Manchester Road, Knutsford, WA16 0SU, United Kingdom
#6 of 7 hotels in Knutsford
Guests' ChoiceBased on 1476 hotel reviews
7.7Cleanliness
8.3
Comfort
8.3
Location
8.4
Facilities
8.1
Staff
8.5
Value for money
7.1
Free WiFi
8.2
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End of dialog contentReviewed: 6 May 2024
Christopher
United KingdomLittle bit dated, needs some attention ie wobbly chairs in the dining room. Milk machine empty on floor and not refilled. Little things like that.
Convenient for where we were attending a wedding
Stayed in May 2024
Reviewed: 5 May 2024
Debbie
United KingdomBreakfast was fantastic. Staff were extremely attentive and patient
Stayed in May 2024
Reviewed: 4 May 2024
Leah
United KingdomBathroom is outdated Water jug was in fridge with milk in the bottom, obviously hadn’t been checked at all
Bed was comfortable and like the tea and coffee cups. Breakfast was lovely
Stayed in April 2024
Reviewed: 2 May 2024
Alan
United KingdomTV was an old non high definition model!
Good
Stayed in May 2024
Reviewed: 2 May 2024
Samuel
United Kingdombreakfast poor value and stale croissants.
first rate staff. Breakfast a bit poor (stale criossants and expensive) otherwise really good
Stayed in April 2024
Reviewed: 30 April 2024
Jennie
United KingdomStains on curtains and on seating area in bedroom. Hairs stuck to tiles in the shower.
Very nice atmosphere, all staff really friendly and helpful, nothing too much. Carol in the spa gave an amazing massage. Food fantastic and staff service at breakfast were really attentive and went over and above for us. The spa was lovely, although a bit busy.
Stayed in April 2024
Reviewed: 29 April 2024
Heather
United KingdomRoom was in need of updating, bathroom not clean, tap broken, fridge leaked, coffee machine did not work.
Location, ground floor bedroom, staff, parking.
Stayed in April 2024
Reviewed: 29 April 2024
Emma
United KingdomComfort was excellent but I found the room especially around the window area needed looking into as there was damp showing, cracked paid and mould on the blinds
Comfort was excellent but I found the room especially around the window area needed looking into as there was damp showing, cracked paid and mould on the blinds
Stayed in April 2024
Reviewed: 28 April 2024
Sally-anne
United KingdomI thought I wouldn’t like having to book a table for breakfast but having service to the table was actually great - rather than having a buffet.
Lovely hotel with swimming pool, jacuzzi and spa. All staff were so lovely and put the customer first. I didn’t get her name but there was a waitress at our evening meal who was fantastic - eager to help. Spa was great. We didn’t book treatments but the pool, steam room and jacuzzi were just what we needed.
Stayed in April 2024
Reviewed: 26 April 2024
Raina
United KingdomRoom looked tired especially the bathroom. Not what I expected.
Reception And dining g area was great. Staff were excellent.
Stayed in March 2024
Reviewed: 14 April 2024
Michael
United KingdomAfter booking meal times when first email arrived, there were five more emails asking the same thing, on checking someone had changed the times and left a message saying these times had been entered as I had not made meal bookings
Super food, dinner and breakfast
Stayed in April 2024
Reviewed: 14 April 2024
Stephen
United KingdomOccasional noise from aircraft taking off from Manchester Airport was offputting!
Best breakfast we have had in an hotel for many years. Magnificent.
Stayed in April 2024
Reviewed: 14 April 2024
Carl
United KingdomIf you book directly with the hotel, you get complimentary access to the pool and spa. If you book through a third party, you have to pay to use the facilities ( (£15 per person). I'm so a little disappointed with finding this out when you check in. Especially if you have booked a leisure break.
The rooms were comfortable and modern. The breakfast was very good.
Stayed in April 2024
Reviewed: 8 April 2024
Laura
United KingdomI thought the staff made it very do
Stayed in April 2024
Reviewed: 7 April 2024
Josephine
United KingdomThere was nothing to dislike
The hotel was ideal for our purpose. The staff were lovely friendly & helpful.
Stayed in April 2024
Reviewed: 7 April 2024
Wilson
United KingdomNothing
Excellent location within walking distance to knutsford. Fabulous spa .very helpful and friendly staff .
Stayed in April 2024
Reviewed: 4 April 2024
John
United KingdomWait for breakfast when the dinning room was not overly busy.
Very nice breakfast but only after an hour wait. Not sure why it took 45minutes to get the porridge we ordered. Bathroom and shower was OK but had limited hanging facilities. Not sure who designed the layout with the toilet next to the glass screen, albeit semi obscure, with the bed close to the other side!
Stayed in March 2024
Reviewed: 30 March 2024
Adrian
United KingdomRoom bit tired and shower was crap
Staff and pool
Stayed in March 2024
Reviewed: 29 March 2024
Neil
United KingdomN/a
Location
Stayed in March 2024
Reviewed: 29 March 2024
Rosanna
AustraliaAwful mattreses
Modern Mostly clean
Stayed in March 2024
Reviewed: 24 March 2024
Michael
United KingdomI’m sorry but the food wasn’t that good it was cold
Stayed in March 2024
Reviewed: 18 March 2024
Stefnie
United KingdomWe didn't have any tea /coffee making facilities in the room which was stated on booking that there was .
Lovely clean and comfortable.
Stayed in March 2024
Reviewed: 17 March 2024
Kelly
United KingdomThe staff and the food was excellent
The room was very dated and no view only of a roof
Stayed in March 2024
Reviewed: 17 March 2024
Suzane
United KingdomBathroom fittings were rusty as were screws round toilet pedestal. Limescale round taps and toilet bowl.
Very comfortable room. Fresh milk and cold filtered water available in communal hallway. Also lovely luxury soap, shower gel etc provided
Stayed in March 2024
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