Reviews of Cavendish Hotel 4 stars
Grand Parade, Eastbourne, BN21 4DH, United Kingdom
#32 of 35 hotels in Eastbourne
Guests' ChoiceReview score
Based on 6194 hotel reviews
6.2Score breakdown
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Cleanliness
6.6
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Comfort
6.8
-
Location
8.8
-
Facilities
6.4
-
Staff
7.4
-
Value for money
6.8
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Free WiFi
7.5
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Reviewed: 21 February 2024
Janice
United Kingdom6 reviews7.0“always helpful”- • Leisure trip
- • Couple
- • Small Double or Twin Room without window
- • Stayed 2 nights
no lift
Location, breakfast
Stayed in January 2024
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Reviewed: 20 February 2024
Lock
United Kingdom8 reviews6.0“Was ok but would not return”- • Leisure trip
- • Couple
- • Small Double or Twin Room without window
- • Stayed 2 nights
- • Submitted via mobile
Request extra pillows but did not receive
Stayed in February 2024
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Reviewed: 20 February 2024
Clara
United Kingdom11 reviews7.0Good- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
The front doors were broken so had to go in the back entrance through the car park
Lovely big room and great location
Stayed in February 2024
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Reviewed: 19 February 2024
Robert
United Kingdom3 reviews5.0Passable- • Leisure trip
- • Solo traveller
- • Small Double or Twin Room without window
- • Stayed 3 nights
- • Submitted via mobile
Wi fi not working, front entrance closed, so entry to hotel was at the rear, via the carpark, was given a basement room, so very noisy during the stay at all hours due to guests having to use this entrance. Room itself was just makeshift, no window, thin plasterboard walls, heard everything.
Stayed in February 2024
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Reviewed: 18 February 2024
Pauline
United Kingdom21 reviews2 helpful votes5.0“OK but hotel a little tired.”- • Leisure trip
- • Group
- • Single Room
- • Stayed 2 nights
Breakfast limited and sitting around so was cold. Green exit light above bedroom door was too bright and kept us awake.
Location was good. Large rooms.
Stayed in February 2024
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Reviewed: 17 February 2024
Rosa-
United Kingdom22 reviews1 helpful vote7.0“Good value for money”- • Leisure trip
- • Couple
- • Small Double or Twin Room without window
- • Stayed 1 night
- • Submitted via mobile
The bathroom could have done with a refurb, but for the price I was happy
Large room for cheap price
Stayed in December 2023
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Reviewed: 17 February 2024
Bev
United Kingdom1 review5.0“Haddon hall hotel seemed so much more inviting”- • Leisure trip
- • Family with young children
- • Double Room with Sea View
- • Stayed 1 night
- • Submitted via mobile
Location was fab
Bar not open Drinks only served during dinner Menus on A4 paper little choice Had to pay to park in hotel car park Door to hotel broke so had to use back entrance - very drab first impressions Stair carpet had not been hoovered for a while Rooms nice but shabby! Couldn't open any windows in room Breakfast ended at 9.15 far too early in fact we missed it but was still brought a plate of food not very nice!
Stayed in February 2024
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Reviewed: 13 February 2024
Ramos
United Kingdom1 review6.0Pleasant- • Leisure trip
- • Couple
- • Small Double or Twin Room without window
- • Stayed 1 night
- • Submitted via mobile
the degradation of the hotel inside and out I lived in Eastbourne a few years ago and the Cavandish was a good hotel, my son had is prom there. The front door of the hotel not in use .The main entrance is at back through the car park. Should have both options. The reception are is ok .The corridors and stairs are dirty and have not been hovered for a few days I would say. 
The view, When I booked the room it said it didn't have a window, when I arrived they gave me a room with a window facing the sea, which was very good.
Stayed in February 2024
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Reviewed: 12 February 2024
Steve
United Kingdom2 reviews7.0“Excellent value for the money and will look to stay there again”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
Some of the things that come with age for an old building. Finishing and detailing was a bit shabby but had been maintained.
Fantastic view of the sea. Large room. Comfortable bed. Reasonably fast WiFi (£7 24hrs). Quiet. Polite and friendly staff, felt welcomed.
Stayed in February 2024
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Reviewed: 12 February 2024
Samantha
United Kingdom1 review6.0“Won’t be back”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Could not use the front door , breakfast cold and the coffee in the room was horrible
Was in a nice location
Stayed in February 2024
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Reviewed: 12 February 2024
David
United Kingdom3 reviews5.0“Average”- • Leisure trip
- • Couple
- • Small Double or Twin Room without window
- • Stayed 2 nights
- • Submitted via mobile
Breakfast was disgusting Room was not serviced during stay Had to pay for everything up front £8 per night parking
Room upgrade
Stayed in February 2024
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Reviewed: 11 February 2024
Kaye
United Kingdom9 reviews2 helpful votes6.0“It was fine for one night, good location for the theatre”- • Leisure trip
- • Family with young children
- • Small Double or Twin Room without window
- • Stayed 1 night
- • Submitted via mobile
Not very good hot breakfast, pale sausages and bacon and over cooked hash browns.
Stayed in February 2024
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Reviewed: 7 February 2024
Monieliza
United Kingdom9 reviews3 helpful votes5.0Passable- • Business trip
- • Solo traveller
- • Small Double or Twin Room without window
- • Stayed 1 night
- • Submitted via mobile
The receptionist Ushia was not helpful she looks unhappy always I’ve been here 7 times and I have to pay £15 more to change my room as I can’t breath on the room without window hence I have been booking ur hotel for the past 7 consecutive weekends I was asking kindly if I can be transferred for free but not given a chance . She even needs to be trained how to smile to your guests . My colleagues have experienced the same , this particular staff was not helpful at all..
Stayed in December 2023
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Reviewed: 6 February 2024
Christine
United Kingdom5 reviews6.0“Not a good visit to the hotel this time”- • Family with young children
- • Twin Room with Sea View
- • Stayed 1 night
- • Submitted via mobile
Bedside light not working, no evening meal available, Toilet to low, dust around window frames notice when sitting on the toilet, Shower not hot enough, Breakfast was cheap goods, This was our second time there we will not use the Cavendish hotel again
Room was nice and bright
Stayed in February 2024
-
Reviewed: 4 February 2024
Lock
United Kingdom8 reviews7.0“Other than other comments all ok”- • Leisure trip
- • Couple
- • Small Double or Twin Room without window
- • Stayed 1 night
- • Submitted via mobile
Had to pay for car park at hotel which I find totally unacceptable if you r a guest also no bottle water in room bed was very uncomfortable
Was good location
Stayed in February 2024
-
Reviewed: 30 January 2024
Tomlinson
United Kingdom2 reviews5.0Passable- • Leisure trip
- • Couple
- • Small Double or Twin Room without window
- • Stayed 3 nights
- • Submitted via mobile
Filthy lift .had to use creepy back entrance
My room .the breakfast .The staff
Stayed in January 2024
-
Reviewed: 29 January 2024
Ma
United Kingdom7 reviews3 helpful votes6.0Pleasant- • Business trip
- • Solo traveller
- • Small Double or Twin Room without window
- • Stayed 2 nights
- • Submitted via mobile
The heating.When the staff is asked about the heating as the room is cold-they say they don’t control it as another company does.This doesn’t solve the issue.And if it is another company-they should so something about it.Im not the only one-there’s also a lady who is complaining about the heating.Same answer.Last time-the answer was the heating is time controlled and it will only turn on at 11pm!!
The location is very near to seafront and town.
Stayed in January 2024
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Reviewed: 28 January 2024
Kestas
United Kingdom2 reviews7.0“Good deal”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
- • Submitted via mobile
Need to use back entrance,booked with dinner included but chef was not in so no dinner
Good location
Stayed in January 2024
-
Reviewed: 28 January 2024
Jennifer
United Kingdom4 reviews7.0Good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
No info in rooms about breakfast or evening meals, no info about the local area. The room had very dirty windows and the bathroom look abit tired
Need lots of things to do
Stayed in January 2024
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Reviewed: 28 January 2024
John
Singapore1 review5.0“Satisfactory.”- • Leisure trip
- • Solo traveller
- • Small Double or Twin Room without window
- • Stayed 1 night
no particular dislikes.
I believe the Cavendish Hotel is undergoing renovation as the main entrances to the reception and cafe were closed and the only access was at the rear of the hotel along a very narrow passageway with no proper signage. I used this hotel as I only needed a one night stay i.e. bed and breakfast and the price was within my budget and the facilities were adequate.
Stayed in January 2024
-
Reviewed: 26 January 2024
Hajara
United Kingdom17 reviews1 helpful vote5.0Passable- • Leisure trip
- • Couple
- • Small Double or Twin Room without window
- • Stayed 1 night
- • Submitted via mobile
Dirty carpet stain on curtains bed not comfortable .check out on website says 11.30 but it's 10am?
Staff realy helpful
Stayed in January 2024
-
Reviewed: 24 January 2024
Mark
United Kingdom41 reviews5 helpful votes7.0“Value stay in Eastbourne”- • Leisure trip
- • Couple
- • Small Double or Twin Room without window
- • Stayed 1 night
- • Submitted via mobile
Nothing
Location value quiet room clean
Stayed in January 2024
-
Reviewed: 18 January 2024
Emma
United Kingdom1 review7.0“Good value for money”- • Leisure trip
- • Couple
- • Small Double or Twin Room without window
- • Stayed 2 nights
- • Submitted via mobile
Decor a bit outdated Twin beds pushed together to make a double No one came to restock our coffee/tea/sugar
Good value for money and easy access to train station
Stayed in January 2024
-
Reviewed: 16 January 2024
Matthew
United Kingdom8 reviews7.0“Cheap and cheerful-ish”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 3 nights
- • Submitted via mobile
Lift was dirty.
Staff very nice and helpful
Stayed in January 2024
-
Reviewed: 10 January 2024
Debbie
United Kingdom1 review6.0“One night stay”- • Leisure trip
- • Couple
- • Small Double or Twin Room without window
- • Stayed 1 night
- • Submitted via mobile
Extractor fan was right below the window and very audible Both main doors locked when we returned and entry was gained down a dark alleyway at 1am Bed was very low quality Room not very clean stains on walls and mould round windows OK for the night but not any longer Preimer inn is better value imo
Cheap enough for New Years Eve Lovely hotel but room let it down
Stayed in January 2024
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