Nothing.

Great location. Perfect for the stay I was after. Very friendly staff. Lovely surprise to get a free welcoming drink also.

Stayed in March 2024

Nothing to dislike. No gym but we knew that

It’s next to the beach, clean and does good food with breakfast inclusive. Staff are lovely and it’s a real relaxing place

Stayed in March 2024

The only fault if I had to find one was that the bed had noisy springs.

Beautifully modern & clean, friendly staff, Amazing view. Loved the complementary glass of fizz on arrival & a great full breakfast included in the price.

Stayed in March 2024

Great location and well kept and clean

Stayed in January 2024

breakfast was very nice. very clean place. bed slightly uncomfortable

Stayed in March 2024

A little out of the way for us, but overall a great hotel.

Really clean and staff were excellent

Stayed in March 2024

Our mattress was uncomfortable so didn't get the best nights sleep but the hotel more than made up for it we would stay again.

The view from our room was amazing and the staff were all lovely,the food in the restaurant was well priced and very good.

Stayed in March 2024

Nothing

Wonderful breakfast Amazing view from bedroom Largest bed ever seen

Stayed in February 2024

Such a friendly place - everyone, without exception, was friendly and warm.

Stayed in March 2024

Nothing..all good

Absolutely lovely stay..

Stayed in March 2024

Going to be a regular I think.

Stayed in February 2024

The room looked a bit like it was half way through a make over. Some parts nicely decorated but some bits very worn, the bathroom door was really battered and the bed itself looked a little sorry for itself. There was also a lot of cobwebs around the ceilings/ corners

The location is great, really cute spot and easy to find. The restaurant was really nice and we only had the breakfast but the quality was superb. All the staff we spoke to were really helpful and lovely, I'd definitely come back again as great value for money.

Stayed in February 2024

Toilet roll in room 2 wasn’t put out on the holder, but I found it inside the bathroom closet. Tap in sink no hot water. Needs to be looked at.

Spacious room, warm & lovely seaside view. Hotel restaurant nice place to work & have a coffee. Breakfast excellent - eggs Benedicts v good & attentive staff & nothing was too much trouble.

Stayed in February 2024

Couldn't get normal tv channels like itv1 etc. Could do with a shower screen as floor gets very wet when showering.

Nice large sea facing room. Lovely and warm . Bed was very comfortable.

Stayed in February 2024

We were first given a room in the annexe, that was fine, plenty of room, tons of storage space. Then we unpacked everything, we even had a cup of coffee, then we checked the wi-fi ! The only problem was the free wi-fi stretched to the main hotel only, we would never have booked if we'd been told that. I immediately went to reception, and told them the same, whereby we were swiftly offered a room in the main building. It was a total pain in the proverbial to repack, move, then unpack again. Not a good start. I think this should be made clear on the hotel information, as the information sheet in the annexe even gave the wi-fi passcode. If you need wi-fi, don't book the annexe.

The breakfasts are amazing, I tried three choices from the menu, smoked haddock and poached eggs, full English, and eggs Benedict. The haddock won, 'fins' down. The evening meals we had were reasonably priced, well presented and good VFM. Our room, *9 (see below), was comfortable and warm, though it could have done with a little more storage space, or at least a shelf. The television was a little confusing to use, but once mastered there was plenty of choices to watch, much needed as rain stopped play. Location ideal for us as we were checking on our caravan at Country View just down the road.

Stayed in February 2024

felt the springs in the mattress very cold toilet lid :)

the view through the window is enchanting, the food is delicious, the staff is very helpful

Stayed in February 2024

It was all good clean, nicely decorated no issues at all.

A refurbishment to a high standard has been undertaken for this three star hotel at Sand Bay. It was very comfortable, the evening meal and breakfast were both excellent. Staff lovely and friendly and very efficient. The hotel even catered for wheat free (includes gluten free). Very impressed and we will return.

Stayed in February 2024

Could hear the people in the next room but unsure how they fix that! Sink was a little small but this didn’t ruin the experience & was usable for the time we were there.

The hotel was clean & modern. Greeted by staff & offered a complimentary welcome drink. Room was comfortable, bathroom clean with a beautiful rainfall shower. Smart TV. Room was warm & there was a great fan in the wardrobe which we found useful as we did find it too warm at night. Breakfast offer was brilliant & was very impressed by the range of hot options included as well as continental. Good location to visit Weston Super Mare but a quieter spot to spend the night. Beautiful beach literally on the other side of the road, hope to come back & enjoy this in warmer months.

Stayed in February 2024

Bed mattress needs updating. Could feel the springs.

Very nice and clean. Lovely bathroom and shower was very good. Staff very nice and helpful. Good breakfast.

Stayed in February 2024

Other residents were very noisy

Friendly staff and very clean

Stayed in February 2024

Bathroom smelt strange

Breakfast Restaurant Location

Stayed in February 2024

The bedroom was small.

Warm, clean and a large restaurant.

Stayed in February 2024

Bed soft & lumpy

Location Friendly helpful staff Good food Beautiful sea view

Stayed in February 2024

Pillows not comfy

Great location.excellent breakfast. Warm and cozy

Stayed in February 2024

Nice decor. Excellent shower and bathroom. Clean and new.

Stayed in February 2024