Clayhanger Guest House 40-42 King Street, Newcastle under Lyme, ST5 1HX, United Kingdom
#5 of 9 hotels in Newcastle under Lyme
Guests' ChoiceBased on 812 hotel reviews
8.6Cleanliness
9.0
Comfort
8.9
Location
9.0
Facilities
8.6
Staff
9.6
Value for money
9.1
Free WiFi
9.0
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End of dialog contentReviewed: 21 May 2024
Paul
United KingdomSlight irritation from the fridge in the bedroom which made intermittent gurgling noise.
Great location close to centre and with easy car parking. Very friendly staff provided a warm reception. Good breakfast presented in a cheerful bright dining room.
Stayed in May 2024
Reviewed: 3 May 2024
Bolanle
United KingdomNone
I like the fact that I called their attention to change my room and they did that without hesitation and I was even given a better room.
Stayed in May 2024
Reviewed: 2 May 2024
Amie
United KingdomI was room 12, next to the main door. Everytime someone left it slammed (I understand fire doors) just when it was 3/4am and it woke me up wasn’t the best. Had to keep the curtains closed all the time due to looking at the court yard and everyone (I mean everyone) who walked past looked in. As a single female I didn’t feel very safe but closing the curtains helped!
Stayed for two nights, room was a double and with toilet. Really good stay. Unsure of the ladies name but when I arrived (11.30am due to meeting) she was so welcoming and let me book in early! Showed me how to get in and the gates, lovely women!
Stayed in May 2024
Reviewed: 28 April 2024
Distefano
United KingdomKevin was an amazing host. You can see how much pride he has in what he does. You could tell the room was freshly decorated and it was clean and perfect. The beds were so comfortable and everything was fresh. Had a brilliant night sleep.
Stayed in April 2024
Reviewed: 24 April 2024
Jeff
United Kingdomnothing
Breakfast was good but it would be better if offered on booking.com
Stayed in April 2024
Reviewed: 12 April 2024
Sandra
United KingdomGreat location for the town centre, very secure building. We had a room for 3 had a fridge with water in ,full size kettle and plenty of choice with tea and coffee. Lady who met us when we checked in was extremely friendly and explained everything we needed to know for our stay.
Stayed in April 2024
Reviewed: 5 April 2024
Haidee
AustraliaThe room was spacious and quirky with everything you could need for a few day stay. The staff were really friendly and helpful. Overall a lovely experience.
Stayed in April 2024
Reviewed: 6 March 2024
Matthew
United KingdomWifi was a bit slow and had to reconnect a few times.
Very convenient location and price. Felt very secure and comfortable.
Stayed in March 2024
Reviewed: 5 March 2024
Nick
United KingdomThere was nothing I didn't like. Maybe a wider selection for breakfast... but on this occasion it didn't matter. My cereal, coffee and scrambled eggs were perfect for a £5 charge.
The staff were so welcoming and helpful. A perfect fleeting stay. I was upgraded on arrival to a larger room at no extra cost and the facilities were as required. I would stay again if ever returning to Newcastle.
Stayed in March 2024
Reviewed: 4 March 2024
Mudamburi
United KingdomNothing really
Nice location, clean, comfortable and very friendly staff
Stayed in March 2024
Reviewed: 4 March 2024
Elaine
United Kingdomvery convenient for me as I needed to visit the hospital and was able to walk there. Free parking behind the house.
Stayed in February 2024
Reviewed: 23 February 2024
Olorunfemi
United KingdomAMBIENCE
FANTABULOUS
Stayed in February 2024
Reviewed: 23 February 2024
Nithin
United KingdomThey didn't open dining room to have my dinner.so I slept without having food
Clean Toilet. Good Mattress Notice free
Stayed in February 2024
Reviewed: 16 February 2024
Martin
United KingdomOn a main road but noise was minimal.
Now that's what I call a hotel! Fair price, nice area and the staff were brilliant! Polite, friendly and helpful but not overbearing. Hotel clean and comfortable. Thank you!
Stayed in February 2024
Reviewed: 11 February 2024
Welch
MaltaI truly enjoyed my stay at Clayhanger Guest House. The bedroom was so amazing fully stocked with everything to make myself drink's, The bed was very comfortable and to make thing's complete there was even a dressing gown for me to wear for my stay there. While I was in Stoke I had a problem and lost my phone in a taxi, Kevin the owner was truly unbelievable and without Kevin's help I would not have been able contact Uber, The taxi driver and locate my phone. For that I am truly grateful. I would recommend the Clayhanger guest House to everybody...
Stayed in February 2024
Reviewed: 8 February 2024
Mike
United KingdomShared bathroom and toilet
parking in front of property and lots of facilities nearby
Stayed in February 2024
Reviewed: 18 January 2024
Caroline
United KingdomIt was easy to locate and I didn't expect that level of cleanliness with a shared bathroom.
Stayed in January 2024
Reviewed: 12 January 2024
Holland
United KingdomN/A
Very nice place to stay! Very clean and tidy and spacious. Modern and warm with extra security.
Stayed in December 2023
Reviewed: 7 January 2024
Tracy
United KingdomNothing
Excellent value for money
Stayed in December 2023
Reviewed: 5 January 2024
Nicole
United KingdomNothing
Location was perfect and the staff were really friendly.
Stayed in December 2023
Reviewed: 25 December 2023
Richard
United KingdomThe door to my room was very difficult to open and shut...it needs some taking off as it is pushing against the carpet. As a consequence l had to slam the door shut and probably woke other guests with the noise.
Good location and room clean
Stayed in December 2023
Reviewed: 21 December 2023
Debra
United KingdomNothing
Location
Stayed in December 2023
Reviewed: 16 December 2023
Matthew
United KingdomClean, welcoming
Stayed in December 2023
Reviewed: 14 December 2023
Tom
United KingdomShared Bathroom but I knew this upon booking. Despite the bathroom being shared it was very clean
Far exceeded my expectations for the price
Stayed in December 2023
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