Sitting around but could of been cleaner

The staff were ok

Stayed in May 2024

Lift broke on our first full day and still wasn’t fixed by the end of our stay

Great food and bar, free upgrade to sea view room. brilliant value for money!

Stayed in May 2024

You had to reserve table in restaurant. Can’t check in till 3 but app people book from 11. App they are regulars

Parking was good

Stayed in May 2024

Room too small, no Aircon, window didn't open, very hot & sweaty bad two nights sleep...one cup between two people. Smallest TV ever.. toilet too small, very awkward to use the loo without pulling a muscle...not what I would call a free upgrade...very disappointed 😞

Friendly staff, comfortable restaurant

Stayed in May 2024

The room and especially the bathroom were very small. I was offered an upgrade for a small charge before arriving but having booked a double room with sea view I didn’t realise I needed it. Wish I’d taken them up on the offer now.

This was our first visit to the hotel. It exceeded our expectations in most things. The food was delicious and the night time entertainment was great. The staff were all lovely and a credit to the hotel.

Stayed in May 2024

The lifts weren't working, only the service lift and had to call staff to use it. Would be a lot easier if there was a toilet on the main floor Rooms very warm

Hotel was clean Friendly staff Food was lovely and always warm Great location

Stayed in May 2024

To long after dinner waiting for the entertainment could do with some bingo at weekends & to change the cabert same comedian & singer on all the time what about some tribute acts for a change up

Nice & clean comfortable hotel lovely staff the food was very good was very good value for money

Stayed in May 2024

Lift broken for most of our stay. Would have thought it could have been fixed quicker.

Great location and food was good

Stayed in May 2024

Coffee and hot chocolate Sofas need replacing in bar area Mattress ready for changing Would be nice to sit outside

Good size room Shower and bath Good choice of food Free parking Seating where you can look outside

Stayed in April 2024

Abrupt attitude of the dining room manager. Super efficient at his job but unfriendly. Rooms very clean but furniture looking tired.

Clean and friendly. A wide selection of dishes to choose from. Food well prepared and presented. Staff were attentive but thankfully unobtrusive.

Stayed in May 2024

Lift was out of order but the service lift was at the disposal of guests provided they went through reception

Good location for town and travel links

Stayed in May 2024

Couldn't get shower working properly !

Great choice of food for every meal - all good Room very comfortable and quiet.

Stayed in May 2024

All inclusive

Stayed in May 2024

With the lift being broken from the Saturday and still broken on the Monday when we left, it was hard for my husband who has COPD walking down to the toilets, but even harder walking back up the stairs...We were on the third floor so they took us up in the service lift at night. Staff did all they could to help, but think they should have 2 lifts.

All the staff were wonderful under the circumstances. (Lift was broken.). Good choices on the menu. Entertainment good.

Stayed in May 2024

The heat it was far too hot and the entertainment was far too loud we had to keep asking for it to be turned down when playing bingo

Food very good

Stayed in May 2024

Breakfast starts a little late at 8.30am

The food is very good. Entertainment was great. Staff are friendly and polite

Stayed in May 2024

If I was to be a bit picky I think the custard to the puddings was very watery and tasteless. It could do with more vanilla and thickening up. The rest of the meals were amazing. We'll done to the chef. The barman was always smiling and having a laugh with the customers. He really is the most hardworking guy.

The location. Comfort and the menu. The all-inclusive is value for money. Staff work hard to accommodate.

Stayed in May 2024

Not having bingo in the evening. And a 2 hour wait for entertainment. With nothing to do.

Food and staff were excellent. Hotel was spotless clean.and comfortable.

Stayed in May 2024

Our mattress felt as if I was going to fall out of bed every night, it was alright on my hubbies side, Having a step upto the bathroom in room, not good when I kept forgetting in the middle of the night. Only public toilets were downstairs.

The staff were all lovely and friendly. . The food was all delicious and plenty of it. There was entertainment every night. Only residents are allowed in hotel

Stayed in April 2024

Room had tilted bed.

I loved it, very friendly, food and entertainment we're fantastic🙂

Stayed in May 2024

Just the truck down to the toilets

The food as always was excellent great choice on the menu also the service was good ,staff very pleasant and obliging the bar staff were very efficient the room was a tad small but comfortable Will be staying again at the Claremont

Stayed in March 2024

Nothing stood out which speaks volumes about the hotel

Staff excellent food good the evening meal choices excellent

Stayed in April 2024

No bingo at weekend

Comfy bed food friendly staff

Stayed in April 2024

The dining room to dark

Staff very friendly and helpful

Stayed in April 2024