Breakfast was very expensive so I skipped

Very comfortable and interesting room

Stayed in May 2024

No kettle in the room 😱 this was a BIG disappointment for me.

Location good, rooms great, bed very comfy, fancy iPad controls.

Stayed in May 2024

Nothing

Everything was amazing. Very nice location - close to the center but in the quite area. Borough market was around the corner. Room was very clean and modern. One of the most comfortable beds that I have slept on. Amazing price/quality ratio!

Stayed in April 2024

Whilst I understand the automation of the checking in and out and there were some excellent staff close to hand to help if necessary, I worry about the loss of human interaction and so I see this in a negative light but something not unique to this hotel. ALSO - I would still like tea making facilities in the room - that would be my most negative point.

The bed was excellent - very comfortable - the room whilst smaller than expected and a little compact, we pleasantly well laid out and worked fine

Stayed in April 2024

The room was quiet and the bed comfortable. If you are sharing with someone you don't know too well, be aware that the toilet and shower areas are only partially separated from the rest of the room.

The funky atmosphere, the enormous, comfortable sitting area around the bar. Plenty of magazines and newspapers available. The varied breakfast selection to satisfy many tastes. The hotel is close to the Borough Market and the Imperial War Museum.

Stayed in April 2024

Ordering food during the night at the hotel was a terrible experience. Very limited menu.

Great location. We love Bankside area. Lots of street food, super close to Borough Market, 10 mins walking distance to Southwark and London Bridge subway stations, great breakfast outside the hotel nearby. We skipped the hotel breakfast, and tried local places like The Table and Where the Pancakes Are. Also make sure to get some beer and enjoy the locals at Flat Iron Square near by. You can actually rent bikes from right across the street and ride to subway, or even some close by attractions like the London Eye or Buckingham Palace, etc.

Stayed in April 2024

Check in was a bit messy as our online booking hadn't come through. I re-booked online while in reception.

Love the location and comfy bed

Stayed in April 2024

Price of the drinks as we weren’t told until we paid!

Great for a stay where we had things planned for a weekend! Excellent base and really enjoyed the position as we were able to come & go as we pleased!

Stayed in April 2024

I’d like a drink station in my room…tea and coffee. Not sure why that isn’t part of the set up

Great interior and brilliant location for me

Stayed in April 2024

Attentive staff and very clean and modern design. Really enjoyed the waterfall shower with adjustable mood lighting.

Stayed in March 2024

Limited space and exact amount of towels

Location and amenities worked for us

Stayed in March 2024

Everything is top notch.

Excellent staff and facilities to boot. You can’t go wrong.

Stayed in March 2024

It was very warm in the room though the airco will be set at 18 degrees, it didn’t work properly.

Excellent personnel, good location, spotless clean room.

Stayed in April 2024

Located close to Borough market and Guys hospital/KCL campus Stylish hotel with modern feel, great communal areas

Stayed in March 2024

It was so convenient in every way. Location was great, Room was exeptional and had everything you might need. Check in and check out was so easy. Staff were lovely and facilities were great.

Stayed in April 2024

N/a

Very clean and close to tube. Rooms clean and comfortable

Stayed in April 2024

I had a snack late at night, which was probably past it's best. Maybe it had been reheated in a microwave, or the chef was 'asleep' at the wheel, but the food was pretty poor considering the quality of the hotel.

Most things, it was comfortable and clean, and fairly close to the Thames and Tate Modern gallery. We like the decor, and enjoyed our stay.

Stayed in March 2024

Room and lobby were far too hot! - even with the room set to the lowest temperature on aircon

Nice room, great workspace

Stayed in April 2024

Would have been nice to have Tea & coffee facilities in room , kettle etc

Very plush

Stayed in April 2024

The self check in was a bit of a faff - especially when you have staff stood watching you try to sort it yourself - seemed a bit pointless really.

Huge comfortable bed. Welcoming staff Quirky design The adjustable lighting in the room

Stayed in February 2024

Breakfast is a bit expensive Need more tv channels

Stayed in March 2024

The room is a bit too small for two people. It is not possible to open the window and the climate control makes the air too dry.

Great and helpful staff! Nice and quiet rooms with all the necessities. Location is good, lot of restaurants, the train station and underground nearby.

Stayed in April 2024

Could of been improved with a tea station in the room

Great location, technology was brilliant

Stayed in April 2024

Location to a tube station

Great staff

Stayed in April 2024