7 Ness Walk, Inverness, IV3 5NF, United Kingdom
#43 of 50 hotels in Inverness
Guests' ChoiceBased on 2062 hotel reviews
7.0Cleanliness
7.4
Comfort
7.5
Location
9.3
Facilities
7.0
Staff
8.2
Value for money
7.2
Free WiFi
8.2
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End of dialog contentReviewed: 6 February 2024
Donald
United KingdomRooms are showing their age
Location
Stayed in January 2024
Reviewed: 6 February 2024
William
United KingdomGood location and price
Stayed in February 2024
Reviewed: 6 February 2024
Jill
United KingdomThe hotel was a bit shabby, loose and bouncy floorboards, areas in need of fresh paint, our room at the back of the hotel was very noisy (3 different sets of bin lorries between 7 and 8am on Monday morning all emptying large, noisy industrial bins, including glass bins). Housekeeping didn't make it to our room until almost 4pm by which time we had returned from our day out to chill for a whole before dinner so we didn't get our room properly turned over, just a top up of essentials. Having added an extra night through booking.com we lost our included breakfast on the original night and couldn't add breakfast to the second night. It wasn't possible to check on booking.com what was actually included after we added the second night and when we got to the hotel they couldn't amend the booking to what we had originally booked because it had been done through booking.com, so we would have had to pay full price both mornings for breakfast (nearly £50 in total) when the original difference in price between a room without and a room with breakfast was closer to only £10 a night when I had booked. We chose to eat elsewhere as a result.
The hotel has an absolutely wonderful location and was brilkiant for exploring inverness. The staff we interacted with were friendly. The mattress on the bed, although old, wasn't the worst we'd ever slept on and was better than expected.
Stayed in February 2024
Reviewed: 5 February 2024
Caroline
United Kingdomhard pillows and torn towel.
Central,clean, good location .
Stayed in January 2024
Reviewed: 5 February 2024
Andrew
United Kingdomcouldn't figure out heating, so room was cold
Loved everything except for the heating, which we couldn't figure out, so room was cold book room with river view as well worth the extra
Stayed in February 2024
Reviewed: 5 February 2024
Ian
United KingdomThe general condition of the Hotel required a lot of TLC
Room was clean and tidy but was need of TLC. Location was spot on as it was in the centre of the City Check in at Reception was easy and staff were cheery and welcoming Plenty of parking nearby as none onsite.
Stayed in February 2024
Reviewed: 4 February 2024
Ian
United KingdomRooms appear a little tired and please do away with the bath and install a decent shower facility.
Very convenient for our visit
Stayed in February 2024
Reviewed: 4 February 2024
Donald
United KingdomNothing important comes to mind.
My room and the hospitality came up to expectation.
Stayed in February 2024
Reviewed: 2 February 2024
Wapsss
FranceThere was some dirt marks on the mattress unfortunately.
The room was pretty spacy, the bathroom was good.
Stayed in February 2024
Reviewed: 30 January 2024
Charles
United Kingdomi wasnt happy they wanted a card details , even though i paid with cash ! thats why i use booking.com , so ill be avoiding ANY place that does that , i paid cash so should be end of dealings , not giving my bank details, so will be using somewhere where i pay first through you , as that is just wrong ! handing out card details to places , that i use cash to pay , so wont be back there .
it was fine ,
Stayed in January 2024
Reviewed: 30 January 2024
Christine
United KingdomThe location so near inverness town centre.
Stayed in January 2024
Reviewed: 29 January 2024
Sheila
United KingdomRooms a bit dated
Location
Stayed in January 2024
Reviewed: 29 January 2024
Michelle
United KingdomBed and Pillows were quite hard. Not a great night's sleep I'm afraid.
Staff lovely, very accommodating, room was nice, very clean. Food was lovey both in the bar and restaurant
Stayed in January 2024
Reviewed: 28 January 2024
Annette
United KingdomNot very good soundproofing.
Delicious, well presented breakfast.
Stayed in January 2024
Reviewed: 27 January 2024
Oksana
United KingdomCold
Place
Stayed in December 2023
Reviewed: 24 January 2024
Diane
United KingdomHotel a bit sad in parts . Couldn't get parked in recommended car park , but busy time of year.
All staff were very attentive Special thanks to waiters .£55 for twin room & Breakfast ..great value.
Stayed in December 2023
Reviewed: 23 January 2024
Aditya
AustraliaRoom was tiny
Great location and value for money. Good breakfast.
Stayed in January 2024
Reviewed: 22 January 2024
Melissa
United KingdomIt just needs a update but everything was great
Everything couldn’t go wrong with the price with breakfast included
Stayed in January 2024
Reviewed: 19 January 2024
Sandra
United KingdomFriendly helpful staff
Stayed in January 2024
Reviewed: 19 January 2024
Sandra
United KingdomBreakfast could have been much hotter the first morning no bacon?
The Breakfast had a great selection
Stayed in January 2024
Reviewed: 18 January 2024
David
United KingdomCleanliness was an issue bit swiftly corrected
Excellent location for city centre
Stayed in November 2023
Reviewed: 16 January 2024
Stephen
United KingdomRoom was cold and bathroom even colder
Location good
Stayed in January 2024
Reviewed: 16 January 2024
Gabriela
ArgentinaThe hairdryer was not in the best conditions, was difficult to use
The location was great just in front of the river. Also there is a public parking space just next to the hotel in the street that is only 2 pounds is you park there before 5pm
Stayed in January 2024
Reviewed: 14 January 2024
Deborah
United KingdomLocation ideal, Breakfast excellent, Room, comfy bed, hot shower, lovely towels.
Stayed in January 2024
Reviewed: 13 January 2024
Michael
United KingdomQuite a few old cobwebs on the top of the bathroom window and the ceiling
Welcoming, polite staff
Stayed in January 2024
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