Because the hotel restaurant no longer opens in the evenings it was tricky finding somewhere nice to eat that was dog-friendly. Bedroom was cramped.

Great central location

Stayed in May 2024

Great bathtub, but things were a bit broken (couldn't set the temperature of the water)

Stayed in May 2024

There was no restaurant on the site though when originally booked was led to believe ther was. The food in the breakfast buffet was cold on first morning and there were no fried eggs available on the second morning. The lift was out of order. This was disappointing as it was one reason for making the booking.

Room was as good as expected when booked.

Stayed in May 2024

Their internet was down and some travellers depend on it.

The location was excellent and the tools were very clean.

Stayed in May 2024

Room needed some minor repairs, such as cracked floor tiles, paint work / plaster repairs however nothing major.

Breakfast was great, good choice.

Stayed in April 2024

There is no lift; The room was very poorly lit, and the window in the corner was too small. The breakfast was not very good at all - not very much fruit, and the bacon and cooked food was very fatty 🙁

We liked the bathroom. There was a great bath and shower, and nice toiletries

Stayed in May 2024

Lift ooo but not really a problem as we were on 1 st floor

Location, bar / restaurant

Stayed in April 2024

The room needed updating

The price, location

Stayed in April 2024

The breakfast in the morning was terrible for a scottish hotel

The room was ok, But from when we arrived on Friday afternoon there was a bundle of Dirty Towels laying in the corridor and still there on saturday morning on our departure CAR PARKING WAS OVER PRICED !!

Stayed in April 2024

breakfast was really poor other hotels provide much better breakfast. Would be a great hotel with better breakfast

Room and hotel decor

Stayed in April 2024

Price of Alcohol

Very comfortable , outstanding breakfast

Stayed in April 2024

The car park fee was disgraceful my husband is a blue badge holder and it's very painful for him to walk it cost us £15 to park, hotel parking should be free. This added to our cost so the deal we got cost us £15 more. It would be good if this was mentioned in the offer.

The location, the room was lovely and clean

Stayed in April 2024

Payment for the parking

Comfy

Stayed in April 2024

room a bit dated and furniture shabby

location , staff and food

Stayed in April 2024

Nothing

The bed had the best pillows I have slept on plus the comfortable bed meant I slept soundly. The location was great, very close to town, the castle and the train station. Staff were friendly and helpful and the hotel had an air of grandeur without the high prices. All in all well worth it.

Stayed in April 2024

We had no tv controllers in either rooms the first night and the young lady on reception when we checked in showed no interest in resolving the issue. The bartender came to our room and showed us how to manually use tv. Second day the receptionist was very helpful and said she would look into it and she personally fixed the problem and let us know it was resolved when she saw us coming in to the hotel. She had dark hair and might be called McKenzie ?? But super helpful unlike the blonde younger receptionist.

Location and breakfast was excellent

Stayed in March 2024

Very basic hospitality tray in room not luxury standard!

Location was very near to the sites I wanted to visit. Breakfast was excellent. Kind and helpful member of housekeeping staff. Room was nicely decorated and bathroom exceptional.

Stayed in April 2024

Parking charge £15 a night so parket in street. First room was small even more so with dogs, second room much bigger with bath but hot tap faulty, bed was on plinth with ridge witch you trip up in the dark floor was very sqeeky ,

Ideal location in the old part and pet friendly . Enjoyed the Breakfast.

Stayed in April 2024

Sad the restaurant wasn’t running

Stayed in April 2024

Bed was very uncomfy and very tired (rips on the base ) room was far to hot and could not turn it down it’s made my husband very unwell. Not much selection for breakfast had better breakfast in a holiday inn to be honest

It was close to the town

Stayed in April 2024

There is a little green led light that stays on when all the other lights are off. I'm not sure why it's there or if there is a way to turn it off. The radiant heater made cracking and popping sounds all night which made it very hard to sleep.

I love the location and the bar is very nice.

Stayed in April 2024

Not much. Some little details etc bottled water in rooms. Lack of socket outlets near bed. Restaurant not serving food.

Good central location

Stayed in March 2024

Parking fee is ridiculous. This by itself is enough to ensure we do not re-book here. Breakfast was poor. Croissants were not fully cooked with a stodgy middle. Only cooked option was via a hot buffet, which was not very good at all. There was dried-out lorne sausage, haggis and black pudding. Only egg option out was scrambled and this was rubbery. But more disappointing was a lack of warmth and engagement from staff. Everyone seemed somewhat detached and lacking any enthusiasm for the job. The attitude of 'I just work here' seemed to be applicable. Maybe we caught an unfortunate bad day to stay, but we are highly unlikely to give Colessio another opportunity

Convenient location. Room was spacious, bright and clean. Comfortable bed, walk-in shower. Iron and ironing board available in the bedroom. Plenty of plugs and charging locations in bedroom.

Stayed in April 2024

Grubby on stairs and some communal areas a bit of a dumping ground, smelled of damp. Bath tepid but shower hot.

Smart lobby, great location, friendly staff. Comfy bed. Quiet room.

Stayed in March 2024