Ballacutchel Road Mount Murray, Douglas, IM4 2HT, United Kingdom
#6 of 20 hotels in Douglas
Guests' ChoiceBased on 1233 hotel reviews
8.6Cleanliness
9.2
Comfort
9.2
Location
8.9
Facilities
9.0
Staff
9.2
Value for money
8.4
Free WiFi
8.3
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End of dialog contentReviewed: 4 May 2024
Sue
United KingdomNothing
Lovely big rooms, clean and well furnished, daily maid service included. Excellent laundry service at extra cost.
Stayed in April 2024
Reviewed: 26 April 2024
Roger
United KingdomRoom was excellent.
Stayed in April 2024
Reviewed: 26 April 2024
Mark
United KingdomHotter food
Lots of choice and really good quality food but unfortunately only warm from serving bowls.
Stayed in April 2024
Reviewed: 25 April 2024
Michael
Isle of ManN/A
The food was good, the outstanding customer service. Very peaceful and quiet. We used the pool which was lovely.
Stayed in April 2024
Reviewed: 24 April 2024
David
United KingdomExcellent hotel with a great restaurant
Stayed in January 2024
Reviewed: 22 April 2024
Richard
United KingdomNothing
All good
Stayed in April 2024
Reviewed: 21 April 2024
Ann
United KingdomDinner choices
The breakfast was fine with plenty of choice and staff very helpful.We thought the dinner prices were a bit high considering no vegetables were included but additional.
Stayed in April 2024
Reviewed: 20 April 2024
Dianne
United KingdomUnfortunately the 4 poster room 212 was quite cold at times ( 2 outside walls, 2 windows, a large room and so it took the heating a while to kick in). Would be great if the swimming pool could be open slightly earlier.
Lovely young woman with glasses at breakfast - very accommodating. Undercover drive-in helpful for bad weather.
Stayed in April 2024
Reviewed: 20 April 2024
Joe
United KingdomGreat location and superb facilities
Stayed in April 2024
Reviewed: 19 April 2024
Williams
United KingdomNothing. Availability of simple bar meals in the evenings would be good as an option in addition to the two restaurants.
Lovely room and very comprehensive buffet breakfast. Not the cheapest hotel but very much worth it. Great facilities and a swimming pool too.
Stayed in April 2024
Reviewed: 19 April 2024
Kari
United KingdomNothing.
Beautiful hotel. Very polite staff. Amazing food. If we visit Isle of Man again we will definitely be back! Thank you.
Stayed in April 2024
Reviewed: 13 April 2024
Sarah
Isle of ManAll good x
Relaxing, staff are lovely, breakfast was fantastic
Stayed in March 2024
Reviewed: 7 April 2024
Della
United KingdomNo complaints.
Lovely hotel, set in lovely location. Loved the Spa, nice and relaxing. Staff were exceptional. Would highly recommend.
Stayed in April 2024
Reviewed: 5 April 2024
Sandra
Isle of ManThe pool
Stayed in March 2024
Reviewed: 3 April 2024
Adele
United KingdomGreat lots on offer well Laid out and also did my bespoke request - very nice
Stayed in March 2024
Reviewed: 2 April 2024
Nicholas
United KingdomRestaurant prices were quite high and the gym opening hours a bit restrictive, compared to the pool opening hours.
Really amazing facilities, great golf course and overall location. The restaurant menu was particularly good too!
Stayed in March 2024
Reviewed: 1 April 2024
Kayleigh
United KingdomIt's quite expensive for what it is
Clean room, amazing breakfast, lovely staff
Stayed in April 2024
Reviewed: 1 April 2024
Christopher
Isle of ManBreakfast smoked bacon
breakfast good, did not like smoked bacon
Stayed in March 2024
Reviewed: 30 March 2024
Sarah
United Kingdomnothing
lovely country location with golf course access near to Douglas and the bus
Stayed in February 2024
Reviewed: 25 March 2024
Kim
United KingdomThe only improvement I could think of for my room was a hand held shower in the bath to clean paws off, but everything else was so well thought of and supplied perfectly. I might have liked to see a few more lighter bite choices for evening meals, but the food I had was very tasty.
The dog friendliness of this hotel was fantastic! It is a beautiful hotel which I wasn't excluded from with my fur-babies. The room had a patio door to the open garden area for dogs and this was brilliant, we were made to feel extremely welcome. Breakfast and restaurant areas all lovely and inviting. Very comfortable, clean room. House-keeping staff very helpful with topping up supplies. Pool area and Spa was a great area to visit on the rainy afternoon I was there. I would like to thank the owner and its staff for making this trip away possible, we really enjoyed the Isle of Man and have recommended this place to all my friends.
Stayed in March 2024
Reviewed: 19 March 2024
Karen
United KingdomI can't think of anything I didn't like.
This is a great hotel for a break away. Staff were very friendly, welcoming and helpful. The room was a great size and comfortable with a lovely view. Being set away from the main bustle of the town made it a relaxing and peaceful place to stay. Breakfast was excellent. A good selection of fresh and tasty food.
Stayed in February 2024
Reviewed: 16 March 2024
Anna
United KingdomOnly one criticism and that is I don’t like my tea coming from a flask as its taints the tea. Asked for a teapot and they couldn’t be more helpful
Free parking, not far from the airport, swimming pool, free breakfast, friendly staff
Stayed in March 2024
Reviewed: 15 March 2024
Rachelle
Isle of ManWe have a lovely and excellent stay in the hotel. Our room is so perfect to stay. Facilities are superb. We enjoy the pool and lovely place.Food was delicious, breakfast was amazing with a perfect view. Staff are friendly and accomodating. We definitely gonna comeback and recomend the Hotel.
Stayed in March 2024
Reviewed: 15 March 2024
Nev
United KingdomA little out of the way
Clean and friendly
Stayed in March 2024
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