Mulberry Green, Harlow, CM17 0ET, United Kingdom
#5 of 15 hotels in Harlow
Guests' ChoiceBased on 2297 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
8.6
Facilities
8.1
Staff
8.9
Value for money
8.3
Free WiFi
6.7
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End of dialog contentReviewed: 28 May 2024
Nigel
United KingdomOccasionally staff were overstretched and there was a wait for food or drinks. However, this was not excessive just mildly frustrating.
Friendly staff, nice environment, good food and drinks. All round excellent experience.
Stayed in May 2024
Reviewed: 24 May 2024
Alan
United KingdomThe food wasn’t the best
Friendly staff
Stayed in May 2024
Reviewed: 22 May 2024
Mary
CanadaThe lighting in the room was rather poor. Ground level facing the car park meant keeping the curtain closed most of the time. The hot tap in the bath was running all the time.
Breakfast and other meals were very good (especially the sticky toffee pudding!) and the pub had Black Sheep draught beer, a favourite.
Stayed in May 2024
Reviewed: 12 May 2024
Paul
United KingdomNil
Nice pub Location
Stayed in May 2024
Reviewed: 11 May 2024
John
United KingdomNothing
Room was very comfortable just as it has been in the past
Stayed in May 2024
Reviewed: 11 May 2024
Brenda
CyprusNothing
What a little gem!! Perfect location for Stansted. The hotel totally exceeded our expectations. The food in the restaurant for both dinner and breakfast was great.
Stayed in May 2024
Reviewed: 9 May 2024
Ruth
United KingdomOne of the lights didn’t work above the main mirror, poor lighting to do makeup. The windows for security I presume only opened about one inch although a fan was provided in the summer without any air conditioning the rooms I’m sure would be too warm, although when we stayed in May it was acceptable
Rooms were comfortable and nicely decorated and quiet. The breakfast was conveniently served at the pub next door
Stayed in May 2024
Reviewed: 7 May 2024
Chris
United KingdomThe car park was very busy when we arrived and we struggled to find a space. Also no-one was in Reception when we arrived and we had to wait 10 mins to check in. The bar was under staffed and we had to wait in a queue for 15 mins to be served.
The room was very nice and the staff were very welcoming in both the hotel and the restaurant and bar. The food was also very good. The staff was also very helpful when we left something behind and held it for us to collect a couple of days later, for which we were very grateful.
Stayed in May 2024
Reviewed: 7 May 2024
Chris
United KingdomBreakfast finished at 9am which was a bit inconvenient for us. There was also some miscommunication between the bar and the hotel parts of the business which became a little confusing when paying the bill.
The room was an ideal size for our needs and the staff were really hospitable.
Stayed in May 2024
Reviewed: 6 May 2024
Susannah
United KingdomNA
Quiet, facilities, bar restaurant, friendly staff
Stayed in May 2024
Reviewed: 30 April 2024
Edward
United StatesJust a little more care required in the maintenance of the hotel. Wallpaper is peeling in spots on the staircase.
Stayed in April 2024
Reviewed: 25 April 2024
Alison
United KingdomBreakfast was not quite up to the standard of the rest of our stay - would have preferred a bigger, better quality breakfast buffet selection rather than the cooked to order hot food. The food and the service were OK, nothing to complain about, but just not at the same level as the accommodation and dinner.
We had been warned by our local friends to expect the worst, based on experiences in the past, but they were very wrong:, the Green Man was a really pleasant surprise. It has been fully renovated, and the decor is fresh and welcoming. The staff were very helpful and warm, and really made us feel at home. Our dinner in the restaurant also exceeded expectations. It was fairly standard pub food but well-prepared, plenty of choice for those in our group with food allergies, and all served with a smile.
Stayed in March 2024
Reviewed: 24 April 2024
Christine
United Kingdomwould have liked a telephone in my room. would have liked someone to provide tea at breakfast.
Bed comfortable, shower efficient, breakfast very good.
Stayed in April 2024
Reviewed: 23 April 2024
Shaun
United KingdomThe rump steak and chicken on the mixed grille overcooked and tough.
Staff were very pleasant, interested and efficient. Bedroom and mattress very comfortable.
Stayed in April 2024
Reviewed: 23 April 2024
Dave
United KingdomThe staff went above and beyond to accommodate our needs for my mother inlaw who has dementia and we needed rooms close to each other and at short booking notice they were very helpful 😀
Stayed in April 2024
Reviewed: 21 April 2024
Lorenzo
ItalyThe somewhat labyrinthine building can make it hard to find your way back to your room at night, when there's no one to ask. The signage could be better, but this is a very minor quibble.
Excellent value, with helpful, friendly staff, a very good restaurant with an imaginative wine list and range of local beers. My room was very comfortable and the large garden invites a relaxing stroll.
Stayed in January 2024
Reviewed: 19 April 2024
Sarah
United KingdomWell appointed and modern looking
Stayed in April 2024
Reviewed: 15 April 2024
Brian
United KingdomAll good
Clean and comfortable. Staff very helpful
Stayed in April 2024
Reviewed: 15 April 2024
Beverley
United KingdomBeautifully situated, garden area was absolutely lovely, plenty of parking.
Stayed in April 2024
Reviewed: 15 April 2024
Rosemary
United KingdomWe had no sink plug so had to ask reception for one. This was obtained so we were pleased
The food and staff were brilliant
Stayed in April 2024
Reviewed: 12 April 2024
Griffiths
United KingdomNothing
Location, room and food
Stayed in January 2024
Reviewed: 8 April 2024
Pippa
United StatesCouldn't open window, regulate temperature
Comfortable bed and pillow
Stayed in April 2024
Reviewed: 6 April 2024
Peter
FranceSome breakfast menu items not always available, and not always as described e.g. missing raspberries, spinach. Temperamental coffee machine.
Very clean, comfortable rooms. Excellent facilities.
Stayed in April 2024
Reviewed: 4 April 2024
Bentley
United KingdomNot being able to open the coffee sashes, a bit slippery in the shower.
Lovely clean and comfortable bed and quiet
Stayed in March 2024
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