63/71 Hills Road, Cambridge, CB2 1PG, United Kingdom
#13 of 36 hotels in Cambridge
Guests' ChoiceBased on 2898 hotel reviews
8.3Cleanliness
9.0
Comfort
8.7
Location
8.9
Facilities
8.3
Staff
9.4
Value for money
8.3
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 May 2024
Todd
CanadaThere are stairs and no lift
Great location walkable from the train, up to restaurants and straight to the sites. Comfort able lounge and nice breakfast choices
Stayed in May 2024
Reviewed: 2 May 2024
Amanda
United KingdomThe shower pressure could have been better but we did have an attic room. One room had a bath when a decent shower would have been preferable
The location was perfect for our one night stay and the rooms were clean and comfortable
Stayed in April 2024
Reviewed: 2 May 2024
Norma
United KingdomRoom 214 on first night was very noisy as it’s on the main road so I couldn’t sleep unless the traffic stopped.
Very accomodating , friendly staff. Spacious, quiet room 215 , on second night. Excellent staff at breakfast and enjoyed breakfast very much. Excellent cleanliness and proximity to station and centre.
Stayed in May 2024
Reviewed: 1 May 2024
Simon
AustraliaCheck-in. Breakfast was good. Room was comfortable.
Stayed in April 2024
Reviewed: 29 April 2024
Tracey
United KingdomStayed with my daughter for a nice catch up as she’s at university in Cambridge . Unfortunately there were workmen out the back working on a building, was hoping for a lie in my comfy bed but the noise was too much , obviously hotel wasn’t to blame for this , just unfortunate for us
Comfy beds , clean and welcoming
Stayed in April 2024
Reviewed: 29 April 2024
Andrei
United KingdomJust a very small matter, but the door of the room could not be unlocked from the inside.
Location was perfect, and amenities were everything needed for a one night stay. Staff was great and accommodating.
Stayed in April 2024
Reviewed: 28 April 2024
Erdin
TurkeyThere was no hot water after midnight, till the morning.
Stayed in April 2024
Reviewed: 26 April 2024
Tony
United KingdomNothing
Excellent hotel. Clean,comfortable and home from home feel to it. Facilities really good , carparking safe and secure and location very good for walking in to Cambridge. Overall a very pleasant stay and would recommend.
Stayed in April 2024
Reviewed: 25 April 2024
Melanie
United KingdomThe only thing I didn't like was that the man behind reception in the evening told me off for taking the key to my room out with me. I didn't realise I was meant to hand it back in whenever I left the hotel, but I didn't appreciate a telling off.
The room was very clean and perfect for my work stay. Breakfast was great with lots of options and it was served quickly, which is good for getting to the office on time. Location was a few minutes from work so that was a bonus.
Stayed in April 2024
Reviewed: 22 April 2024
Tim
United Kingdomblack pudding with the breakfast, and a larger television in the room
polite and helpful staff, adequate parking and a very good breakfast
Stayed in April 2024
Reviewed: 20 April 2024
Parrish
United KingdomChoice at breakfast a bit limited. Would like more choice of musli, fruit, yoghurt etc The location was next to a very busy road and is the reason I probably won't stay there again. The beds were too hard for my comfort/preference.
The friendly staff, cleanliness, nice room, close to the centre of town.
Stayed in April 2024
Reviewed: 20 April 2024
Raynes
United KingdomNothing to dislike really. Room was on the small side but fine for a 2 night stay.
Location is really good. Within walking distance to the centre. Free parking is also a great plus! Breakfast was good with plenty of choice. Table service.
Stayed in March 2024
Reviewed: 20 April 2024
Brian
United KingdomRoom was rather small.Winter duvet too warm for room temperature
Nice clean and well decorated.Convenient to Cambridge centre and railway station.
Stayed in April 2024
Reviewed: 18 April 2024
Wayne
United StatesOur room had no air conditioning and became too warm.
The food at this hotel was delicious, both dinner and breakfast.
Stayed in April 2024
Reviewed: 15 April 2024
Thierry
FranceSmall hotel located 15 minutes walk from downtown Cambridge. The room was well appointed but on the small side for a "deluxe" room. The parking is convenient. Good breakfast.
Stayed in April 2024
Reviewed: 14 April 2024
Barry
United KingdomA biscuit with the coffee / tea would have been nice.
The reception staff were excellent. Great to have free parking and the location was ideal, just a 10 min walk to the centre
Stayed in April 2024
Reviewed: 14 April 2024
David
United KingdomPlenty of car parking, walking distance to city centre. Friendly helpfully staff.
Stayed in April 2024
Reviewed: 13 April 2024
Kait
United KingdomShower in bath, with no way of standing up. A better designed ensuite room could have fitted a proper shower. Who wants a bath when on a weekend break?
Free carpark with plenty of space. Excellent location just a short walk to all the main sights. Room was cosy, bed was comfortable. Staff were helpful. Included breakfast was tasty.
Stayed in April 2024
Reviewed: 9 April 2024
Drmichlee
United KingdomThe only slight down side was that the bed was a little hard for my preference, but that was a minor point.
The staff were very welcoming and friendly whilst also being very professional. The location was also excellent, just a few minutes walk from the station and an easy walk into the centre of town. It was lovely to stay in a locally owned business rather than a chain hotel, and the personal service reflected this positive benefit. My colleague travelled by car and parking was super easy and there was a lot of flexibility to check in time and being able to leave luggage. Breakfast was very well organised and cooked to order, with good service and pleasant surroundings. Would definitely return.
Stayed in April 2024
Reviewed: 6 April 2024
Lesley
United KingdomNoisy room at front of hotel
Clean, centrally located, has parking, breakfast included.
Stayed in April 2024
Reviewed: 6 April 2024
Martin
United KingdomLovely room, good food, good location and staff were so helpful. Would definitely stay there again.
Stayed in April 2024
Reviewed: 2 April 2024
Beverley
United KingdomBed was firmer than we are used to but not a huge issue
Booked this Hotel as the reviews were good and it had parking which is a bonus, especially if you are moving onto somewhere else or want to easily go out in the day/evening. Train station is about a ten minute walk. Hotel and rooms were very clean .We booked a double room but we were upgraded. Nice bathroom and towels. Even though it was near the road we didn't find it noisy. Staff were lovely and helpful and spent time to talk to us and help with any questions. Lovely cooked breakfast, cereal, toast and fruit. Didn't have the evening meal but from what we saw it looked very nice and a good price. Twenty five minute walk up to the river but not a problem and not far into the actual town. Lots of shops. There were places to eat within a ten minute walk of the hotel which we did after a long day of walking. Botanical gardens are five minute walk from the hotel and worth a visit. Stayed Easter weekend Friday to Monday
Stayed in April 2024
Reviewed: 31 March 2024
Rosie
United KingdomMy ground floor room faced directly onto a busy road. Bathroom was very compact
Walking distance from station, clean, comfortable bed. Good value
Stayed in February 2024
Reviewed: 27 March 2024
Robin
United KingdomGreat staff - very helpful - will stay again.
Stayed in March 2024
Caloundra, Australia
Fjälkinge, Sweden
Capesterre-Belle-Eau, Guadeloupe
Chamonix-Mont-Blanc, France
Lomé, Togo
Utila, Honduras
Vela Luka, Croatia
Delft, Netherlands
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content