Reviews of Hilton Garden Inn Birmingham Brindley Place 4 stars
1 Brunswick Square, Brindleyplace, Birmingham, B1 2HW, United Kingdom
#28 of 71 hotels in Birmingham
Guests' ChoiceReview score
Based on 5016 hotel reviews
8.0Score breakdown
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Cleanliness
8.5
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Comfort
8.5
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Location
9.3
-
Facilities
8.2
-
Staff
8.9
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Value for money
7.7
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Free WiFi
8.2
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Reviewed: 5 February 2024
Cleo
United Kingdom4 reviews9.0Superb- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
- • Submitted via mobile
There wasn't anything I didn't like.
The location is good near a lot of facilities. On site parking which you can reserve to guarantee a space. Clean rooms, friendly staff on arrival.
Stayed in February 2024
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Reviewed: 5 February 2024
Jon
United Kingdom14 reviews3 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
Parking and access
Position
Stayed in January 2024
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Reviewed: 4 February 2024
Ben
United Kingdom1 review7.0“Lovely hotel, great location, rooms good, if a little dated and tired in the bathroom.”- • Leisure trip
- • Couple
- • Queen Room with View
- • Stayed 1 night
- • Submitted via mobile
The rooms are very dated and worn down. Particularly the bathroom. Sealant and paint peeling. Bathroom door was warped and would not close properly. Disappointed with the tea coffee options, no biscuits. Some rooms advertised "coffee maker". I was rather hoping for more than the cheap instant coffee options.
Overall lovely hotel. Friendly staff and helpful. We enjoyed our stay, breakfast was particularly good, wish we had more time in our day to eat more!
Stayed in February 2024
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Reviewed: 1 February 2024
Fraser
United Kingdom2 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Queen Room
- • Stayed 1 night
- • Submitted via mobile
Parking at the hotel was very expensive 27hours was £49
Clean room, helpful staff and breakfast was great
Stayed in January 2024
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Reviewed: 31 January 2024
Northover
United Kingdom4 reviews8.0Very good- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
No biscuits with tea coffee in room. Leaking tap in bathroom reported but no action taken. Only one bath towel for two sharing and bar prices astronomical.
Breakfast
Stayed in January 2024
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Reviewed: 30 January 2024
Natalie
United Kingdom2 reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 2 nights
- • Submitted via mobile
The mattress was very hard, and the bed creaked and groaned every time you moved. In the restaurant, despite offering a buffet breakfast, there was no cutlery around. To be fair, the tables were pre-laid, but the staff were busy, so if you needed more cutlery or if it was missing from the table, you had to ask. While there were pepper mills on every table, there was no salt at all. Again, you had to ask, and the salt was in sachets, which just seemed weird for a 4* hotel.The juices were not fresh and really sweet. We didn't bother with breakfast on the second day.
Great location and friendly and helpful staff.
Stayed in January 2024
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Reviewed: 29 January 2024
Patrick
Ireland13 reviews7.0“Clean, fairly modern but rooms a little small/tight.”- • Business trip
- • Couple
- • Queen Room
- • Stayed 2 nights
- • Submitted via mobile
Room was rather tight. Bathroom a little small. With 2 chairs you had to move 1 to reach the wardrobe properly & 1 to reach the safe. Soundproofing between rooms could’ve been a little better.
Clean. Handy location for ICC. Gym was quite good for a hotel facility. Price OK.
Stayed in January 2024
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Reviewed: 28 January 2024
Kathryn
United Kingdom4 reviews8.0Very good- • Leisure trip
- • People with friends
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
The room was too warm and even adjusting the the didn't work No shower gel in bathroom
Location to ICC Spacious room Good food
Stayed in January 2024
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Reviewed: 28 January 2024
Kay
United Kingdom8 reviews8.0“Convenient location for an overnight theatre visit. Really good buffet breakfast. Clean”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
- • Submitted via mobile
Room was very hot - temperature didn’t need to be 28degrees
Functional room for a one night stay near Symphony Hall
Stayed in January 2024
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Reviewed: 28 January 2024
Hayley
United Kingdom3 reviews8.0“A very good hotel. Very nice room, friendly and helpful staff, great location. Bed too hard.”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
The bed was too hard.
All very good. Didn’t have breakfast. The room was good. Staff very helpful.
Stayed in January 2024
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Reviewed: 27 January 2024
Linda
United Kingdom13 reviews8.0“Great location, great rooms, when there are events at the area, communal areas, bar and breakfast very busy”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
- • Submitted via mobile
Bar very busy, didn’t seem to be enough staff, also lots of items not available, breakfast very busy and again items not available
Convenient location, lovely room
Stayed in January 2024
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Reviewed: 26 January 2024
Debbie
United Kingdom1 review9.0“Great location and staff. Perfect hotel for staying over when at the Arena or Brindley Place.”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
Shower wasn't great. I couldn't get the water hot enough.
Excellent and welcoming staff on arrival and throughout the trip.
Stayed in January 2024
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Reviewed: 26 January 2024
Kyla
United Kingdom1 review9.0Superb- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
- • Submitted via mobile
Excellent location for Utilita Arena.
Stayed in January 2024
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Reviewed: 25 January 2024
Deb
United Kingdom3 reviews1 helpful vote7.0“Looks beautiful, rooms clean, fresh n gr8 but staff were aloof n not engaging 😩”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
- • Submitted via mobile
Queues for bar n breakfast 😩
Convenient to lots of eateries n shopping
Stayed in January 2024
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Reviewed: 24 January 2024
Keith
United Kingdom7 reviews8.0Very good- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 1 night
Bed rather small. Breakfast room very crowded (restaurant area was full, people having to sit in the bar area). Tables very close together, queues for everything and things running out (e.g. milk for cereal).
Excellent location. Bars, restaurants, etc. all within easy reach. The Arena is only a couple of minutes walk.
Stayed in January 2024
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Reviewed: 24 January 2024
David
United Kingdom6 reviews7.0Good- • Leisure trip
- • Family with young children
- • Deluxe Queen Room
- • Stayed 1 night
- • Submitted via mobile
Room temp was cool even with thermostat on high
Stayed in January 2024
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Reviewed: 24 January 2024
Carolyn
United Kingdom1 review8.0Very good- • Business trip
- • Solo traveller
- • Queen Room
- • Stayed 1 night
It would have been perfect if the gym had a rowing machine "erg" but apart from this everything was great,
Stayed in January 2024
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Reviewed: 24 January 2024
Mark
United Kingdom6 reviews8.0“Nice but on this occasion, not great service.”- • Leisure trip
- • Solo traveller
- • Queen Room
- • Stayed 1 night
- • Submitted via mobile
Reception staff on check in, no greeting, no welcome, gave me the room key with no explanation.
It was a Hilton so it was good.
Stayed in January 2024
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Reviewed: 24 January 2024
Peter
United Kingdom25 reviews1 helpful vote7.0“Great for central Birmingham location, I would stay again”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
Long walk if lifts are out of order, cant get back to the lobby by stairs - door locked. Bed rock hard.
Fab location for Utilita and ICC for shows or bars and clubs. Good Breakfast. Room Ok and tidy.
Stayed in January 2024
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Reviewed: 23 January 2024
Sarah
United Kingdom2 reviews9.0“Very good hotel. Will book again”- • Leisure trip
- • People with friends
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
We had twin beds and not very comfortable,
Clean, close to arena, staff very helpful, food was lovely
Stayed in January 2024
-
Reviewed: 22 January 2024
Anne
United Kingdom3 reviews9.0“great place for an overnight stay after a show at the arena”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
- • Submitted via mobile
nothing to report however we didn’t book the nearest car park which was extremely busy because of event parking - queuing in and out ! good idea to park 6 minute walk away
stylish and comfortable with all the features you need
Stayed in January 2024
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Reviewed: 22 January 2024
Mike
United Kingdom17 reviews8.0“Comfortable and a great location. Poor with respect to looking after customer needs re: refreshments”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
The bar was far too small to cope with the needs of an International hotel on a saturday night. Similarly for breakfast on a sunday morning. The queues were long, the wait was long and the bar was closed by twelve pm, in an International hotel chain in the middle of ta city centre charging £150 per night!!!
Location was near the City centre and walkable for all needs
Stayed in January 2024
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Reviewed: 22 January 2024
Sarah
United Kingdom1 review8.0“Nice hotel, would stay again”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
The bed was very hard and uncomfortable. I had a meal in the restaurant and although it was a good meal, it was very overpriced. Nearly £20 for a chicken burger - it was priced up as it was labelled as a local flavour
Good location, nice room
Stayed in January 2024
-
Reviewed: 21 January 2024
Tina
United Kingdom12 reviews8.0“Pleasant stay and would stay again but leave out the breakfast”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
- • Submitted via mobile
We went for the breakfast but we didn’t stop it was rammed and didn’t seen very organised, people everywhere and a very large queue waiting to get in for the breakfast
This hotel very clean. Good location. Friendly staff
Stayed in January 2024
-
Reviewed: 21 January 2024
Craig
United Kingdom2 reviews8.0“Very present we will return next year .”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Everything was ok
Stayed in January 2024
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