Reviews of Copthorne Hotel Newcastle 4 stars
The Close, Quayside, Newcastle upon Tyne, NE1 3RT, United Kingdom
#25 of 58 hotels in Newcastle upon Tyne
Guests' ChoiceReview score
Based on 5361 hotel reviews
8.2Score breakdown
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Cleanliness
8.7
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Comfort
8.7
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Location
9.3
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Facilities
8.2
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Staff
9.1
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Value for money
8.3
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Free WiFi
8.2
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Reviewed: 15 May 2024
Robert
Sweden10 reviews8.0Very good- • Leisure trip
- • Couple
- • Club Double Room
- • Stayed 1 night
- • Submitted via mobile
Breakfast could have more vegetarian and bread options.
View from 5th floor.
Stayed in May 2024
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Reviewed: 14 May 2024
Djgr33r
United Kingdom6 reviews8.0“Perfect for an overnight stay in Newcastle”- • Leisure trip
- • Couple
- • Club Double Room
- • Stayed 1 night
Wish we had a balcony
Very good value for money. River view excellent.
Stayed in May 2024
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Reviewed: 14 May 2024
Stephen
United Kingdom4 reviews7.0“Great weekend in a conveniently located spot, though rooms could do with aircon and refurb.”- • Leisure trip
- • Couple
- • Club Double Room
- • Stayed 2 nights
It was a warm weekend, but the rooms do not have air conditioning, so it was very uncomfortable. Despite being pitched as superior, the club rooms are quite tired and would benefit from a refurb. Also, the river view rooms on the club floor have the view spoilt a bit by the canopy that sticks out from the hotel.
The location is fantastic. Right on the quayside and minutes walk from bars, restaurants and attractions. The public areas are light and airy, and the bar ha great position overlooking the river. The city centre is not far either. Checking in and out was a straightforward experience. The car park is secure.
Stayed in May 2024
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Reviewed: 14 May 2024
F
United Kingdom17 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
Bathroom needs updating.
Friendly staff , Clean room with lovely view
Stayed in May 2024
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Reviewed: 14 May 2024
Dale
United Kingdom7 reviews8.0“Rooms nice with small balcony a bonus. Quite noisy with trams passing close over nearby bridge.”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
Extend breakfast time to 10.30am. Would not book hotel again because of this.
Didn't have breakfast, finish time too early for our liking.
Stayed in May 2024
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Reviewed: 14 May 2024
William
United Kingdom2 reviews8.0“comfortable bed, evening meals, nice.”- • Leisure trip
- • Couple
- • Club Double Room
- • Stayed 5 nights
Noise from the metro train,
Nice staff very helpful. great breakfast
Stayed in May 2024
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Reviewed: 14 May 2024
Ian
United Kingdom4 reviews7.0“A very clean hotel with friendly staff. It could just do with modernising the rooms”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
The rooms are a little old fashioned. On a very warm weekend there is no air conditioning in the room which made sleeping a little bit uncomfortable. For some reason we heard the metro train crossing the bridge over The Tyne. Which again disrupted our sleep.
The location of the hotel is brilliant as The Quayside is very close by. Parking the car was very easy. The staff were very friendly and helpful. A very clean hotel
Stayed in May 2024
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Reviewed: 13 May 2024
Libby
United Kingdom22 reviews7.0“Satisfactory.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
Dated. Bathroom really needs refurbished.
Location. Spacious room. Car parking.
Stayed in May 2024
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Reviewed: 13 May 2024
Catriona
United Kingdom3 reviews1 helpful vote7.0“Ladies weekend away”- • Leisure trip
- • People with friends
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Outside sitting area wasn't clean and you couldn't sit on any seats without getting dirty.. balcony needed a clean. Bathroom needs upgrading. Low toilet seat and a shower curtain.
Breakfast was nice. Good location for quayside. Nice view in room.
Stayed in May 2024
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Reviewed: 12 May 2024
Thera
Netherlands21 reviews8.0“Enjoyed it”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
The curtains doesn't work well
The view from the room, sitting in nice chairs and the spaciousness of the room.
Stayed in May 2024
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Reviewed: 12 May 2024
David
United Kingdom9 reviews1 helpful vote8.0“Nice hotel Great view nice position.”- • Leisure trip
- • Couple
- • Club Double Room
- • Stayed 1 night
The breakfast good but went for cup of tea no water in boiler. went to cornflakes none there ran out. Had to ask for , Went to hot breakfast table no plates had to ask for plates. Think i must have arrived after a coach trip. staff did try to fill up ,But some what annoying for my peacfull breakfast.
Lovely room large in size. shower nice views across the tyne.water in the fridge very nice.Helpfull on reception. Great parking.
Stayed in May 2024
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Reviewed: 12 May 2024
Neil
United Kingdom2 reviews8.0“Great stay would use again”- • Leisure trip
- • Couple
- • Executive Suite
- • Stayed 1 night
- • Submitted via mobile
Rooms are a little tired
Location was excellent staff were friendly and helpful
Stayed in April 2024
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Reviewed: 12 May 2024
Allen
United Kingdom14 reviews7.0Good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Was too hot even with air con and a fan in room
Views fridge in room
Stayed in May 2024
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Reviewed: 11 May 2024
Shane
United Kingdom20 reviews1 helpful vote8.0“Very good but not perfect.”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Bathroom was a little dated, with old fittings and cracked tiles. Text and email at 08:00 enquiring when I was checking out. Almost felt like they wanted me out of the hotel. Air-conditioning was noisy and did not work.
Large, clean and spacious room. The view over the river Tyne was fantastic. The bed was comfortable and the hotel was very quiet. It had a great location and check in was swift.
Stayed in May 2024
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Reviewed: 11 May 2024
Charles
United Kingdom7 reviews8.0“A good place to stop over in Newcastle”- • Leisure trip
- • Couple
- • Club Double Room
- • Stayed 2 nights
- • Submitted via mobile
Car charge as a resident.
Location , value for money, food.
Stayed in May 2024
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Reviewed: 11 May 2024
Steven
United Kingdom27 reviews9.0“Very good”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Great hotel, large room , lovely view great location
Stayed in April 2024
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Reviewed: 10 May 2024
Gillian
United Kingdom32 reviews1 helpful vote8.0“Great location and great staff.”- • Leisure trip
- • Couple
- • Club Double Room
- • Stayed 1 night
- • Submitted via mobile
Upgraded to a club room, lovely views but not really worth the extra and never received the promised drinks voucher for the hotel bar.
Great location ideal for the Utilita arena, easy convenient parking, friendly welcoming staff.
Stayed in May 2024
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Reviewed: 10 May 2024
Caroline
United Kingdom1 review9.0“Excellent hotel, would highly recommend. Will definately return.”- • Leisure trip
- • Family with young children
- • Club Double Room
- • Stayed 1 night
Excellent location, very clean, excellent views and fantastic staff. A special thank you to Sam on reception who went above and beyond, very helpful. Thank you!
Stayed in May 2024
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Reviewed: 9 May 2024
Lorraine
United Kingdom3 reviews8.0“Warm and friendly place to saty and great location for Sunday Market”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
The walk up and down Dean Street!!
It was a lovely hotel but it is a bit tired and needs updated .. noticeable changes but not everywhere, we still had old pine panelling etc in room not an issue but needs updated Wouldn't stay again as its too far away from everything and prefer up nearer centre as the walk down and back a few times a day is a killer.. All staff were lovely at reception and very informative .. 👍
Stayed in May 2024
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Reviewed: 9 May 2024
Raymie12
United Kingdom3 reviews1 helpful vote7.0“Great location”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Hotel a bit tired
Lovely big rooms, excellent location
Stayed in May 2024
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Reviewed: 8 May 2024
Shona
United Kingdom15 reviews8.0“Great location and would visit again”- • Leisure trip
- • Family with young children
- • Club Double Room
- • Stayed 1 night
- • Submitted via mobile
Bathroom a little tired but very clean
Great view over the Tyne.
Stayed in May 2024
-
Reviewed: 7 May 2024
Fiona
United Kingdom1 review8.0“Comfortable room and excellent outlook - shame about the weather!”- • Leisure trip
- • Solo traveller
- • Standard Twin Room
- • Stayed 1 night
Although the room was clean and comfortable, the decor and furniture were a little tired and would benefit from a bit of updating. Public areas were better presented.
View over the river was excellent. Location was good for access to town. The weather was awful which slightly spoiled the plan for quayside meal and drinks but great alternative found.
Stayed in April 2024
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Reviewed: 6 May 2024
Sylvia
United Kingdom12 reviews9.0“Very comfortable”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Check in earlier
Comfortable bed
Stayed in May 2024
-
Reviewed: 6 May 2024
Sue
United Kingdom37 reviews4 helpful votes9.0“Great hotel, central location”- • Leisure trip
- • Couple
- • Club Double Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Lovely location, very clean well kept hotel. Room big with view of the river, staff very friendly.
Stayed in May 2024
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