16-19 The leas, Folkestone, CT20 2DU, United Kingdom
#12 of 12 hotels in Folkestone
Guests' ChoiceBased on 61 hotel reviews
6.1Cleanliness
7.1
Comfort
7.1
Location
8.4
Facilities
6.1
Staff
8.3
Value for money
7.5
Free WiFi
5.0
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Showing 1 – 25
Reviewed: 13 May 2024
Max
United KingdomEverything was OK, only the windows couldn’t be fixed in place to stay open.
We stayed in a family room for one night with two small children. The room was recently renovated (FYI, building works in the hotel ongoing) is quite spacious. The staff was very friendly and the breakfast was OK (Toast, Ham, Cheese, selection of cereals, fruit salad, choice of fruit juices, coffee etc.). Would come again for another short trip
Stayed in May 2024
Reviewed: 6 May 2024
Ben
United KingdomMore selection for breakfast
The staff were very nic and helpful
Stayed in May 2024
Reviewed: 5 May 2024
Poppy
United KingdomIt didn't have a blackout curtain or blind - so the room was full of light as soon the sun came up
The location is amazing The price was also amazing
Stayed in May 2024
Reviewed: 30 April 2024
David
United KingdomDirty
Bed was comfy
Stayed in April 2024
Reviewed: 29 April 2024
Teebee59
United KingdomShower was not powerful enough and we struggled to flush the toilet
Everything was i walking distance and the beach was just across the road
Stayed in April 2024
Reviewed: 29 April 2024
Chesshire
United KingdomThe breakfast could be better
I loved the building and the interior
Stayed in April 2024
Reviewed: 21 April 2024
Hannah
United KingdomIt's under renovation so just bear that in mind.
The place is obviously under renovation but the rooms were still clean and tidy, the bar was open and the continental breakfast was great. It's basic but that's the price you are paying so it was exactly what we paid for :) Staff were outstanding, very friendly and kind.
Stayed in April 2024
Reviewed: 21 April 2024
Martin
United KingdomBedroom was small and tight. Walls are thin so somewhat noisy. Bathroom door did not have a lock which was poor.
Breakfast was good value for money - simple. Staff very friendly and helpful, especially with parking. Great location by the Leas and city centre.
Stayed in April 2024
Reviewed: 11 April 2024
Karthik
United KingdomThe quality of the room.
Staff was pleasant and welcoming. Their service was really good but the quality if the property is not value for the money. The tap was leaking and the tub is not in a usable condition. Thus I rate 4 out of 10.
Stayed in April 2024
Reviewed: 10 April 2024
Hannah
United KingdomGreat location.
Stayed in March 2024
Reviewed: 9 April 2024
Christopher
United KingdomI had to ask for a plug in the sink at reception & plug was to big. But I thanked the Man Gentleman Reception Person polite & friendly. The room didn't have a bin. The had hot 🔥 water 💧 when it was time for me to leave.
I like the view out of the the. I also like the staff. I also like the Cleaner Romanian Woman Lady. I also like the picture in the room, the window in the hotels. I like the breakfast. Maybe if they change some extra money, could have some extra vegetarian & Vegan options please. Thank you I thought the the hotel room & hotel was ok for £40. Maybe The Government could/should do more to help small & medium companies.
Stayed in April 2024
Reviewed: 8 April 2024
Natasha
United KingdomRooms were ok but doors were a pain. No breakfast options other than continental.
Good location but scaffolding around that was not mentioned.
Stayed in April 2024
Reviewed: 2 April 2024
Alvaro
United KingdomThe shower doesn't have pressure and it takes quite long to get hot water. We stayed 4 nights and nobody come to change towels, etc.
The location and the bed is good. For the price is a good value.
Stayed in April 2024
Reviewed: 17 May 2024
Santhosh
United KingdomThe rooms was very clean and newly decorated,staff was very friendly and helpful. I was on the 2nd floor the view from the room was fantastic and there was a good shower. I was very happy with room . See you again Carlton
Stayed in May 2024
Reviewed: 16 May 2024
English
United KingdomThere was'nt anything i did'nt like about this hotel.
Staff were excellent,highly recomend this hotel. 2nd stay in a week and i will be returning
Stayed in May 2024
Reviewed: 16 May 2024
Manoj
United KingdomThe room was very small there was no space to walk as well I booked a beach-view room but my view is obstructed by the construction works They haven't updated their pictures. After reaching there I was disappointed the breakfast was the worst they haven't provided anything I just drank juice and ate yoghurt
Stayed in April 2024
Reviewed: 16 May 2024
Mark
United KingdomThe shower wasn't that powerful but it did the job
Large old building with some work being done to the outside, the room was spacious n clean with a great view,excellent location on the promenade, free parking to the rear,comfortable bed and a nice continental breakfast Friendly and helpful staff Well worth the money and plenty to do in and around town
Stayed in May 2024
Reviewed: 13 May 2024
Ellen
United KingdomMy1st room was used and messy. Had to change rooms. People on my floor were shouting til 3am
Not a lot
Stayed in May 2024
Reviewed: 11 May 2024
Tracey
SwitzerlandThe staff were unaccommodating Shower was poor Hotel was run down
Bed was comfortable
Stayed in May 2024
Reviewed: 11 May 2024
Azam
United KingdomNothing
Room maintenance
Stayed in May 2024
Reviewed: 10 May 2024
Akhil
United KingdomEverything was good and very neat rooms and good facilities
Stayed in May 2024
Reviewed: 7 May 2024
John
United KingdomNo dislikes.
The room was very clean. Good shower. Breakfast was very good. Location was very good easy to get around places. Staff was very friendly and helpful. Everything was just fine. I was very happy having my room on the ground floor.
Stayed in May 2024
Reviewed: 7 May 2024
Cal
United KingdomFor 48 pounds for two people, the room was all right. Me and my partner we are enjoying this time
Stayed in May 2024
Reviewed: 5 May 2024
English
United KingdomNothing
Bed was really comfy,very quiet during the night in the hotel and i slept really well.would definatley stay again.sorry i almost forgot the hotel staff are really friendly.
Stayed in May 2024
Showing 1 – 25
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