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Reviews of citizenM Glasgow 4 stars

60 Renfrew Street (corner of Hope Street), Glasgow City Centre, Glasgow, G2 3BW, United Kingdom

#35 of 81 hotels in Glasgow

Guests' Choice

Review score

Based on 4907 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    9.2

  • Facilities

    8.5

  • Staff

    9.3

  • Value for money

    8.2

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 28 May 2024

    9.0
    Citizen M Hotel is my favourite place to stay when I travel to Glasgow
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 2 nights

    It took a really long time to get my coffee at breakfast

    Bed was really comfy and a great shower

    Stayed in May 2024

  • Reviewed: 27 May 2024

    7.0
    Styling and comfortable hotel but lacking some of the basics
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Staff were hard to find and contact No tea/coffee in room Using a tablet to control lighting, TV, blinds in the room becomes inconvenient Parking is expensive

    Modern design and large lounge areas Comfortable bed Location

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Great nights sleep
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Great room with a massive bed that has to be seen to be believed.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Clean. Friendly. Functional. Thanks.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    To be honest, rooms are 'ruthlessly functional' with chairs not designed for in-room comfort. Bed occupies all of the room width towards the window, making it a bit of a 'mountaineering' expedition getting in to bed! But we are older, and I guess our climbing practice days are less frequent.

    Staff courtesy and attitude was very good. Standard of attention to detail in cleanliness was high.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    Comfortable bed large shower room
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Modern theme

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Excellent 👍
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Bed extremely comfy. Like how lights tv and blinds controlled on ipad. Impressive

    Stayed in May 2024

  • Reviewed: 26 May 2024

    7.0
    If you just want a place to sleep, this is clean and comfortable.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The TV didn't work, the electronic controls for the lights, blinds and curtains only worked intermittently. The room had a decidedly battered feel to it. We were there to sleep, so it didn't matter to us - but it might to you.

    It is clean and well located.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Could be doing with a kettle to make tea/coffee

    Like the set up with ipad able to chromecast netflix, comfy and spacious bed and pillows, shampoo and conditioner and hairdryer provided.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Interior, breakfast, cleanliness

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    No tea or coffee facilieties in room

    Lovely comfy bed .cleaniness of room .shower is great . Hotel near restaurants

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Amazing! Would stay again 😊
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Would have like the bathroom sink to be inside the bathroom, small point.

    The hotel is fantastic, the rooms very comfortable. The staff were great, helpful and friendly.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    No kettle in room meant we needed to buy hot drinks from canteen - a little inconvenient .

    Bed and pillows were really comfortable. Funky room controls were novel - took a little getting used to. Location excellent. Artwork and descriptions entertaining.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    Great stay, very comfortable bed, good breakfast, staff so nice.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were super helpful and friendly.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Very good
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    No tea making facilities and £6 for two teas which I had to go down to get and take to the room myself. I'd expect some room service for that much!

    Great staff, super friendly, comfy bed, modern beautiful room, great location

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Very good
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    TV set to German.not the range of options on the TV it used to have

    Good space

    Stayed in April 2024

  • Reviewed: 13 May 2024

    8.0
    Trendy welcoming hotel with comfy beds
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 2 nights

    a kettle in the rooms would make this even better, for my morning cup of tea.

    great trendy feeling hotel, lots of great communal spaces, really comfy beds and pillows, and very techy rooms that allow you to change the light colours. rooms are perfect for solo travellers. Breakfast really good quality.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    Good place for one night but room too small if staying longer
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    No tea/coffee facilities in room or water. Lack of toilet roll

    Location

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The tv in our room was not working

    The staff and how central it was

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Great! The staff were particularly welcoming and willing to chat, which is not always the case.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 3 nights

    There was not quite enough space to work comfortably in the room. And there were no tea/coffee making facilities which, for a single traveller who does not eat breakfast, was a bit of a shame.

    Check-in was smooth, easy and friendly, even though I arrived very late. The bed was very comfortable. I particularly appreciated the Chromecast function - helped save my evenings, and the amount of EU friendly sockets.

    Stayed in April 2024

  • Reviewed: 7 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Location and staff were excellent, couldn't get to grips with the room being computer controlled.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Trendy hotel with a few downsides.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights

    The rooms are way too small for two people, with no space to store your luggage, especially if you have extra clothing. A downside is that you have to request room cleaning yourself, under the guise of 'it's good for the environment and we donate a contribution to charity', but I believe it's more about cutting costs as much as possible.

    The hotel is well-located and easily accessible. The common areas are very spacious and cozy, with several nooks where you can relax comfortably, and the staff is very friendly.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    7.0
    Nice hotel, incredible staff, overall felt it was too expensive for what it was
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Would have been good to have tea and coffee in room

    Soooo clean, big comfy bed

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The price was rather expensive and I would not normally pay this price. I'd definitely go more often if the price was more affordable. In todays climate, where money is tight for many, it would be better if things were a little less pricey and people would actually go out more.

    Room was just the right size, bed was so comfortable and showers were amazing. Breakfast was great. Really liked how the car park at the bus station is partnered to give patrons a cheaper option. The government clearly don't want any motorists parking in the city and this is a great incentive for patrons to re-visit with the knowledge their car is safe and secure.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    will be my go to hotel when I stay in Glasgow
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    asked for new towels didn’t get them. lack of personal touch at reception.

    location. very cool hotel.

    Stayed in May 2024

Showing 1 – 25

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