Chesford Bridge, Warwick, Kenilworth, CV8 2LD, United Kingdom
#10 of 19 hotels in Kenilworth
Guests' ChoiceBased on 1940 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
8.8
Facilities
8.5
Staff
8.7
Value for money
8.1
Free WiFi
8.8
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End of dialog contentReviewed: 3 June 2024
Papp
United KingdomThe hotel is located at lovely setting but no possibility to walk or access the countryside
the staff at the spa was very friendly and helpful
Stayed in May 2024
Reviewed: 3 June 2024
Anthony
United KingdomThe height of the side of the bath for a shower was unsafe and the light in the bathroom was not sufficient
Choice was very good and we arrived at the right time with not too many other guests
Stayed in June 2024
Reviewed: 3 June 2024
David
United KingdomBooking process through booking.com The site wouldn't accept any cards for the discounted rate The hotel wouldn't honour that rate I ended up having to pay more than the published rate There is a £25 a night charge for a dog The website says every room is dog friendly There's no indication in any of. The booking process that there will be any causes for a dog On the contrary it looks to all the world that dogs go free Infact we were told that up to very recently that was the case Free dog was a significant part of our decision to book chewfoeld
Brekkie Grounds Dog friendly
Stayed in May 2024
Reviewed: 2 June 2024
Miguel
United KingdomSlow service in the bar
Good overall
Stayed in June 2024
Reviewed: 2 June 2024
Helene
United Kingdom.
.
Stayed in June 2024
Reviewed: 2 June 2024
Carol
United KingdomCouple of times had to ask for small items that should have been left in room toilet rolls, sugar, towels
Staff super helpful always ready to respond and offer solutions to questions. Breakfast good lots of choice. Rooms clean, good size and comfy bed.
Stayed in June 2024
Reviewed: 2 June 2024
Emma
United KingdomThe room service food sadly arrived cold and we waited a long time for it to arrive. It was fairly pricey but just wished it was warm/hot when it arrived. It would have been good to have some streaming services or more modern TV options - this wasn’t a big issue though.
A good comfortable stay. The breakfast was lovely, the swimming pool was on the smallish side but wasn’t a problem - it was a pre-bookable 45 minute splash session for kids as it was half-term but we were allowed to stay longer as it was quiet (which was really appreciated). :) This was a family trip with two young toddlers/children, the kids splash times end at 7pm but this is great for adult only guests wanting to swim in peace and quiet - so everyone is happy. All staff were very friendly too. Great little box of garden games for the kids. It was handy that room service for the main menu is on until 9.30pm which enabled us to swim longer and grab food after.
Stayed in June 2024
Reviewed: 31 May 2024
Miles
United KingdomEverything was as expected.
Breakfast room is impressive, well stocked and all good quality food. Staff very friendly across the entire hotel (restaurant, bar, reception, spa/pool). Really enjoyed the pool.
Stayed in May 2024
Reviewed: 30 May 2024
Isla
United KingdomHad to wait a long time in restaurant due to a large party. Food lovely.
Great location for looking at universities. Lovely Comfortable bedrooms and nice bar restaurant areas. Leisure facilities good.
Stayed in May 2024
Reviewed: 29 May 2024
Diogo
United KingdomHalf term splash time for kids in the hotel pool but other than that it was very relaxing
Lovely staff and beautiful site with lovely furniture and decoration.
Stayed in May 2024
Reviewed: 27 May 2024
Asanji
United KingdomNot applicable
Good
Stayed in May 2024
Reviewed: 26 May 2024
Peter
United KingdomThe bed was very hard and uncomfortable
Breakfast was excellent
Stayed in April 2024
Reviewed: 26 May 2024
Sophia
United KingdomThe staff and overall stay was fantastic , it was very unfortunate there was an electrical issue with the wire on the free standing lamp and I got an electric shock , which did upset me , I reported it to reception, it deal with the issue . Housekeeping , was very accommodating and efficient, in helping me .
Location was great for us
Stayed in April 2024
Reviewed: 25 May 2024
Lynda
United KingdomEvening meals
Very friendly people and saw welcome dogs
Stayed in April 2024
Reviewed: 23 May 2024
Frederick
United KingdomWe should have done a package as we are breakaway club members no evening meal or breakfast😔
Room 254 vgood only problem to many kids running around noises everywhere
Stayed in May 2024
Reviewed: 23 May 2024
Alithea
United KingdomGreat
Great
Stayed in May 2024
Reviewed: 21 May 2024
Sharon
United KingdomThe towel rail in the bathroom wasn't working (said it failed 6 months ago) minor thing but bit of a shame as would have been nice to dry our towels. Also would have been good to have the option to upgrade your TV package / buy films / have TV with the right connector so you could stream from your phone..... As terrestrial TV is a bit rubbish! 😀
Big thank you to the maintenance guy (?Josh / George) who came in on Sunday his day off to break into our safe when it broke. We cannot thank him enough for rescuing all my epilepsy meds that were trapped inside, and rescuing us along with it! That really was above and beyond
Stayed in May 2024
Reviewed: 20 May 2024
Alan
United KingdomWe have stayed here at least 50 times so we're surprised that the breakfast finished at 9.30 not 10.00. No heating in the room. Or at least no instructions on how to get heating in the room.
The dinner service on the lawn was excellent.
Stayed in May 2024
Reviewed: 18 May 2024
Rachel
United KingdomPainting work being done with a ladder in the corridor. Looked very untidy
Nice food. Comfortable room
Stayed in April 2024
Reviewed: 16 May 2024
Tracey
United KingdomNothing
Staff really friendly, room was lovely and clean and bed really comfy.
Stayed in March 2024
Reviewed: 16 May 2024
David
United Kingdomfried eggs were cold both mornings.
Staff extremely helpful. Room very clean and really good size.
Stayed in May 2024
Reviewed: 14 May 2024
Yvonne
United KingdomDinner was very nice, beautifully presented but quite pricey for what we had.
Lovely location. Excellent staff. Lovely room, very clean. Good choices for breakfast.
Stayed in May 2024
Reviewed: 14 May 2024
Karen
United KingdomThe whites of the fried eggs were still jelly like sausages were tough and bacon had little flavour.
Wide selection of options hot and cold and service was speedy.
Stayed in May 2024
Reviewed: 13 May 2024
Brendan
United KingdomReception desk understaffed and computer system giving trouble. Several guests had to wait up to 10 minutes to check in.
Stayed in May 2024
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