663 New South Promenade, Blackpool, FY4 1RN, United Kingdom
#110 of 251 hotels in Blackpool
Guests' ChoiceBased on 2132 hotel reviews
8.3Cleanliness
8.7
Comfort
8.6
Location
8.3
Facilities
8.4
Staff
9.1
Value for money
8.5
Free WiFi
8.2
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End of dialog contentReviewed: 31 May 2024
Katie
United KingdomOnly issue was the complimentary wifi barely worked and kept cutting out. I had no issue but i was with 2x 12 year olds, enough said!
We stay here every year and the hotel and the team never let us down. Great location, clean and good sized room, good breakfast and amazing team. There is a lift which is appreciated due to limited mobility.
Stayed in May 2024
Reviewed: 30 May 2024
Megan
United KingdomI booked a family room so was expecting a bath in there for my young children but only a small shower and they don't like showers so was disappointed and there was live music underneath us until really late. Tried closing the windows but still was really loud, which wasn't great as to say It was a family room, I would of thought the family rooms would be located somewhere else in the hotel as usually they are in every other hotel I've stayed in so the children aren't kept awake until after midnight.
The staff were really nice and friendly. The room was really clean and the evening meal was really nice.
Stayed in May 2024
Reviewed: 30 May 2024
Lindsay
United Kingdomthe entertainment was poor only downfall especially in blackpool
breakfast was amazing staff very friendly
Stayed in May 2024
Reviewed: 30 May 2024
Kelly
United KingdomThe rooms are very warm we didn't know there was a fan in the wardrobe 😳
Brilliant place to stay a little out of the way but this suited us The staff were lovely & helpful the rooms were big and clean and comfy
Stayed in May 2024
Reviewed: 28 May 2024
James
United KingdomNothing
A1
Stayed in May 2024
Reviewed: 27 May 2024
Alison
United KingdomOnly one little niggle, I called before booking tp check if any night entertainment on the night was told yes, brought my elderly father along who lives in area too be told there was no entertainment.
Comfortable beds, great sized room and toilet, staff were friendly and helpful
Stayed in May 2024
Reviewed: 27 May 2024
Vicki
United KingdomHow far away it was from the piers
Lovely little hotel
Stayed in May 2024
Reviewed: 26 May 2024
Andrew
United KingdomLocation,time too wait for evening meal.
The staff,size of the room ,facilities.
Stayed in May 2024
Reviewed: 26 May 2024
Yasmin
United KingdomSmall room and small opening on the windows which made the room clostraphobic and very hot
Lovely and clean but room was clostraphobic. Not enough room for a family of 4 with small windows and you could only open the topnof the windows which are the room very hot and clamy. The kids struggled to sleep because of the heat and lack of room. But it was beautiful and clean
Stayed in May 2024
Reviewed: 20 May 2024
Louise
United KingdomWe was on the top floor and the lift was not working i struggle with the stairs Not much room between the toliet and the sink in the bedroom very small
Nice and quiet The staff was very helpful
Stayed in May 2024
Reviewed: 12 May 2024
Helen
United KingdomThe room was a bit tired and the shower cubicle was small.
The breakfast was lovely every morning. The staff were very helpful and friendly. The location was perfect for us.
Stayed in May 2024
Reviewed: 7 May 2024
Heather
United KingdomStaff were very friendly and helpful
Stayed in May 2024
Reviewed: 6 May 2024
Reilly
United KingdomOnly 1 working lift
Breakfast was great
Stayed in May 2024
Reviewed: 5 May 2024
Tanya
United KingdomNoisy neighbours. We could hear them talking through the bathroom wall when we were in the bedroom. Not sure if they were just particularly loud or there wasn't any sound proofing.
Lovely clean hotel with brilliant breakfast . Room spacious enough for 2 of us for 1 nights stay. Tea coffee facilities
Stayed in May 2024
Reviewed: 4 May 2024
Rebecca
United KingdomRoom was clean and staff friendly and welcoming
Stayed in May 2024
Reviewed: 24 January 2024
Samuel
United KingdomGreat hotel and great value for money
Stayed in December 2023
Reviewed: 18 January 2024
Marcola
United KingdomIt was clean and friendly staff
Near to where we wanted to be
Stayed in October 2023
Reviewed: 14 January 2024
Sylvia
United KingdomLift near bedroom was broken
Great value weekend, lovely food
Stayed in December 2023
Reviewed: 4 January 2024
David
United KingdomVery Good value for money Will stay again
Stayed in December 2023
Reviewed: 2 January 2024
Raphaella
United KingdomShowers are ridiculously small, bathroom size is big enough to widen the showers but seems outdated.
Full English breakfast available, good location on the seafront and easy access to central blackpool or other towns like Lytham nearby. Free parking on the road outside the hotel, and overnight free parking until 10am on the main road. Friendly staff, and evening entertainment available. Also enjoyed the old school elevator.
Stayed in December 2023
Reviewed: 2 January 2024
Barbara
United KingdomProperty was fine but abit disappointing that if did not attend the gala night, there was no entertainment or food available that evening for those in the bar area
Very nice clean hotel
Stayed in January 2024
Reviewed: 2 January 2024
Gemma
United KingdomI didn’t realise how far it was from the center of Blackpool. Not a good location if you’re there for a night out or have children
nice updated room, very clean, helpful staff
Stayed in January 2024
Reviewed: 1 January 2024
Julie
United KingdomNot been able to go to the party we thought we were going to. And no hot water
New Year’s Eve and had no hot water so couldn’t get a shower. Didn’t tell us we had to pay £70 pp and£30 for kids to go to new year’s celebration had we known we wouldn’t have stayed there. They stuck us in restaurant with no entertainment on New Year’s Eve NOT HAPPY
Stayed in January 2024
Reviewed: 1 January 2024
Helen
United KingdomNothing
Everything clean warm and comfortable
Stayed in January 2024
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