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Reviews of Cosy Caroline's

14 Ross Street, Plymouth, PL2 1DN, United Kingdom

#42 of 47 B&Bs and Inns in Plymouth

Guests' Choice

Review score

Based on 45 hotel reviews

7.3

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.0

  • Location

    7.9

  • Facilities

    7.4

  • Staff

    7.9

  • Value for money

    8.2

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Showing 1 – 25

  • Reviewed: 17 September 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 7 nights

    microwave old could not find switch for cooker, and could get quite noisey at night

    Stayed in September 2023

  • Reviewed: 18 August 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    The house is indeed cosy, and beautifully decorated. The little garden is filled with a variety of plants and flowers, and was a great place to relax after work.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    8.0
    A Cosy Room
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    I was left alone to do my own things and it was easy to get to the City Centre with regular buses from outside the door.

    Stayed in August 2023

  • Reviewed: 26 July 2023

    8.0
    Good value for money and served it’s purpose -
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Door didn’t have a lock, was a little difficult to contact owner to get access and drop off key

    Value, comfortability. Was a nice little room and served it’s purpose perfectly for me.

    Stayed in July 2023

  • Reviewed: 29 May 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bedroom and Bathroom didn’t lock.

    comfortable, easy access

    Stayed in May 2023

  • Reviewed: 17 March 2023

    8.0
    Well worth it!
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Facilities, location, excellent value for money, good host

    Stayed in March 2023

  • Reviewed: 2 June 2024

    3.0
    Poor
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I booked this accomodation for 2 nights. The first evening I arrived I waited for 2 hours outside the property with no lock box code to get keys.i had traveled from Ireland. Finished work and Nobody answering the phone to me. Then had to book a hotel for the night for extra expense on me with no refund. A joke. And when she did contact me at 8 o'clock that evening said she was too busy at a food festival. Got the key code for the second evening but it was a terrible experience. All round not great.

    Not much too like. Grubby and expensive for what you get.

    Stayed in June 2024

  • Reviewed: 15 April 2024

    10
    Exceptional
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    It's an absolutely beautiful home, kept very clean and felt homely as oppose to a premier Inn! Close to gorgeous surroundings at a stones throw away. The owner was lovely and I will definitely use cosy caroline's again.

    Stayed in April 2024

  • Reviewed: 14 January 2024

    1.0
    Avoid
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Cold, dirty, dusty, mouldy, weird dump-like-smell, nothing like on pictures, misleading advertising, shared mouldy bathroom with dirty floor, broken lock on the door in shared property, see pictures. 5 minutes after arrival I decided I'm not staying in such conditions, the host agreed to refund, but then never sent the refund and she even ignored messages from booking customer service. Overall bad experience and waste of my time and money

    Stayed in January 2024

  • Reviewed: 8 January 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Warmly welcomed and served by the owner, Caroline! Very clean room and kitchen, pretty house with many plants, reasonable price, and good location to city center. Highly recommended.

    Stayed in January 2024

  • Reviewed: 14 December 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The house owner bullying attitude to take your shoes off . Keeping the property unheated .

    Stayed in December 2023

  • Reviewed: 13 October 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    Very cosy room at very good value for money, in an accessible place and they were quick to return a message after my booking with information and lockbox code even late at night.

    Stayed in September 2023

  • Reviewed: 25 September 2023

    9.0
    A most comfortable facility with helpful staff, all for an excellent price.
    • Leisure trip
    • Group
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Given that the price was extremely reasonable, I would say that there was nothing that failed to meet my expectations.

    The customer service was excellent, I needed to contact the host late at night and they answered the phone and sorted out my issue. The bathroom was very clean and the well cared for house plants around the place were a nice touch. The bed was one of the most comfortable I've ever stayed in.

    Stayed in September 2023

  • Reviewed: 9 September 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Lovely room in a cosy house. The host was lovely and on hand to help with anything.

    Stayed in September 2023

  • Reviewed: 4 September 2023

    10
    Exceptional
    • Business trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I love everything about the house and the room.

    People usually say home sweet home. I found my home in Cossy Caroline's. I really like the area. Easy access to many places.

    Stayed in September 2023

  • Reviewed: 1 September 2023

    9.0
    A quiet and pleasant stay
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    Check in times are flexible, but it's best to let the host know your intended arrival time well in advance. Caroline may not be around.

    I had a pleasant and quiet stay at Caroline's place. There were plates, a kettle, tea and coffee in the room. Caroline also brought a microwave for me and I could use her fridge in the kitchen. The bedrooms and the bathroom have locks. There's a bus stop right outside the house.

    Stayed in August 2023

  • Reviewed: 8 August 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice and Cosy Accomodation, my room was as shown on the picture

    Stayed in August 2023

  • Reviewed: 31 July 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    There is nothing much to dislike about the place

    Very clean and relatively quiet place. Will certainly consider again.

    Stayed in July 2023

  • Reviewed: 23 May 2023

    10
    Exceptional
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    How nice and friendly atmosphere, I could really relax.

    Very warm welcome, from the lovely landlady. Stay was perfect I really felt at home, couldn't wish for a better place to stay.

    Stayed in May 2023

  • Reviewed: 14 March 2023

    3.0
    cold stay , not recommended in the winter
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    no customer service , lady showed me my room whilst on the phone, had to let myself in as no one answered the door , very odd setup . no heating on through the radiators so woke up very cold in the night , didn’t stay the second as a result and stayed the third as the weather improved.

    price was very good

    Stayed in March 2023

  • Reviewed: 5 February 2023

    5.0
    Convenient
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    TV never worked No milk in drinks tray Bare wire on bedside light (electric shock danger) Too many loose rugs (trip hazard One kitchen door fell off and hit toe and shin No one to meet us.

    Clean. Located close to our destination

    Stayed in February 2023

  • Reviewed: 13 January 2023

    5.0
    Never a pleasant experience
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything

    One

    Stayed in January 2023

  • Reviewed: 3 December 2022

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Rates

    Location

    Stayed in December 2022

  • Reviewed: 20 November 2022

    1.0
    NOT cosy
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    There is nothing cosy about this accommodation, the place was freezing cold. The heating was put on minimum and very briefly, upon request. Needless to say, I won't be returning.

    Stayed in November 2022

Showing 1 – 25

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