10 Wilmington Square Carlton Court Hotel, Eastbourne, BN21 4EA, United Kingdom
#25 of 35 hotels in Eastbourne
Guests' ChoiceBased on 835 hotel reviews
6.9Cleanliness
7.7
Comfort
7.4
Location
8.8
Facilities
6.8
Staff
8.5
Value for money
7.4
Free WiFi
6.4
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End of dialog contentReviewed: 12 May 2024
Sarah
United KingdomUnfortunately there was a lot of noise in the morning from the family/kids running upstairs.
The room was sufficient, clean and a great location for the winter gardens and seafront.
Stayed in May 2024
Reviewed: 9 May 2024
Manzie
United KingdomThe shower in my room was badly laid out and poor at best. But again the manager was happy to accept feedback and it didn't affect me too much. Curtains need replaced in the room. Something that had a bit more blackout ability than the almost sheer ones I had which meant waking with the sun every morning.
Staff were exceptionally friendly and welcoming. The hotel is tired but they're making a concerted effort to improve from what was a hotel with quite a bad name. The room was fine. Not fantastic. But fine. Perfectly acceptable for my needs if a little small
Stayed in May 2024
Reviewed: 6 May 2024
Adam
United KingdomLocation was ideal for our weekend. The staff were more than helpful with anything we needed help with.
Stayed in May 2024
Reviewed: 23 April 2024
Meliza
United KingdomIt was clean and convenient
Stayed in February 2024
Reviewed: 22 April 2024
Lukasz
United KingdomMould on walls and in the shower .
Cheap and staff were really helpful.
Stayed in April 2024
Reviewed: 13 April 2024
Nanette
United KingdomNone
They help us to our luggage. They are very friendly.
Stayed in April 2024
Reviewed: 12 April 2024
Dr
United KingdomThe bed was not comfortable
The location
Stayed in March 2024
Reviewed: 10 April 2024
Gaynor
United KingdomOnly 4ft bed advertised as double. Shower quite feeble.
Good location , cheap parking with permit tickets. Great for the theatres.nice staff. Clean and bright.fairly basic, but suits us
Stayed in April 2024
Reviewed: 3 April 2024
Alice
United KingdomBeds okay but not the best for comfort. Shower a bit small
Affordable. I was able to take my family away even on a budget.
Stayed in February 2024
Reviewed: 29 March 2024
Paul
United KingdomWould liked to have enjoyed a drink in the downstairs bar - only opens Thursday-Sunday. We had departed.
For the budget-conscious, the Carlton Court met or exceeded all expectations in terms of location, comfort, decor & facilities (how we love a big bath!). Rooms/decor appears recently refurbished to a very nice standard. There is a lift to floors which was appreciated after a days walking .
Stayed in March 2024
Reviewed: 29 March 2024
Simon
United Arab EmiratesBed was not that comfy. It was a lug up the stairs with a heavy case to the entrance.
Great location for the seafront and theatres. Lovely, friendly and helpful staff.
Stayed in March 2024
Reviewed: 26 March 2024
John
United KingdomValue for money.
Clean room.
Stayed in March 2024
Reviewed: 19 March 2024
Carolyn
United KingdomTv could do with an update
Basic clean room.
Stayed in March 2024
Reviewed: 17 March 2024
Malinga
United KingdomStaff were really friendly and helpful. The room was spacious the bed was comfy.
Stayed in March 2024
Reviewed: 16 March 2024
Dan
United KingdomBare minimum facilities and furniture
Cheap and excellent location
Stayed in March 2024
Reviewed: 12 March 2024
Julian
United KingdomA lot of interference on the television so was unable to watch it. Not what I go away for so not a major problem for me but maybe for others. Bathroom was very small but not much you can do about that.
Location was great, close to the sea. 15 mins walk to the pier and short drive to Beachy Head. Parking easy along the street outside. Permits paid £3 a day. Staff member was polite and helpful. Room on the whole was okay.
Stayed in March 2024
Reviewed: 3 March 2024
Kelpšaitė
BelgiumSince I stayed in the double room by myself I did have enough pillows and room to move, however if you are travelling as a couple you might find this space too tight for longer than 1 night stay. Also, there is no hairdryer or mini fridge.
I have stayed in the double room by myself for 3 nights and everything went smoothly more or less. The day upon my arrival they had trouble with hot water but this was fixed by the end of the same day. I could see that my room was not the one I booked (from pictures) but since it had everything I needed I didn’t see any problem. You shouldn’t expect more than you see in advertising photos and then there will be no reason to complain.
Stayed in March 2024
Reviewed: 2 March 2024
Thide
United KingdomThe cleaning could be a bit more attention to the small things like shower curtain corners
Nice place
Stayed in March 2024
Reviewed: 8 February 2024
Linda
United KingdomCould have done with more than 1 pillow.
Very clean, friendly staff. Great location
Stayed in February 2024
Reviewed: 28 January 2024
Gail
United KingdomAs said previously the shower was not good literally trickled and took at 10 mins for hot water to come through
Location is great, parking very good also. Room size was lovely and exceeded our expectations. Only downside shower was just a trickle but I guess because we were on 4th floor also took time to get the water to run hot, but room was lovely and warm and plenty of towels, soap supplied and shampoo
Stayed in January 2024
Reviewed: 13 January 2024
Sandra
United KingdomSheets & pillows smelt of bleach You couldn’t store luggage
I liked, location & price
Stayed in December 2023
Reviewed: 13 January 2024
Adekemi
United KingdomNothing
Comfy
Stayed in December 2023
Reviewed: 10 January 2024
Lukasz
United KingdomCarpets could be hoovered properly. The room was small but manageable. Bathroom was small with an old shower tray and a curtain, also it took long to get the warm water but after few minutes it was getting ok. No working lift
Location, staff is nice. We had a standard double room on the top floor
Stayed in December 2023
Reviewed: 5 January 2024
Lukasz
United KingdomThe place is situated above the pub where you get your key from. I'm not sure if that was the reason for shouting and screaming at 1:30am on one night. The other nights were quiet thou. No parking space during weekends and after 6pm when it becomes free.
The staff was really nice and helpful. You can buy a day parking permit on the street for only £2. Walking distance to the sea. Less than 5 minutes
Stayed in December 2023
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