The Chauffeur's Flat, Underwood, Gromford Lane, Snape,, Saxmundham, IP17 1RD, United Kingdom
#7 of 36 hotels in Saxmundham
Guests' ChoiceBased on 27 apartment reviews
8.9Cleanliness
9.6
Comfort
9.1
Location
9.5
Facilities
9.4
Staff
9.1
Value for money
9.2
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 23 April 2024
Pavel
United KingdomNA
Beautiful countryside
Stayed in April 2024
Reviewed: 27 March 2024
Amy
United KingdomMuch more spacious than I had imagined with lots of natural light. Very quiet and very clean. Ideally located for Snape Maltings. Tea, coffee and milk provided and a couple of extra treats. Lovely touch to have a personal note from the hosts too. Communication was great in the lead-up to check-in too. Really helpful to know that I was able to check in a little earlier than the advertised time. Although I didn't cook in the property, looked well set-up for self-catering. All the information I needed for heating, hot water etc. provided too.
Stayed in March 2024
Reviewed: 16 February 2024
Peter
United KingdomSlightly more comfortable sofa ,our only niggle.
Sooo quiet, perfect.
Stayed in February 2024
Reviewed: 22 November 2023
Meryl
United KingdomThe only let down was the seating in the lounge. It was a futon that doubled as a sofa but upholstery quite thin and not very comfortable. Additional memory foam cushioning would sort it.
host had left us milk in the fridge and a home made fruit cake for our arrival. Very well equipped, comfortable, spotlessly clean. Great location for the Suffolk cost, Snape and Aldeburgh.
Stayed in October 2023
Reviewed: 16 September 2022
Frank
United Kingdoma bit out of the way, which we hadn't appreciated, but no matter.
Quiet and comfortable . Chocolate brownies most welcome. Everything we needed for our short stay
Stayed in September 2022
Reviewed: 3 September 2022
Diane
United KingdomThe location was great as a base to see the local attractions.
Stayed in August 2022
Reviewed: 12 August 2022
Jonathan
United KingdomNothing - it was superb!
Location was superb, both within the property and the local area
Stayed in August 2022
Reviewed: 3 August 2022
Angela
United KingdomGiven the space, nothing.
We were pleasantly surprised by the thought that had gone into facilities in a 1 bedroom flat. It was great for an event we were attending in Little Glemham.
Stayed in August 2022
Reviewed: 6 June 2022
Mark
United KingdomThe toilet takes a very long time to refill (surprisingly as there is excellent water pressure in the apartment)
It is a lovely apartment within easy walking distance of pubs, walks around the area and lots of wildlife. The host was very friendly and left us milk, cafetière coffee and a lovely fruit cake. Good facilities for self catering. Excellent shower, huge thick towels and a comfortable bed.
Stayed in June 2022
Reviewed: 5 June 2022
Catherine
United Kingdomnothing
well positioned, well equipped accommodation. very comfortable.
Stayed in April 2022
Reviewed: 28 May 2022
Meryl
United Kingdomwhat's not to like? maybe could have done with cushions on the dining chairs, a medium sized kitchen knife and definitely a small chest of drawers in the bedroom, but really, not much to find fault with at all.
spotlessly clean, peaceful and private, road system easily accessible. Good parking
Stayed in May 2022
Reviewed: 5 May 2022
Tessa
United KingdomThe mattress could have been a bit better. Took me a while to find the chopping board as it was on top of the microwave which is the same colour! I also couldn't work out how to play one of the music CDs (but I should have asked...)
Lovely peaceful and convenient location. Beautiful walking countryside. Delicious fruit cake left by the host. Everything I needed was there.
Stayed in April 2022
Reviewed: 8 March 2022
Susan
United KingdomNothing.
Lovely comfortable little place - well located for visiting Snape maltings for concerts. Rural setting so great place to walk and very good views of countryside. Good storage with lots of places to put things. Lovely to find a freshly cooked cake on arrival. Its was very good too.
Stayed in March 2022
Reviewed: 15 November 2021
Lysanne
United KingdomThe only thing I can think off, was that there weren't many tv channels that worked. However there were loads of dvds to keep us entertained.
This property was absolutely brilliant. The kitchen is equipped with everything you need, and Linda even left us milk and cake on our arrival. The bed is very comfortable, the shower is amazing and it is a very short walk to two lovely pubs and Snape Maltings. The wifi is great too. Make sure you read the instruction Linda sends properly and save it on your phone. I hadn't read it properly and there was no signal, so our taxi driver had a hard time finding the place.
Stayed in November 2021
Reviewed: 9 November 2021
Steed
United KingdomNothing really; it was all good.
Very good location; peaceful; only heard the owls at night. But also very convenient for getting on the main roads. Ideal location for Snape Maltings, Aldeburgh, etc. The electric heaters were so efficient and warmed the flat through very quickly when we came in. And the homemade cake was a lovely surprise; just the job when you come back after a busy day sight-seeing!
Stayed in November 2021
Reviewed: 22 October 2021
Simon
United KingdomThe LED on the fire alarm in the bedroom lighting the darkness of the night, but I know it has to be there!
The bed was the most comfortable experienced in my life. Just right after a day of walking. The fruit cake also welcome. Location very convenient for a short mini tour of the Suffolk Coast highlights.
Stayed in October 2021
Reviewed: 4 September 2021
Ian
United KingdomNothing really it suited us very well, we'd certainly stay again. If we were being really picky a couple extra tumbler glasses as the ones we used went in the dishwasher after use!
The hosts left an amazing cake and were very helpful with everything we asked about. The flat was clean and well equipped with everything needed for a short stay.
Stayed in August 2021
Reviewed: 30 August 2022
Sandra
United KingdomFurther from Snape Maltings than I realised and I decided it was safer to go there by car.
Excellent location for my weekend at a local festival. Comfortable bed. Well equipped kitchen and some food was provided which I was not expecting.
Stayed in August 2022
Reviewed: 15 April 2024
Alan
United KingdomThere are no comments available for this review
Stayed in April 2024
Reviewed: 8 February 2024
Steven
United KingdomThere are no comments available for this review
Stayed in February 2024
Reviewed: 7 November 2023
Sandrac
United KingdomThere are no comments available for this review
Stayed in August 2023
Reviewed: 29 October 2023
Arshak
United KingdomThere are no comments available for this review
Stayed in October 2023
Reviewed: 6 August 2023
Jonathan
United KingdomThere are no comments available for this review
Stayed in August 2023
Reviewed: 24 July 2023
Amy
United KingdomThere are no comments available for this review
Stayed in July 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content