Shower was not powerful enough and we struggled to flush the toilet

Everything was i walking distance and the beach was just across the road

Stayed in April 2024

The breakfast could be better

I loved the building and the interior

Stayed in April 2024

It's under renovation so just bear that in mind.

The place is obviously under renovation but the rooms were still clean and tidy, the bar was open and the continental breakfast was great. It's basic but that's the price you are paying so it was exactly what we paid for :) Staff were outstanding, very friendly and kind.

Stayed in April 2024

Bedroom was small and tight. Walls are thin so somewhat noisy. Bathroom door did not have a lock which was poor.

Breakfast was good value for money - simple. Staff very friendly and helpful, especially with parking. Great location by the Leas and city centre.

Stayed in April 2024

The quality of the room.

Staff was pleasant and welcoming. Their service was really good but the quality if the property is not value for the money. The tap was leaking and the tub is not in a usable condition. Thus I rate 4 out of 10.

Stayed in April 2024

Great location.

Stayed in March 2024

I had to ask for a plug in the sink at reception & plug was to big. But I thanked the Man Gentleman Reception Person polite & friendly. The room didn't have a bin. The had hot 🔥 water 💧 when it was time for me to leave.

I like the view out of the the. I also like the staff. I also like the Cleaner Romanian Woman Lady. I also like the picture in the room, the window in the hotels. I like the breakfast. Maybe if they change some extra money, could have some extra vegetarian & Vegan options please. Thank you I thought the the hotel room & hotel was ok for £40. Maybe The Government could/should do more to help small & medium companies.

Stayed in April 2024

Rooms were ok but doors were a pain. No breakfast options other than continental.

Good location but scaffolding around that was not mentioned.

Stayed in April 2024

The shower doesn't have pressure and it takes quite long to get hot water. We stayed 4 nights and nobody come to change towels, etc.

The location and the bed is good. For the price is a good value.

Stayed in April 2024

The stairs were really quite scary to use- felt like I'll fall any moment. Also the whole building had an awful dusty smell. In terms of our room- I now regret not sleeping in the car.. The bathroom floor was sticky, no warm water on the tap, hair on the bed and the worst isolation I've ever seen! Felt like the windows were open the whole night as you could feel the breeze while laying in bed. Also had a jump scare because some people were checking in in the middle of the night and the woman started yelling because the reception gave her the wrong key- keep in mind that her door was literally a span away from mine and it sounded like she was trying to break in. Worst hotel experience ever, I only gave a star because of the staff. It's a cheap place to stay but I would never go back again.

The staff was nice and the location is good too. There's a small parking lot behind the hotel which I wouldn't recommend using unless there aren't any spaces on the main road out front.

Stayed in April 2024

• WiFi didn’t reach the rooms • I found a dirty sock in my bed!!! • my carpet was wet when I entered the room •Heard some disturbing info about the previous person that stayed in my room! • Shower head didn’t attach and stay to the wall I had to hold the end of the shower and water pressure was low. • I waited 10 minutes at reception before anyone came to help me • No sanitary bins in the bathrooms • asked for another pillow because the pillows are terrible waiting 15 mins eventually had to go out and get it myself. •Horrible dark interior in “Lobby/Bar” area. • Website BEYOND misleading •as a single lady I felt VERY uncomfortable

Sea front

Stayed in April 2024

The only thing that I wasn't happy with was that you can hear all your neighbours, I could hear people snoring through the walls.

Staff made the place what it is, everyone was friendly, it's close to the beach and train station and a local supermarket. The bed was comfy.

Stayed in April 2024

Overall, my stay at Carlton hotel was pleasant. The staff was very friendly and accommodating, Newly refurbished rooms were modern and inviting witha refreshing sea view from the window and the check-in process was smooth. The room was very clean and comfortable with good bedding , providing all the necessary amenities for a comfortable stay. Breakfast were more satisfied in my stay. The location was convenient just perfect for a walk around the city centre with easy access to nearby attractions and transportation options.Additionally,the free carpark was incredibly convenient I highly recommend seeking a delightful stay at Carlton hotel again in the future. Thank You!

Stayed in April 2024

"I booked a room at Carlton hotel with modest expectations due to its budget-friendly rates compared to others in the area. However, from the moment I stepped inside the hotel had great welcoming from staff …The level of comfort, cleanliness, and attention to detail exceeded anything I could have imagined. Newly renovated hotel. It was an experience that truly redefined.I highly recommend Carlton Hotel to anyone seeking unparalleled value without compromising on quality." they have a free parking which is great.

Stayed in April 2024

Nowhere to put toiletries in bathroom and the floors above our room creaked every time they were walked on which was constant. People come in late and could hear them taking through the walks and ceiling.

It was on the seafront

Stayed in April 2024

The property is work in progress and is not the Ritz , you have to accept that but the staff were awesome and were lovely .

Stayed in April 2024

There was some renovation work going on on the outside of the building and scaffolding cover part of the view from our window, but once the work is done, I am sure it will look great.

The hotel is super well located, and easy access to the city centre and it offers beautiful views of the sea.

Stayed in April 2024

Shower had no power at all and took over 15 minutes to get warm. Heating in room did not work. Very disappointed

Clean room

Stayed in April 2024

The room was bad ... I got burnt by shower Bed was held by duck tape No lock on toilet No staff No WiFi

Location

Stayed in April 2024

Friendly staff and clean rooms

Stayed in March 2024

The room was the worst I’ve experienced. Dirty bathroom with a door that won’t even close. Dirty curtains with shoe stickers. Dirty kettle. No hot water or pressure. Had to get some service men to say it was Saturday and after 6pm they couldn’t fix it. No refund or change of room. Had to have a sink wash!!!!!!

The reception man who took our details and gave us the room keys was really nice.

Stayed in April 2024

Bathroom was very outdated. The hot and cold water was low pressure and took a long time to come through. Not enough pressure to shower

Room was clean & newly decorated. The staff were nice

Stayed in April 2024

Nothing

Everything for the money you can't complain

Stayed in April 2024

Amazing view and professional service reception

Stayed in April 2024