

    The only thing that i could "fault" was a slightly long reception time. Thats all

    Room and Bed were spacious. Everything was Clean. Staff were Accommodating to our needs

    Stayed in April 2024

  • Reviewed: 17 April 2024

    7.0
    Excellent location. Great for couples
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    The description of room said there was a safe - there wasn’t. No sauna, or steam room only gym- view over waste ground - we were offered an upgrade am with a view but it was considerably more expensive

    Location, breakfast, staff, toiletries -all very good.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    I had a great stay here. A great location for my needs. Relaxing and enjoyable.
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night

    There was a little traffic noise in the morning, but being in the centre of town I suppose this would be unavoidable. This was not enough to ruin my stay or avoid me staying here again.

    The hotel was in a great location for my needs and the shopping arcade. Plenty of bars and restaurants although Browns restaurant downstairs was excellent. The room was very comfortable and clean. The staff were friendly and helpful.

    Stayed in April 2024

Showing 1 – 25

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