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  5. Reviews of Casa Mere Manchester; Sure Hotel Collection by Best Western

Reviews of Casa Mere Manchester; Sure Hotel Collection by Best Western 3 stars

Off A556, Warrington Road Hoo Green, Mere, Knutsford, WA16 0PZ, United Kingdom

#7 of 7 hotels in Knutsford

Guests' Choice

Review score

Based on 325 hotel reviews

6.3

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.3

  • Location

    7.5

  • Facilities

    6.5

  • Staff

    7.9

  • Value for money

    7.2

  • Free WiFi

    6.8

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Showing 1 – 25

  • Reviewed: 27 May 2024

    5.0
    The hotel was a convenient place to stay.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The member of staff on Saturday night was rude. Lots of tools left around and tripped over the protective flooring getting in and out of the building to the car park. Only 50% of the drinks on draft were available.

    It was close to were we needed to be. Our room was clean and comfortable. The staff available for check in on Friday night and breakfast on Saturday were very helpful. The breakfast was really good.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    7.0
    Good basic room with a good restaurant on site.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night

    The room got too hot and we had to figure out how to turn off the radiator. There was no staff around late at night.

    The location was convenient to the airport. The restaurant was attractive and had good food. If you enjoy walking there are country roads through expansive fields out the back of the lodging.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    7.0
    Satisfied our needs
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Carpets in our bedroom needs replacing

    Good value for a one night stay

    Stayed in May 2024

  • Reviewed: 17 May 2024

    6.0
    Okay but could be easily improved
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    It is aged, tired, grubby, smelly. When you look outside your room I Window you should not see mess that you would sweep up were it your own property. If this property was simply deep cleaner, redecorated and someone was tasked with sweeping up outside it would be transformed.

    The bar and restaurant look appealing and are right on the main road to my next day’s meeting.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    5.0
    Character building.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    Fawlty towers was alive and well in the restaurant. So many things made it almost funny. They were out of a lot more than Waldorfs. We were booked in for a second night after a long day of competition but decided that a long drive home was preferable to another episode.

    Didn't have breakfast.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The quality of the evening meal menu at the restaurant we felt wasn't value for the cost and wait. We were also a large party where the courses were coming out piecemeal. Fortunately we had an early sitting so that everyone managed to eat at a sensible time. Perhaps for future, that the kitchen organisation tries to plan for large parties ordering at the same time.

    The clean rooms.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    6.0
    Accomodation just ok. Wouldn’t rush back.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very tired, musty smell in corridor and carpet needed replacing

    Convenience of pub attached

    Stayed in May 2024

  • Reviewed: 9 May 2024

    6.0
    Sufficent
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 1 night

    Very tired rooms, not terribly clean or aromatic! The price including breakfast of £150+ was not good value for money.

    Friendly staff and comfortable bed.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    6.0
    If the rooms were updated the hotel would be better
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms need updating, they were very tired and there was a lot of work being done around the hotel

    Location was good

    Stayed in April 2024

  • Reviewed: 6 May 2024

    5.0
    A disappointing stay
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    Renovations were taking place and so the entrance area was devoid of carpets etc. Our room had dried paint flakes on the bathroom floor. We went to the attached pub to eat on the first evening, Staff were very inattentive and took quite a while to notice that we were waiting to be seated. The menu was very limited and poorly printed, a customer at an adjoining table said her meal was very poor quality. They had no beer, draught or bottled, just Carling or Guinness. We paid for our drinks and went to a much nicer restaurant a mile down the road for all our meals.

    It was a comfortable room and the hotel was well situated.

    Stayed in May 2024

  • Reviewed: 26 April 2024

    7.0
    Okay
    • Leisure trip
    • Family with young children
    • Family Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room could gave been cleaner, there could gave been more the 2 teabags and 4 milk on the complimentary tray,

    Friendly staff and comfy bed

    Stayed in April 2024

  • Reviewed: 25 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights

    The food was below average,but the staff were really nice! Building work going on so not the cleanest and reception wasn’t signposted!

    Stayed in April 2024

  • Reviewed: 21 April 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Family Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Door wouldn't close properly

    Breakfast was a bit expensive

    Stayed in April 2024

  • Reviewed: 20 April 2024

    7.0
    Comfortable stay
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms clean and comfortable. Breakfast good. 10 minute drive from Knutsford. Great for one night travelling

    Stayed in April 2024

  • Reviewed: 2 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was okay, seemed a little overpriced for a full English. Shame there was only instant coffee left out. No plug sockets by the bed for charging phones etc sounds silly but it’s nice to have one so you can still use it.

    Was the cheapest for the area at the time, bed was comfy, slept well.

    Stayed in April 2024

  • Reviewed: 21 March 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The choice of available food was limited and the quality poor. Many of the cold buffet items weren't available and the hot food was very greasy and not as good as a Premier Inn, which charges less for breakfast and is far better quality.

    The room was comfortable.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    6.0
    Wouldn’t stay at hotel but pub lovely
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Radiator / Heater noisy - tv broken, dirty room

    Pub and staff lovely - hotel room dirty & noisy + the tv did not work

    Stayed in March 2024

  • Reviewed: 18 March 2024

    6.0
    Nice but could have been better
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    decor is really dated, breakfast was too expensive, the lager (we tried 2 brands that we often drink but for some reason it tasted awful)

    location, cleanliness, staff

    Stayed in March 2024

  • Reviewed: 17 March 2024

    7.0
    Lovely staff. Comfy bed but the whole hotel needs a refit
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very scruffy old exterior a bit off putting

    Location and having a pub on site

    Stayed in March 2024

  • Reviewed: 29 February 2024

    6.0
    Ok on the whole. Disappointed that they wanted an extra £10 to check in an hour before 3pm, even though we had to vacate
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Reception shabby and dated. Our room was near the reception door which was so noisy at night time right through till 4am.

    Bed comfy. Large room that had everything we needed it.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Double Room
    • Stayed 1 night
    • Submitted via mobile

    Smelt musty.

    Friendly staff, clean and comfortable.

    Stayed in February 2024

  • Reviewed: 5 November 2021

    6.0
    One night stay, then on to meeting refreshed
    • Business trip
    • Group
    • Family Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bath room

    Location close to we’re I needed to be.

    Stayed in October 2021

  • Reviewed: 14 October 2021

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Property was cold and smelled damp. No soap in bathroom and no teaspoons with tea making facilities. A bit disappointing

    Stayed in October 2021

  • Reviewed: 11 October 2021

    7.0
    .
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night

    .

    Very good breakfast in adjoining pub - not owned by hotel, though.

    Stayed in October 2021

Showing 1 – 25

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