Reviews of Cardiff Marriott Hotel 4 stars
Mill Lane, Cardiff, CF10 1EZ, United Kingdom
#20 of 45 hotels in Cardiff
Guests' ChoiceReview score
Based on 4998 hotel reviews
8.2Score breakdown
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Cleanliness
8.7
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Comfort
8.8
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Location
9.4
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Facilities
8.3
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Staff
9.1
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Value for money
7.7
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Free WiFi
7.4
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Reviewed: 14 April 2024
Sally
United Kingdom6 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
Having to pay for wifi
Loved the car park safe and secure
Stayed in April 2024
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Reviewed: 13 April 2024
Mary
United Kingdom5 reviews8.0“Excellent staff and hotel great value for money in a good location.”- • Leisure trip
- • Group
- • Superior Family Room with Two Double Beds
- • Stayed 1 night
The corridors leading to our room looked a bit tired and could do with a paint.
The staff were really helpful and friendly. We had a lovely room overlooking the Castle. The staff were very kind in keeping our bags whilst we continued shopping on our last day. The breakfast at Browns was excellent.
Stayed in April 2024
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Reviewed: 11 April 2024
Ceri
United Kingdom1 review7.0“Close to”- • Leisure trip
- • Couple
- • Superior Family Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
Found stains on my bedding which was disappointing.
Great location, staff very helpful.
Stayed in April 2024
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Reviewed: 10 April 2024
Jennifer
United Kingdom10 reviews2 helpful votes8.0“Great, would definitely stay again.”- • Family with young children
- • Superior Family Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
Car park was difficult to find.
Great location. Spacious room.
Stayed in April 2024
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Reviewed: 9 April 2024
Caroline
Cyprus10 reviews4 helpful votes8.0“2 night stay”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted via mobile
The room, 212, was a little tired looking and the bed is in desperate need of replacing. There is a thick mattress topper on it which helped, but then the sheets don't fit well over both mattress and topper. Windows are blown and have condensation but the room isn't cold.
The location is fantastic and the main bar, Browns, is a warm and welcoming environment. The staff from reception to housekeeping to bar/restaurant were a delight.
Stayed in April 2024
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Reviewed: 8 April 2024
Melanie
United Kingdom2 reviews9.0“Lovely stay will be staying again 😀”- • Leisure trip
- • Group
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Great location very friendly staff and very clean will defo stay again 😀
Stayed in April 2024
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Reviewed: 8 April 2024
Stephen
United Kingdom7 reviews9.0Superb- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
There was a slight issue with a crack around the light in bathroom but we reported it to reception
Very spacious
Stayed in April 2024
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Reviewed: 7 April 2024
Jane
United Kingdom7 reviews9.0Superb- • Leisure trip
- • People with friends
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted via mobile
Very friendly & helpful staff.
Stayed in April 2024
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Reviewed: 7 April 2024
Pete
United Kingdom29 reviews9.0“brilliant”- • Leisure trip
- • Couple
- • Superior Family Room with Two Double Beds
- • Stayed 1 night
the price
all of it
Stayed in April 2024
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Reviewed: 6 April 2024
Peter
United Kingdom8 reviews8.0Very good- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted via mobile
All the extra service charges which was added at the end.
Location ideal
Stayed in April 2024
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Reviewed: 5 April 2024
Gwenan
United Kingdom2 reviews8.0Very good- • Leisure trip
- • People with friends
- • Superior Family Room with Two Double Beds
- • Stayed 2 nights
- • Submitted via mobile
The vegetarian option at dinner was disappointing and more like a starter.
Comfortable room and dining area. Great service at breakfast and great breakfast.
Stayed in April 2024
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Reviewed: 5 April 2024
Deborah
United Kingdom4 reviews8.0“A comfortable and enjoyable stay.”- • Leisure trip
- • Solo traveller
- • Deluxe King Room
- • Stayed 1 night
Breakfast good but overpriced.
Great welcome from friendly staff and a spacious, comfortable room for the price.
Stayed in March 2024
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Reviewed: 4 April 2024
Barbara
United Kingdom18 reviews2 helpful votes8.0“Had a pleasant stay”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
Room Was dated - cracked sink etc
Browns restaurant was excellent Staff very pleasant
Stayed in March 2024
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Reviewed: 3 April 2024
Jd
United Kingdom7 reviews8.0“Spot on”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
All great loved it and great location for our needs
Stayed in January 2024
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Reviewed: 3 April 2024
Elaine
United Kingdom21 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
No air con
Stayed in April 2024
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Reviewed: 3 April 2024
Terry
United Kingdom4 reviews8.0Very good- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 4 nights
- • Submitted via mobile
The bed not comfortable the towel too small I expect more than other hotel I’ve stay
The location the stuff
Stayed in April 2024
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Reviewed: 1 April 2024
Yaru001
United Kingdom9 reviews7.0“Very good location and facilities. Good stay. No wifi is frustrating. Would stay again.”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
The shower facilities were a bit small and rusty in places. The hotel bar is overpriced for the quality of drinks. Aso free wifi is only available on the ground floor.
Decent room, nothing overly special but a good clean room with enough space for two. Good options for breakfast. Location is the best. 2 min away from the train station and have parking for guests. Very good choice overall.
Stayed in March 2024
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Reviewed: 1 April 2024
Sue
United Kingdom1 review8.0Very good- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
Room was great, high quality all the way through. Staff very friendly and helpful right from the beginning. Staff warned us of risk of getting to car park and not ending up in a bus lane. The food was great, Browns was lovely.
Stayed in March 2024
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Reviewed: 1 April 2024
Marilyn
United Kingdom8 reviews9.0“Great hotel and staff but bar prices took the edge off it being a perfect stay”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
We thought that the price of the drinks in the bar were far too high, as was the price of the breakfast, therefore, we had our breakfast elsewhere and only visited the bar on one occasion. On Sunday morning 2 of the lifts were out of order and after waiting for 20 minutes for the third lift to arrive with enough room for us to get in, we decided to use the stairs. We had difficulty locating the stairs and there wasn't adequate signage to direct you to the reception area. We found other people also wandering around having the same difficulty, so it wasn't just us.
The room was comfortable, clean, quiet and in a great location, close to shops and theatres. Bathroom was excellent and newly refurbished It would have been easier for us with a walk-in shower, however, perhaps I should have requested this when booking.
Stayed in March 2024
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Reviewed: 1 April 2024
Carol
United Kingdom4 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
bed was a bit uncomfortable needs replacing a shower not over the bath
Stayed in March 2024
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Reviewed: 31 March 2024
Dave
United Kingdom9 reviews8.0“Nice location”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 2 nights
- • Submitted via mobile
Paying parking charges and we couldn’t check in until 4pm our room wasn’t ready also given wring post code which led to a no entry sign.
Location, nice room
Stayed in March 2024
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Reviewed: 31 March 2024
Lynne
United Kingdom1 review9.0“Very happy”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 1 night
- • Submitted via mobile
Location
Stayed in March 2024
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Reviewed: 31 March 2024
Robert
Isle of Man1 review8.0“An excellent hotel in a great location, would return.”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted via mobile
The smell of fish from the restaurant lingered in the reception and lifts but it was bearable.
Great location, clean and friendly staff. Beds were so comfy. Staff arranged for balloons banners and a selection of cake for my partner as it was her 30th birthday.
Stayed in March 2024
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Reviewed: 31 March 2024
Jorge
United Kingdom4 reviews9.0“Lovely stay in the center or Cardiff”- • Leisure trip
- • Family with young children
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
The bathroom shower could be more updated. But all worked perfectly well.
Nice room size, very clean and quiet. Nice touch in the room for celebrating my love's birthday. Thank you. USB available for charging devices. Parking available for the car.
Stayed in March 2024
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Reviewed: 31 March 2024
Deborah
United Kingdom48 reviews1 helpful vote9.0“Really enjoyed our stay!”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 2 nights
- • Submitted via mobile
We struggled to find entrance to hotel car park and as previous reviews have mentioned fines for using bus lane whilst trying to find it we just carried on driving and parked at NCP car park, it’s 5 minutes walk to hotel
Great location, lovely bar and restaurant, food was good, booked a superior room and got upgraded to Executive which was lovely and spacious with a great walk in shower.
Stayed in March 2024
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