24-26 The Polygon, Southampton, SO15 2BN, United Kingdom
#24 of 40 B&Bs and Inns in Southampton
Guests' ChoiceBased on 786 hotel reviews
8.0Cleanliness
8.4
Comfort
8.3
Location
9.0
Facilities
8.0
Staff
8.8
Value for money
8.4
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 June 2024
Antonia
United KingdomThe new looking bedding and towels were a lovely surprise :)
Stayed in June 2024
Reviewed: 5 June 2024
Rudi
United KingdomBathroom sink plug is stuck - needs repair
Great location, comfortable bed, great facilities
Stayed in June 2024
Reviewed: 2 June 2024
Heather
United KingdomLocation superb for train station, city centre, eateries etc. The room was warm, the shower was good and for me the bonus was Netflix on the TV. The man on duty carried my bag upstairs and I heard him offering the same for other travellers.
Stayed in May 2024
Reviewed: 31 May 2024
Lyn
United KingdomGood location close to train and city centre
Stayed in May 2024
Reviewed: 27 May 2024
Balluc
BelgiumOverall good.
Stayed in May 2024
Reviewed: 27 May 2024
Roy
United StatesThey lent me a hair dryer but there was only one outlet to plug it into and it wasn't in front of a mirror. It wasn't bad, just an inconvenience.
It had plenty of room for us.
Stayed in May 2024
Reviewed: 23 May 2024
Juei-hwa
United StatesLocation is great! Staff is wonderful! I arrived earlier and the host was in hospital with his wife for emergency! I texted him and he rush to the hotel and let us dropped our luggage then he rush back to hospital! My heart go out to him and his wife and wish his wife the best! Thank you again, Really appreciate it🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻
Stayed in May 2024
Reviewed: 21 May 2024
Sandra
AustriaHelpful staff.
Stayed in May 2024
Reviewed: 20 May 2024
Julie
TaiwanNothing to hang towels in the bathroom
Presence of kitchen equipment
Stayed in May 2024
Reviewed: 19 May 2024
Cheryl
United KingdomI would’ve liked new bath towels, a rail in the room to hang my towel so that it could dry for the morning. And maybe a shelf in the bathroom to put a toiletry bag on
In great walking distance from the central train station, the Southampton Marine Office and the Southampton Travel Health Clinic. So it made getting to all my necessary appointments super easy & gave me some time to wander around Southampton
Stayed in May 2024
Reviewed: 17 May 2024
Lolly101
United KingdomIt just looked a bit tired and in need of a refresh.
Room was well equipped without feeling cramped.
Stayed in May 2024
Reviewed: 16 May 2024
Kane
AustraliaEverything was great, room tidy and a great location.
Stayed in May 2024
Reviewed: 12 May 2024
Graham
United KingdomCANT fault anything
My second visit to this hotel. AGAIN brilliant. Our room, seems more of a flat with kitchen than a hotel room. The manager/owner very polite,honest and friendly as routine.
Stayed in May 2024
Reviewed: 12 May 2024
David
United KingdomSlightly cramped and basic room, but overall still good value.
Excellent location and extremely helpful owner whose flexibility with check in time and extended parking allowed me to get the most use out of my visit.
Stayed in May 2024
Reviewed: 9 May 2024
Gregory
United KingdomWhen I went, I could not get the shower to work. Did not say to staff as I had to head off very early
Very nice single room.
Stayed in May 2024
Reviewed: 3 May 2024
Peter
AustraliaIt could have been warmer.
Comfy, clean, hospitable hosts.
Stayed in May 2024
Reviewed: 29 April 2024
Craig
United KingdomShared bathroom
Very clean
Stayed in April 2024
Reviewed: 24 April 2024
Amy
United KingdomNo mattress or pillow protector.
Comfy bed. Nice kitchenette - oven worked well. Shower was nice and hot but not very powerful. Nice to have the sofa to relax on. Would stay again.
Stayed in April 2024
Reviewed: 22 April 2024
Roy
United KingdomNothing
Superb place. Clean and modern. Quiet and comfortable. I recommend this place highly
Stayed in April 2024
Reviewed: 17 April 2024
Zhiyi
ChinaIt’s not 24-hour reception.
It’s a room in a private house.
Stayed in March 2024
Reviewed: 15 April 2024
Robert
United KingdomElectric Shower temperature was a bit temperamental.
Really good value Room was ready early and checkin was quick and efficient Room was basic but had everything we required Location was really good around 10mins into the centre
Stayed in April 2024
Reviewed: 13 April 2024
Anita
United KingdomGood location, straightforward check in and checkout and spotlessly clean.
Stayed in April 2024
Reviewed: 3 April 2024
Graham
United KingdomNO problems at all.
well My first time at this hotel and It wont be my last. Once we woalked around Traffic problems lol We were greeted by member of staff. He was polite,comfortable to talk to. good mannered. We were put in a different room,which wasnt expected ,but was a bonus. The room was Clean,smelt great and fresh.. Perfect location from, trains and local to city centre and shops,bars .
Stayed in March 2024
Reviewed: 3 April 2024
Jan
United KingdomAn ideal location for visiting the theatre. Our cost met us on arrival and was very friendly. The room was very pleasant, totally self contained with little kitchenette and met our expectations. It did exactly what it said it would on the tin. Thank you
Stayed in March 2024
Paillart, France
Es Pujols, Spain
Castiglion Fiorentino, Italy
Sinaia, Romania
Egg am Faaker See, Austria
Los Angeles, USA
Chennai, India
Lusaka, Zambia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content