Mattress too soft for my personal needs.

The room was light, bright & comfortable. Close to shops, restaurants, the beach & pier. Very obliging staff with requests. Male receptionist excellent.

Stayed in May 2024

My only gripe, and it is a small gripe, is the room was quite dark, even with all the lights on. I think a stronger mainlight bulb would be beneficial.

The room was well appointed and spacious. Excellent breakfast, with lots of choice. Cooked breakfast was lovely and served hot!

Stayed in April 2024

Convenient and well priced

Stayed in May 2024

No hand towels in the en-suite and the water temperature from the power shower was a bit variable but otherwise okay. Would perhaps sample breakfast next time but can't comment on food

We like the location of the hotel and the Goat and Tricycle pub is just around the corner which is a great bonus. Our room was clean and comfortable. We didn't sample the breakfast as this was not included in the price and it had to be confirmed by 8pm the evening before so we opted to eat elsewhere. The location is good to walk into the town (we usually walk from the train station and stop to say hello to the Bournemouth goats en-route!) It's not too far from the sea front and that is a lovely walk. The hotel kindly allowed us to leave our luggage with them whilst we went shopping and colllected them at the end of the day.

Stayed in April 2024

Being American, not used to the short time heat was on. But at our request, we had it a bit longer. THANK YOU! TOWELS could use replacement but ok.

Location was great near restaurants and shops. Loved blue light on mirror inside toilet with just enough light to see at night 🌙. EXCELLENT!

Stayed in April 2024

Shower temperature on the top floor was difficult to regulate. No big deal.

Great staff, parking at the property.

Stayed in March 2024

Was lovely and clean , very welcoming

Stayed in April 2024

The only thing was, I was on the top floor but really it’s not that bad only two flights of stairs. lovely big room.

Clean and tidy, staff were amazing and so helpful

Stayed in April 2024

I think the room could have had a hand towel in it for the bathroom so that didn't have to use big towel. I think the breakfast could have had more selection.

I liked the location as it was very close to the local town centre where the shops and bars are etc. I liked that the room was cosy and that it was a quiet room.

Stayed in April 2024

Only negative was no food-heating facilities, but being able to bring food in made up for that.

I liked that the facilities (toilet and shower) were contained in the room. The tea, coffee, and kettle were appreciated touches, even if I didn't avail them. Room was fairly spacious given the en suite facilities. WiFi worked a charm. Key system was easy to grasp. Staff were both informative and friendly. As I was visiting to see Judas Priest play, I appreciated the proximity to the venue. Room was cheap in price only—definitely great value. Would definitely consider again if visiting Bournemouth.

Stayed in March 2024

I can’t really complain about anything apart from the floor being creaky but that can’t be helped also maybe could have done with a few more cushions.

Was greeted by the receptionist who was super friendly with the biggest smile 😀 Our room was bright and spacious, the bed was comfortable and was just a short distance from the beach/town centre which was perfect .

Stayed in April 2024

I thought the communal area could be a bit more cosy and welcoming. It would also be really useful to have a self catering kitchen, for the lower end scale of hotels, eating out is fun but can be very expensive when it's 3 meals a day.

I thought the shower was excellent, and the bed was clean and well presented. The location was also very good, close to the town center.

Stayed in April 2024

The parking was a bit tight. No scratches or damage to the vehicle during our stay.

The room was adequate for my 1 night stay. Clean and spacious enough for my requirements.

Stayed in April 2024

Shower had two settings; freezing/scalding. TV was temperamental and didn't work properly.

Location is excellent, staff were really friendly and made it feel very homely. The hotel was decorated very nicely and the room was very clean with comfortable beds.

Stayed in March 2024

New carpet just been fitted in our bedroom and door needed planing , very hard to open and close door . Bathroom door didn't shut .

Ken cooked a lovely breakfast and lots of toast, cereal etc available

Stayed in April 2024

Room was a little hot, but slept with the window open, and it sorted i.

Roger is the man! Told us everything we needed to know A wealth of knowledge he was!

Stayed in March 2024

Bed seemed kind of small but it wasn't that bad

We liked that we could come and go whenever we wanted and it was really quiet. The location was really good.

Stayed in March 2024

The value for money was fantastic and it was a 5 min walk from the seafront. My main reason was to go to a gig at the Bournemouth international centre. I will definitely use this hotel again as it Ofers excellent value for money.

Stayed in March 2024

£10 to park the car

all ok

Stayed in March 2024

Small bathroom and being an older hotel not sound proof

Excellent staff

Stayed in March 2024

That I had to leave.

The whole experience, from the initial friendly greeting (consistent with all the staff, throughout my stay) to the very comfortable bed and peaceful surroundings. The breakfast was more than adequate and beautifully cooked. Location of the hotel was ideal, for me, as I was attending the BIC and a drop down to the centre of Bournemouth. However, the walk back(uphill) could be a challenge for those less fit than I.

Stayed in March 2024

the stairs :(, unfortunately our room was at the top and last flight was quite steep

room had all required and refreshments replenished each day

Stayed in March 2024

Nothing at all.

I had a spacious and comfortable room, with fast wifi. Every morning I received a stock of milk and sugar for my tea/coffee. The hotel is conveniently located near the beach. Making it easy for me to walk to the beach every morning to catch the sunrise and every evening to watch the sunset. Overall, my experience was amazing

Stayed in January 2024

Friendly staff, breakfast was great, room tidy and clean. Bed very comfortable.

Stayed in March 2024