Brickfield Lane, Faversham, ME13 9AJ, United Kingdom
#1 of 5 hotels in Faversham
Guests' ChoiceBased on 2825 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.1
Facilities
9.1
Staff
9.4
Value for money
8.2
Free WiFi
9.4
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End of dialog contentReviewed: 29 May 2024
Julie
United KingdomSpa area could be bigger. 8 people in there but only 4 loungers
Beautiful hotel. Fantastic meal in Korean Cowgirl restaurant.
Stayed in May 2024
Reviewed: 27 May 2024
Macey
United Kingdomvery clean and modern
Stayed in May 2024
Reviewed: 26 May 2024
Gemma
United KingdomIt was fantastic nothing bad to say
The venue hotel and food was exceptional All the added extras for lighting different settings and electrical curtains opening up on to the golf course
Stayed in May 2024
Reviewed: 25 May 2024
Paul
United KingdomVery disappointed that breakfast was not included, and was told that it would cost roughly £25 per person. For the cost of a room at this hotel, I thought breakfast would have been included.
Lovely setting and very comfy bed, great room staff were very efficient.
Stayed in May 2024
Reviewed: 25 May 2024
Wright
United KingdomNothing!
Everything!
Stayed in May 2024
Reviewed: 24 May 2024
Jak
United KingdomSpa facilities were lacking slightly and could only use within the check in and out hours which was disappointing considering the price to stay
The room was everything we expected and more bed super comfortable the fire place really brought everything together and the food at Korean cowgirl was amazing and the room service for breakfast was also real good and very helpful staff
Stayed in May 2024
Reviewed: 22 May 2024
Cyan
United KingdomNot much to dislike other than the room was slightly dusty, especially the spoons and the mini fridge area. Also, there was a slight urine smell coming from the bathroom when we arrived and it lingered even after our room had been cleaned again.
The decor was amazing and the bed was super comfy. We’re considering buying the mattress and bedding!
Stayed in May 2024
Reviewed: 21 May 2024
Kyla
United KingdomPool area could have been cleaner
Great service, very comfy bed, good size rooms and excellent facility
Stayed in May 2024
Reviewed: 18 May 2024
Katherine
United KingdomGolf Course Views Lovely facilities - pool (with poolside drinks service), golf course, bars, restaurants Bedrooms were very comfortable We were able to check in a bit earlier too which was great.
Stayed in May 2024
Reviewed: 18 May 2024
Alpay
United KingdomBreaking not being included with the price, although the breakfast was great and satisfying
Peaceful and private environment, great facilities. Huge bed and tv, perfect for relaxing before sleeping. Bathroom is great. Restaurant is fantastic with tasty food
Stayed in May 2024
Reviewed: 16 May 2024
Bethany
United KingdomWe ordered shish-a and it cost £40 but tasted like water and had no flavour, was such a waste of money
Was stunning decor felt so luxury and the bed was so comfy. Loved playing golf and hiring a buggy and then going to the outdoor area to chill before going to the spa and the restaurants. Was an amazing stay
Stayed in April 2024
Reviewed: 15 May 2024
James
United KingdomCarpet in room was covered in stains. Duvet cover had yellow stains on it. The cups in the room.had been used. Room was full of noises during the night and also the phone started playing up during the night and was flashing which kept causing the room to light up. Also the salt pot for the room service had no salt in it whatsoever. Plus the prices for the mini bar were ridiculous and didn't make any sense whatsoever.
Bed was amazing. Location was amazing and the food was amazing. Also majority of staff were amazing too.
Stayed in May 2024
Reviewed: 15 May 2024
Davia
United KingdomBreakfast choices seemed limited when you ordered, certain things were over priced. The pool was a little small and the steam room was not what it seemed.
The luxury feeling, corridors looked stunning as well as the lounge. The staff were very attentive. Stunning surroundings
Stayed in May 2024
Reviewed: 11 May 2024
Neunie
United KingdomThe journey home, didn't want to leave😔
Everything, extremely friendly and professional staff, excellentl Facilities, Amazing food and Picturesque view Settings...5*
Stayed in April 2024
Reviewed: 8 May 2024
A
United KingdomN/a
The best hotel I’ve stayed at, loved everything about it and the customer service was absolutely amazing very polite staff and quick service!!
Stayed in May 2024
Reviewed: 7 May 2024
Evie
United KingdomN/A
Very luxurious. The room was gorgeous, clean and comfortable. The staff were so kind and helpful. The spa and the golf views lived up to expectations. The food at the Korean Cowgirl was delicious and service was lovely. The breakfast was amazing, loved the variety of restaurants to eat at and the range of room service.
Stayed in May 2024
Reviewed: 7 May 2024
Nicola
United KingdomThe rooms are really over priced. We had stickers on our ceiling. No iron either. Quite small too, although great TV and bed super comfy!! We stayed on a Sunday for £268 which is expensive for a Sunday but no way would I pay over £500 for a Friday or Saturday way too expensive for that type of room. Steam room wasnt working either. It's a real shame its over priced because if they put it a " normal price" bracket we'd definitely stay there again.
The grounds and hotel were lovely. The staff were really helpful and friendly and firepit restaurant was amazing. Well done to the chef there.
Stayed in May 2024
Reviewed: 30 April 2024
Gemma
United KingdomIt was quite dark as that was the whole concept so there was no natural light anywhere in the building so I imagine if you stayed for a while the darkness could make you feel a bit strange. The swimming pool area could of been a bit bigger it was really busy when we went down to the pool and there was only 4 sun beds which were taken so we had a sauna and went back to the room to relax instead.
Amazing hotel really cosy and luxurious
Stayed in April 2024
Reviewed: 29 April 2024
Chris
United KingdomStay was too short!
Whole vibe!
Stayed in April 2024
Reviewed: 28 April 2024
Danielle
United KingdomEverything from start to finish , the little details that were added to the room for my partners birthday , the staff were all lovely and very helpful
Stayed in April 2024
Reviewed: 28 April 2024
Katie
United KingdomSuch a lovely hotel, had a welcome plate on arrival for our special occasion! Thank you!
Stayed in April 2024
Reviewed: 27 April 2024
Jasmine
United KingdomThe food , and prices
The beds are amazing, and the spa is beautiful
Stayed in April 2024
Reviewed: 25 April 2024
Amy
United KingdomFaultless service from the team; they couldn't do enough to help! We will definitely be back!
Stayed in April 2024
Reviewed: 24 April 2024
Sara
United KingdomN/A
I booked this for my Daughters 18th - me email to From the moment they arrived, your hotel went above and beyond to ensure that every detail was perfect. The thoughtful and charming finishing touches, such as the birthday card and treats in her room, were truly heartwarming. These gestures made her feel special and added an extra layer of joy to the celebration. Moreover, I cannot praise the food enough. The culinary delights served at your hotel were simply outstanding she said. What impressed me the most was the ambiance and setting of your hotel. It was evident that you have carefully curated an atmosphere that caters to young people, creating a vibrant and welcoming environment. My daughter absolutely loved the ambiance. I wanted to take a moment to express my deepest thanks to you and your entire team for making my daughter's 18th birthday a truly unforgettable occasion. The dedication and commitment to excellence displayed by your staff are commendable. Once again, thank you from the bottom of my heart for going above and beyond to make this experience so memorable. I will not hesitate to recommend your hotel to friends and family, and I look forward to the opportunity to visit again in the future.
Stayed in April 2024
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