Mill Lane, Cardiff, CF10 1EZ, United Kingdom
#21 of 46 hotels in Cardiff
Guests' ChoiceBased on 4966 hotel reviews
8.2Cleanliness
8.7
Comfort
8.8
Location
9.4
Facilities
8.3
Staff
9.1
Value for money
7.7
Free WiFi
7.4
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End of dialog contentReviewed: 17 May 2024
Kate
United KingdomIt wasn’t the cleanest.
They did make a lovely effort for my mums 70th with a birthday card and cakes.
Stayed in May 2024
Reviewed: 17 May 2024
Nick
United Kingdom.
Very good breakfast
Stayed in April 2024
Reviewed: 15 May 2024
Peter
United KingdomBlood spot on the sheet when I checked in - quickly resolved once I raised it with the reception staff.
Great location, nice sized and comfortable room, good shower and staff were excellent. The bar area was also open at the front and was very lively which was very good given the hot weather.
Stayed in May 2024
Reviewed: 14 May 2024
Jason
United KingdomBed was not comfortable. Everything else was excellent
Stayed in May 2024
Reviewed: 13 May 2024
Philip
United KingdomBed a little sofrer
Pleased with room and hotel facilities
Stayed in May 2024
Reviewed: 12 May 2024
Sue
United KingdomSpeed of service
Nice location good food a little slow
Stayed in May 2024
Reviewed: 12 May 2024
Estelle
United KingdomNothing.
Great location and very stylish and clean. Staff were friendly and helpful and we got upgraded to an executive room which was amazing. The room was huge and nice.
Stayed in May 2024
Reviewed: 10 May 2024
Mary
United KingdomFriendly staff Most comfortable bed Asked for quiet room and request granted Location good
Stayed in May 2024
Reviewed: 10 May 2024
Natasha
United KingdomRoom was very warm and air con not really working efficiently. No drawers for clothes only hanging space and television picture kept disappearing when we were watching something.
Lovely bathroom, comfortable bed and tea and coffe facilities
Stayed in May 2024
Reviewed: 9 May 2024
Neil
United KingdomAircon made a noise at night
Very central for all the attractions. Had its own car park. Very comfortable room.
Stayed in May 2024
Reviewed: 7 May 2024
Amanda
United KingdomNoise from taxis horns into early hours could be heard. Check in queue.
Good sized room, comfortable bed and very good facilities.
Stayed in May 2024
Reviewed: 7 May 2024
Julian
United KingdomIt was somewhat run-down for a prestige hotel.
Location excellent for city centre
Stayed in May 2024
Reviewed: 6 May 2024
Nicola
United KingdomVery busy in the bar and restaurant Not much storage or dressing table in room. Difficult to find stairs when 2 lifts not working
Great location
Stayed in May 2024
Reviewed: 6 May 2024
David
United KingdomOver inflated prices due to an event at the principality stadium, hotel fully booked in advance, but one of my two rooms was not available till after 4pm due to not being cleaned , hotel gave some discount on that room which compensated for what we spent in browns whilst we waited with the family for the room to be ready . To top it off two of the three lifts were broken on Monday morning when we were departing,so it was a case of using the stairs down,up after breakfast and down again to check out
Position
Stayed in May 2024
Reviewed: 6 May 2024
Charlotte
United KingdomFabulous position, lovely friendly staff
Stayed in May 2024
Reviewed: 5 May 2024
Corinne
United KingdomThe room was a bit dated and worn but they were clean .
Location , bar and dining area were great . Delicious breakfast.
Stayed in May 2024
Reviewed: 4 May 2024
Becci
United KingdomAdjoining room made me slightly anxious, and there was no safe. Bed was very firm
Location was good, and the room was great. Staff lovely
Stayed in April 2024
Reviewed: 3 May 2024
Mayle
United KingdomTV came on for no reason at 7.30am. Only 2 milks, no white sugar.
Clean and tidy.
Stayed in May 2024
Reviewed: 3 May 2024
Barbara
United KingdomNoisy lower floor rooms Huge pricing differential for rooms
Convenient location
Stayed in May 2024
Reviewed: 3 May 2024
Susan
United KingdomCentral location.
Stayed in May 2024
Reviewed: 2 May 2024
Samantha
United KingdomWe had no soap in our room for handwashing - had to ask for some
Comfortable, excellent breakfast
Stayed in May 2024
Reviewed: 2 May 2024
Peter
United KingdomThe bar area with incessant sport on the tv (I'm very much a sport fan) and very noisy. It is not somewhere you can have a quiet drink
Room, good shower room which would have been even better with a shelf to put toilet bags on
Stayed in April 2024
Reviewed: 1 May 2024
Patricia
United KingdomBreakfast was expensive for what it was. Great for work meetings maybe, where it’s on your company’s bill.
Very centrally placed near to the shops.
Stayed in March 2024
Reviewed: 30 April 2024
Bola
United KingdomWifi only if you sign up to Marriotts... it's 2024 common. Lattes/ ground coffee are extras at brekkie... only filtered coffee included.
Location. Breakfast.
Stayed in April 2024
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