Ryder House, Holywell Hill, Saint Albans, AL1 1HG, United Kingdom
#8 of 40 hotels in Saint Albans
Guests' ChoiceBased on 1707 hotel reviews
8.3Cleanliness
9.0
Comfort
9.0
Location
9.4
Facilities
8.3
Staff
9.1
Value for money
8.2
Free WiFi
8.7
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End of dialog contentReviewed: 6 November 2023
Heidi
United KingdomBreakfast not included in cost, was quite expensive not to include breakfast
Staff and decor, location
Stayed in November 2023
Reviewed: 3 November 2023
Isobel
United KingdomSome noise from the street was audible during the night.
Great location and very comfortable. Very pleasant and welcoming staff.
Stayed in October 2023
Reviewed: 2 November 2023
Naina
United KingdomThe location was perfect. The staff exceptional!
Stayed in October 2023
Reviewed: 31 October 2023
Paul
IrelandA very long wait to get a taxi. I assumed that there'd be a local operator that would've been used but it took about 30 mins just to get an early taxi.
Great Location and nice to have a bar.
Stayed in October 2023
Reviewed: 30 October 2023
Karen
United KingdomThe pillows were awful for me. Far too soft. Struggled to settle. Didn't like the chair. A bit hard not comfortable. A shower mat would have been helpful. Some disposable slippers would have been welcomed. Fill the tea tray. Some people don't need rooms serviced every day. Double the milk or even triple and tea. I think it is not an unreasonable request for customers staying more than one day.
Loved the decor. Accessibility. Good spacious room. Spotless. Good location. Great staff. Lots of charging points. Sockets. Storage. Bed was super comfy. Not the pillows for us
Stayed in October 2023
Reviewed: 28 October 2023
Steve
GuernseyExcellent breakfast and no surprise it was an award winner. Lovely staff.
Stayed in October 2023
Reviewed: 23 October 2023
Richard
South AfricaNeed a gym
I was pleasantly surprised . The standard of the Hotel overall is very good.Would have liked to have a small gym to use.
Stayed in October 2023
Reviewed: 22 October 2023
Mechem
United KingdomNot enough tables for breakfast in quite a big room that could take more.
Comfortable rooms, clean and in a great location.
Stayed in October 2023
Reviewed: 18 October 2023
Alison
United KingdomDisappointing breakfast. No decaf coffee apart from a sachet. Tea bag disintegrated on contact with water, so undrinkable. My sister had the vegetarian cooked breakfast. Sausages of a poor quality and very dry scrambled eggs.
Location superb, so close to everything. Staff exceptional, seeing immediately to your every need. Very quiet room.
Stayed in October 2023
Reviewed: 16 October 2023
Jason
United KingdomAs above
Breakfast was excellent, location amazing, couldn't be better for exploring St Albans. Only thing could have been better were the beds, keep hurting our legs on the bottom were it over hung and the put up bed for the kids wasn't the best.
Stayed in October 2023
Reviewed: 14 October 2023
Stephen
United KingdomNo mirror about dressing table, parking too far away, cleaners noisy in morning 0700
Comfortable
Stayed in October 2023
Reviewed: 14 October 2023
Liz
United KingdomCar park bit far
Room
Stayed in October 2023
Reviewed: 11 October 2023
Mark
United KingdomRequire more tea and coffee into room with biscuits. Fridge would be good too.
Location breakfast bathroom and staff
Stayed in October 2023
Reviewed: 11 October 2023
Peter
United KingdomParking is extremely limited, although off road drop off is possible. There is however free, gated parking about an 8 minute walk from the hotel.
The staff welcome and service generally was exceptional. The room was very comfortable and well appointed - the major refurb was in the past couple of years. The location is just a few minutes walk from the City and the Abbey.
Stayed in October 2023
Reviewed: 9 October 2023
Francine
United KingdomThe hotel was lovely and clean but some of the staff were abrupt /rude
St Albans is lovely the hotel was central to all the bars and restaurants
Stayed in October 2023
Reviewed: 3 October 2023
David
United KingdomHandy location
Stayed in October 2023
Reviewed: 1 October 2023
Samantha
United KingdomA little more expensive than other options we considered but absolutely worth the comfort of the room, the friendly staff and breakfast.
Comfy bed, spacious room. Lovely shower. Breakfast was perfect
Stayed in October 2023
Reviewed: 26 September 2023
Barbara
United KingdomBiscuits and more tea bags on the hospitality tray please
We stay here all the time as we have family near by. This is by far the best hotel at this price.
Stayed in September 2023
Reviewed: 24 September 2023
Kelly
United KingdomGorgeous building, delicious breakfast. Rooms clean and tastefully decorated.
Stayed in September 2023
Reviewed: 23 September 2023
John
United KingdomLimited parking
Comfortable beds. Friendly staff
Stayed in September 2023
Reviewed: 22 September 2023
Akhter
BangladeshDidn't notice any flaws.
The location. Front desk great hospitality rendered. Free parking!!
Stayed in September 2023
Reviewed: 18 September 2023
Kasenya
United KingdomDisclaimer *written by a northerner* Staff were not the most friendly or helpful, morning staff more so than the people who checked us in. Maybe we just got the wrong end of the stick but we all had independent experiences with different people and each of us said, it was either awkward, defensive or just unfriendly.
Great decor and amenities
Stayed in September 2023
Reviewed: 18 September 2023
Jane
AustraliaThe of site parking was a little bit of a bother.
Nice combination of old public spaces and well planned new bedrooms with large comfortable beds and pillows. Wonderful location very close to the cathedral and moderately priced.
Stayed in September 2023
Reviewed: 15 September 2023
Alp
United KingdomAir con wasn't working in the bedroom, but arrived late at night so didn't report until check out Breakfast service was a little slow Apart from that a great location, clean and good hotel
Stayed in September 2023
Reviewed: 9 September 2023
Louisa
United KingdomOnly criticism is the coffee.
Easy check-in, clean modern room.
Stayed in September 2023
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