Location and staff were excellent, couldn't get to grips with the room being computer controlled.

Stayed in May 2024

The rooms are way too small for two people, with no space to store your luggage, especially if you have extra clothing. A downside is that you have to request room cleaning yourself, under the guise of 'it's good for the environment and we donate a contribution to charity', but I believe it's more about cutting costs as much as possible.

The hotel is well-located and easily accessible. The common areas are very spacious and cozy, with several nooks where you can relax comfortably, and the staff is very friendly.

Stayed in May 2024

Would have been good to have tea and coffee in room

Soooo clean, big comfy bed

Stayed in May 2024

The price was rather expensive and I would not normally pay this price. I'd definitely go more often if the price was more affordable. In todays climate, where money is tight for many, it would be better if things were a little less pricey and people would actually go out more.

Room was just the right size, bed was so comfortable and showers were amazing. Breakfast was great. Really liked how the car park at the bus station is partnered to give patrons a cheaper option. The government clearly don't want any motorists parking in the city and this is a great incentive for patrons to re-visit with the knowledge their car is safe and secure.

Stayed in May 2024

asked for new towels didn’t get them. lack of personal touch at reception.

location. very cool hotel.

Stayed in May 2024

Nothing!

The ambience, the decoration, and the kindness of your staff.

Stayed in April 2024

Great style and calmness in the middle of the city.

Stayed in April 2024

No tea or coffee in room

The gadgets and very large comfortable bed

Stayed in April 2024

Temperature was quite hot and no water in the room. Need a mirror over the desk for getting ready

Cool hotel with friendly staff

Stayed in April 2024

No tea making facilities in room

Bed & Pillows, breakfast staff were excellent.

Stayed in April 2024

Small rooms, would be a squeeze if you have a lot of bags

Modern hotel, clean, comfortable bed, huge TV, great breakfast. Central location, quiet on courtyard side.

Stayed in April 2024

Having to control everything on an ipad was a but of a pain. Changing tv channels etc took much longer. I thought there might be tea/coffee in the room which was a disappointment.

Breakfast was really good. Location was very central. Room was quirky and very comfortable.

Stayed in April 2024

Check in was a pain. Room booking was not working in system even though reception copuld see we had a booking. took 10-15 mins to sort out at the end of a long journey. Parking to unload bags was also a challange.

All fine. Only surprise was that the bed took up the whole width of the room so to get out of bed one person had to climb over the other.

Stayed in March 2024

The bed could have been smaller as you required to crawl over it or someone to get out of it

Very clean and modern

Stayed in April 2024

Did find lights very confusing had to use my phone during the night to go to the toilet

Did enjoy all the pastries hated the scramble eggs I like mine plain there was no vegetarian sausages

Stayed in April 2024

Lovely place, just wish you could have more control over ventilation. Unnatural coolness is not very healthy. Good food and amazing staff; in particular Aslan. Great location.

Stayed in March 2024

No tea/coffee facilities in the room

Really comfy big bed with great view over the city. Great communal areas to hang out in. Breakfast was really good and staff were helpful. Great location, close to transport links (train and bus to airport)

Stayed in March 2024

Was not told about how expensive the car park that's recommended is or the fact that if you drive into the area where the hotel is, it is a low emission zone and will get a fine for driving in if your vehicle does not meet the standards. The cost of food and drink in the hotel is very high. I had a cup of tea that cost nearly £4 but at every other hotel, tea and coffee tends to be free. There is a nisa shop across the road but again seems more expensive than other shops and doesn't have the best selection (yes, I get the hotel can't do much about that). When controlling the lights from the iPad, you cannot control each individual light or set of lights, it's pretty much all or none. You also can only control the TV with the iPad which is very clunky. You can use chrome cast to play what you want but again it's not the easiest to use

Very comfortable room with nice big bed. I like that everything is controllable from the iPad in the room. Check in process was very very easy and had staff on hand to help. The cost of the stay itself is very reasonable. Although we were not told about the hotel being inside the low emission zone, there is a cheap subway system a few minutes walk from the hotel. My advice would be to park outside of the LEZ and use the subway to get to the hotel.

Stayed in April 2024

The bed is Fantastic very comy

Stayed in March 2024

No kettle in room and the tele never worked properly

The whole venue was gorgeous and bed was extremely comfy and hotel was very clean.

Stayed in March 2024

No complaints

Friendly, modern Hi-Tech, great style. Outstanding. Great location. Not expensive

Stayed in April 2024

Kettle in room.

Stayed in March 2024

Breakfast too expensive and sadly not going to use the hotel again as no tea/coffee station. Even a basic kettle and no frills tea/coffee available would be a game changer for us.

We like the location, close to two choices of parking, easy to get to when jct 17 open. Not this weekend sadly but easy to get to via jct 18 too. Like the staff and the bar.

Stayed in March 2024

Room was great - quiet, comfortable, clean. Bed was comfortable, pillows were great.

Stayed in March 2024